Panes Window Manufacturing

Rating: 5 out of 5

Panes Window Manufacturing reviews (232)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Apr 2019

    Replacement of Two windows

    I would like to Thank Panes Windows for the job they did at replacing our windows, right from day one what they told us the cost would be to the day and time of the installation was correct. they were great to deal with and I would recommend them to anyone needing their windows replaced. Thanks your installers were also very good and clean!

    Answer from pro:

    Hi Gord, Thank you very much for the kind words, customer satisfaction is our top priority and I am thrilled that Panes met your expectations!

    Reply created 5 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 Mar 2019

    New windows for the whole house

    David and his team were professional and transparent throughout the whole consultation and installation process. I would highly recommend Panes Windows!

    Answer from pro:

    Lynsey, Thank you very much for the great feedback, we are very happy that Panes met your expectations, and that your experience was a great one!

    Reply created 27 Mar 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Mar 2019

    New window for upstairs bathroom.

    The website was very easy to use and covered every possible request. The window was extremely well made with quality materials and look forward to getting it installed. Probably going to order a second smaller window.

    Answer from pro:

    John, thank you very much for the kind words! We are happy that your experience with Panes was a pleasant one, hopping to do business in the near future once again.

    Reply created 26 Mar 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Mar 2019

    Window Order

    I am very happy with the windows I purchased here. Their website is first class, offering a window configuration tool which generates a price based on your specific parameters (size, glass options, etc.). The windows were ready within the stated time frame and matched my measurements exactly. The windows are high quality and I would definitely recommend Panes Window Manufacturing based on their very competitive pricing, quality product, and superior customer service. I look forward to using Panes in the future for my window needs.

    Answer from pro:

    Thank you very much for the kind words, it was a pleasure working on your project and looking forward to do business with you in the future again.

    Reply created 25 Mar 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Mar 2019

    Basement window upgrade

    I was strapped for time to complete my basement window upgrades to comply with a deadline for the home energy rebate. I had another exterior company come to my home and offer a quote but was not happy with their representative or their concern to rush my order so that my renovation could be completed in time to qualify for the home energy rebate I was after. I turned to Panes manufacturing, they took my custom order and instantly began working on it knowing the deadline I had to work with. I was very impressed by the customer service at Panes above all. The product was exactly as I expected and was exceptional quality. I will most definitely be a return customer and will recommend them to anyone.

    Answer from pro:

    Simon, thank you very much for the kind words, it was a pleasure working on your project and looking forward to do business with you in the future again.

    Reply created 25 Mar 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Mar 2019

    New home build

    Panes made all of the windows and transoms for our new home build. The quality, design, price and service was exceptional!! They came highly recommended and now I see why. Thank you to David and the team at Panes!

    Answer from pro:

    Helen,thank you very much for the kind words, we are very happy to hear that your experience was a great one!

    Reply created 20 Mar 2019
  • Review from Shivi & Stephanie
    Rating: 5 out of 5
    Review left on 9 Mar 2019

    Windows for entire house + sliding door

    Our experience with David at Panes was phenomenal! The ordering process was very smooth and the pricing was great. Because the winter was coming soon we were concerned with the turnaround time and Panes were able to get it to us earlier than expected. The product is great and exactly what we wanted. After the windows were installed we noticed that the glass on one should of been frosted. Without question David booked someone on his team to come by and change it. We would definitely use them again and recommend them to anyone. Thanks David!

    Answer from pro:

    Hi Shivi, Thank you very much for the kind words, customer satisfaction is our top priority and I am thrilled that Panes met your expectations!

    Reply created 5 Apr 2019
  • Review from MIKE P
    Rating: 5 out of 5
    Review left on 4 Mar 2019

    Bathroom window replacement

    High quality windows. Ordered a one off custom casement window, it was manufactured on time and for a very reasonable price.

    Answer from pro:

    Thank you very much for the kind words, we are very happy to hear that your experience was a great one!

    Reply created 5 Mar 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Feb 2019

    9 windows

    Messaged David through the site and he responded quickly. His interview was very clear and he was confident in his products. I had 4 quotes in total including Davids quote. His price wasn't the cheapest but not most expensive. We felt comfortable with David and that he was the only one who didn't push us to make a deal that same day. He gave us time to think things over. Installation date was in late fall. The team was great and very professional. Overall it was a good experience. Windows are great so far!

    Answer from pro:

    Joe, thank you very much for the great review, We will be waiting to work with you in the near future again!

    Reply created 28 Feb 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Feb 2019

    Basement Reno

    We needed to replace 3 windows but exact size is not readily available at any other stores so has to be made to order. I have tried calling a few manufacturers in Edmonton. An Edmonton manufacturer took my order but never came back to me to confirm. Probably because I had a small order and the sale did not matter to them. I ordered online from Panes Window and David assisted and recommended correct specifications. Windows were done on time and picked up from their Edmonton store as scheduled. Everything was great about Panes Window! I am one happy customer :)

    Answer from pro:

    Clarissa, thank you very much for the great review, We will be waiting to work with you in the near future again!

    Reply created 4 Mar 2019
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