Sapphire Stairs And Railing
Sapphire Stairs And Railing
Rating: 5 out of 55576 reviews

All reviews (76)

  • Customer of Sapphire Stairs And Railing
    Rating: 5 out of 5
    Review left on 23 Nov 2024

    Stairs Renovation

    I wanted to share my recent experience with Jay, a contractor who truly stands out in terms of professionalism and customer satisfaction. We recently had the pleasure of working with Jay to update our staircase, and we couldn't be more pleased with the results. One of the aspects that stood out the most was that the staining was done off-site, which meant minimal disruption to our daily use of the stairs. Jay and his team were on-site for the installation, and they worked efficiently and effectively. The quality of the finishing work is exceptional.

    Answer from pro:

    Thank you so much brother it was a pleasure working with you. looking forward to the future project.
    Reply created 2 Dec 2024
  • Behishta M
    Rating: 5 out of 5
    Review left on 10 Nov 2024

    Stairs

    I had been looking for a contractor to install our stairs, and after several months without any progress, I reached out through HomeStars. Jay responded quickly after I posted my request, offering a great quote and letting me know he'd be available within two weeks. He showed up on time and did an excellent job installing the stairs and nosing. The finished result looks amazing and very neat. Jay was professional and polite throughout the process, and both my mom and I are extremely happy with how it turned out. Well definitely reach out to him again for the basement stairs installation. A big thank you to my brother, Nedim, who helped me get in touch with HomeStars, and I'm so glad Jay was the one who reached out! While several other contractors contacted me, Im very happy I chose Jay, as he did an incredible job. I highly recommend him!

    Answer from pro:

    thank you so much for your kind words. it was pleasure working with you.
    Reply created 11 Nov 2024
  • Customer of Sapphire Stairs And Railing
    Rating: 5 out of 5
    Review left on 10 Aug 2024

    banisters

    I contacted Jay to see if he would be available to build some banisters on my first to second floor staircase after I had serious fall. He was very sympathetic and fit me in the day after I was released from rehab and two days after I contacted him. He worked into the evening to get the job done after his regular working hours and he did al little extra at no additional cost which was already very reasonable. My home is 100 years old and has the old plaster walls. He had no trouble finding the studs and attaching the new banisters very firmly so that I would feel secure on my stairs.

    Answer from pro:

    thank you very much it was pleasure working with you. thank you for choosing sapphire and railings for your project.
    Reply created 12 Aug 2024
  • Douglas Silva
    Rating: 5 out of 5
    Review left on 23 Jun 2024

    Stairs Renovation

    Jay and his team were great. From the quote until the job was finished everything went very smooth. Their communication was excellent. The work was completed within the promised timeframe, they kept everything clean throughout the process and the price was very reasonable compared to other companies. 100% recommended.

    Answer from pro:

    thank you so much it was pleasure working with you.
    Reply created 24 Jun 2024
  • Customer of Sapphire Stairs And Railing
    Rating: 5 out of 5
    Review left on 12 May 2024

    Great contractor: reliable & excellent work

    Jay and his crew were very reliable. The work was beyond reproach, and Jays professional attitude and suggestions made quite a difference to the end result. Communication about the progress was superb. Two fireplaces were installed; one in a built out wall, staircases were replaced, including steps, new glass railings and new banisters as well as the Living room floor being replaced. The final result was spectacular and has earned many compliments from the visitors Ive had. Thank you, Jay, I would wholeheartedly recommend you.

    Answer from pro:

    thank you for your kinda words it was amazing working with you. looking forward to doing more business in the future.
    Reply created 13 May 2024
  • Customer of Sapphire Stairs And Railing
    Rating: 5 out of 5
    Review left on 11 May 2024

    Professional & Clean Job

    I would like to express my sincere gratitude to Jay and his team at Sapphire Stairs & Railing for their exceptional work in renovating my stairs and railing. They transformed my stairs within a few days, and the results were truly amazing. The team was professional, punctual, and very pleasant to deal with. They cleaned up after themselves and even stained the stairs to the exact color I wanted, drying it at their warehouse to avoid inconveniencing us. I couldn't be happier with the outcome. Thank you, Jay, and the entire team at Sapphire Stairs & Railin!

    Answer from pro:

    thank you so much for the kind words. it was great working with you. looking forward to do more business in the future.
    Reply created 19 May 2024
  • Customer of Sapphire Stairs And Railing
    Rating: 5 out of 5
    Review left on 29 Sep 2023

    This family owned business is Amazing!!

    Our family personally dealt with Jay who is nothing but very professional, detail oriented, patient, accommodating and very respectful and Polite. He treated our home as it was his home. He has great attention to detail and made sure we were more than satisfied. He took his time and did not rush the job. Jay and Sapphire is sensational. 15/10 recommend.

    Answer from pro:

    than
    Reply created 11 Jan 2024
  • Kevin Meaney
    Rating: 5 out of 5
    Review left on 5 Aug 2023

    Great Job on Hardwood floors and stairs

    Jay and his team did a great job installing our hardwood floors and stairs. They were professional, on time and did a fantastic job. Thank you Jay, we very much appreciated your work. Great job!!!

    Answer from pro:

    thank you Kevin for great review it was a great pleasure worked with you. sincerely sapphire and team
    Reply created 5 Aug 2023
  • HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jun 2023

    Stairs and Glass Railing- Best Contractor for Stairs!!

    Awesome experience with Jay and crew. Very respectful person to deal with. Very competitive pricing, honest and hardworking crew. The project itself went as planned, no real issues and if there was an Issue, Jay dealt with it as it came up. No fuss, no worries whatsoever. I really can't say enough about these guys. I recommend 100% if you have a stairs project. Thanks yet again Jay and looking forward to working with you again on my next home project.

    Answer from pro:

    thank you sir it was a great pleasure and amazing experience working with you. thank you for everything.
    Reply created 3 Jun 2023
  • Customer of Sapphire Stairs And Railing
    Rating: 5 out of 5
    Review left on 28 Aug 2022

    Best contractor I ever dealt with

    Jaweed ticked all the boxes any home-owner wants for a contractor. He works to high-quality standard, takes his time to do a perfect job, shows on-time, is patient, open-minded, flexible, very customer oriented.

    Answer from pro:

    than
    Reply created 29 Aug 2022