Marian, Nepean
Answer from pro:
Thank you for your feedback. We would like to clarify that, according to our records, no repair work was performed and no parts were ordered for this request. After receiving your inquiry through HomeStars, we requested the refrigerator model number and photos in order to identify the correct door gasket. We also called you, left a voicemail, and sent a follow-up message through HomeStars. Unfortunately, we did not receive the requested information or any further response. Because the model information was never provided, we were unable to identify, order, or replace any part. For this reason, we are unable to determine how the issue described in this review relates to our company. We appreciate your inquiry and would have been happy to assist further had we received the information required to proceed. Thank you, Gary Certified Appliance Repair
Reply created 10 Jun 2026