Empower Home Comfort

Rating: 4.9 out of 5

Empower Home Comfort reviews (223)

  • Review from Customer of Empower Home Comfort
    Rating: 5 out of 5
    Review left on 19 Dec 2020

    Tankless water heater

    Replacement of tankless water heater under warranty within 3 days. Quality work Professional Staff Highly recommend to others

    Answer from pro:

    Hi there, thank you so much for the amazing review and recommendation! We're so glad to hear that you've had a good experience with our service and are enjoying your brand new tankless unit! We always strive to provide the highest level of service to all of our customers and hope you won't hesitate to reach out to us should you have any other HVAC needs! Cheers!~ Team Empower

    Reply created 18 Jan 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Dec 2020

    Tankless water heater/boiler and AC

    I had a tankless water heater and AC installed and both are much more quiet and has increased my storage space and balcony space (AC) in my small condo. Behzad and Misagh were very friendly and professional, and did a great job with the installation. The piping is neatly out of the way and the system works great!

    Answer from pro:

    Hi Aleks, thank you so much for the awesome review! We're so glad to hear that you've had a good experience with our installation team members! It's so good to know that not only are the units working well, you were also able to free up more room for storage too! We always strive to provide the highest level of service to all of our customers and hope you won't hesitate to reach out to us should you have any other HVAC needs! Cheers!~ Team Empower

    Reply created 18 Jan 2021
  • Review from Kurt Yang
    Rating: 5 out of 5
    Review left on 18 Dec 2020

    Furnace, AC, Tankless Water Heater, Humidifier

    Behzad and Misagh from Empower Home Comfort are amazing. They installed AC, furnace, and tankless water heater and humidifier. Polite, professional and informative. I would recommend the company to my friends.

    Answer from pro:

    Hi Kurt, thank you so much for the amazing review and recommendation! We're so glad to hear that you've had a good experience with our installation team members! We always strive to provide the highest level of service to all of our customers and our team members are all more than happy to answer any questions you may have regarding the job. We hope you won't hesitate to reach out to us should you have any other HVAC needs! Cheers!~ Team Empower

    Reply created 18 Jan 2021
  • Review from Customer of Empower Home Comfort
    Rating: 5 out of 5
    Review left on 18 Dec 2020

    Excellent From Start - Finish

    Recently had our old Baxi combi-boiler replaced with a new Bosch combi-boiler along with an install of a new smart thermostat. Excellent service from start to finish. Sales person (Tommy) conducted an onsite visit and provided a very competitive quote. He was very professional and knowledgeable. A couple of days later Behad and Amir completed the install. Both arrived on-time and completed the job the same day as we didn’t have any heat. Really appreciated their fast, professional service. They also removed the old boiler and did a thorough cleanup. They also installed our smart thermostat and took the time to ensure the entire system was working smoothly before they left.

    Answer from pro:

    Hi there, thank you so much for the amazing review! We're so glad to hear that you've had a good experience with our sales and installation team members! We always strive to provide the highest level of service to all of our customers and hope you won't hesitate to reach out to us should you have any other HVAC needs! Cheers!~ Team Empower

    Reply created 18 Jan 2021
  • Review from Allan Gnidec
    Rating: 5 out of 5
    Review left on 13 Dec 2020

    Tankless water heater purchase and installation

    Installed propane tankless water heater. Salesperson excellent. Installers very good. Everyone very pleasant. Wonderful interaction! Highly recommend.

    Answer from pro:

    Hi Allan, thank you so much for the review! I'm glad to hear that you've had a good experience with our sales and installation team members! We try our best to provide the highest level of service to all our customers! If you have any questions going forward regarding the products you've purchased from us please don't hesitate to reach out to us, we're always happy to help! Cheers!~ Team Empower

    Reply created 17 Dec 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Dec 2020

    BEST service!!

    I cannot thank Empower enough for their efficiency and for their reliability. We had a gas leak and carbon monoxide was detected. A thorough investigation was conducted, which was followed by excellent care. We required a new furnace, which was installed shortly after. Danny called me personally to walk me through the required products and services to ensure our home would be safe - gave us a good deal too. The workers took extra care of us. The quality of work is immeasurable. Empower Home Comfort is the way to go. You will not be disappointed.

    Answer from pro:

    Hi there, thank you so much for the glowing review and recommendation! I'm glad to hear that you've had a good experience with our sales and installation team members! We try our best to provide the highest level of service to all our customers! And with emergency situations such as yours, we always address it with the highest level of urgency to ensure heat returns to the house as soon as possible. If you have any questions going forward regarding the products you've purchased from us please don't hesitate to reach out to us, we're always happy to help! Cheers!~ Team Empower

    Reply created 17 Dec 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Dec 2020

    Installation

    The installation was completed in a professional manner and the gentlemen were very respectful of my space. A job well done!!!

    Answer from pro:

    Hi there, thank you so much for the reviw! I'm glad to hear that you've had a good experience with us! If you have any questions going forward regarding the products you've purchased from us please don't hesitate to reach out to us, we're always happy to help! Cheers!~ Team Empower

    Reply created 17 Dec 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Dec 2020

    Combi boiler installation

    Tommy and his team took good care of us. We lost our ancient water heater / boiler and needed to clean out our rad system and replace with new efficient combi unit. Tommy worked out a great deal for us. The team was there the next day to start on what turned out to be a difficult job, but they worked 2 long days to get it done for us. Thanks guys!

    Answer from pro:

    Hi there, thank you so much for writing a review for us! I'm glad to hear that you've had a good experience with our sales and installation team members! And that you once again have a new working unit! We try our best to provide the highest level of service to all our customers! If you have any questions going forward regarding the products you've purchased from us please don't hesitate to reach out to us, we're always happy to help! Cheers!~ Team Empower

    Reply created 17 Dec 2020
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 4 Dec 2020

    Furnace and A/C Replacement

    Empower replaced my furnace and a/c quickly and professionally. Their sales rep Tommy coordinated all the paperwork from financing to rebate applications, also arranging home audits and attic insulation, etc. Very pleased and would recommend them to anyone! Thanks guys for a job well done!

    Answer from pro:

    Hi there, thank you so much for taking the time to write us a review! I'm glad to hear that you've had a good experience with Tommy! We try our best to provide the highest level of service to all our customers! If you have any questions going forward regarding the products you've purchased from us please don't hesitate to reach out to us, we're always happy to help! Cheers!~ Team Empower

    Reply created 17 Dec 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Dec 2020

    AC and Furnace Installation

    Had empower group to do AC and furnace installation recently. It is a fantastic company to work with and the their staffs are friendly and professional. Especially Tommy and Behzad, they are very client focused, always gives the best solutions based on customer's needs and explain everything in details. The installation process went very smoothly and the end result is perfect. I will definitely recommend it to my friends. Two months after the installation, the company sent technician to do some additional work as I requested. And again, perfectly done. Empower is fantastic, people there are wonderful. Thank you Tommy, Rey and Behzad.

    Answer from pro:

    Hi Bingbo, thank you so much for the glowing review and recommendation! I'm glad to hear that you've had a good experience with our sales and installation team members! We try our best to provide the highest level of service to all our customers! And we try to find unique solutions to our customer's individualized needs! If you have any questions going forward regarding the products you've purchased from us please don't hesitate to reach out to us, we're always happy to help! Cheers!~ Team Empower

    Reply created 17 Dec 2020
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