Drain Express

Rating: 5 out of 5

Drain Express reviews (61)

  • Review from Customer of Drain Express
    Rating: 5 out of 5
    Review left on 31 Dec 2020

    Shower Reno and other minor bathroom fixes

    Fantastic job by Drain Express installing my new bathroom shower with beautiful tiles and fixtures . Walter is the boss who cares and orchestrated all the other trades required . Everything went like clockwork and the result is a beautiful higher-end shower . Much of the cost was the tiles and fixtures I wanted . I highly recommend Drain Express!

    Answer from pro:

    Thank you so much for sharing your experience! We are pleased to hear that you were satisfied!

    Reply created 20 Jan 2021
  • Review from Customer of Drain Express
    Rating: 5 out of 5
    Review left on 30 Dec 2020

    Sewage pipe

    We had a main drain back up. Walter was here in a couple of hours. He cleared the blockage, scoped the pipes, and determined that there was a break in the pipe outside. He gave us our options and the approximate costs and start dates. The work began on time, was done in a timely manner, and the work site was kept as clean as possible under the circumstances. The site was secured overnight and the job was finished in the prescribed time frame. The workers left everything clean and put back the way it was. The workers were quiet, efficient and answered our questions politely. We would use this company again!

    Answer from pro:

    Thank You for sharing your experience! We are happy to hear that you are satisfied with our work! Please feel free to call us any time.

    Reply created 20 Jan 2021
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Dec 2020

    Fast and responsive

    Super responsive. Very kind and fast. Would hire again in a heartbeat. Also pet friendly!

    Answer from pro:

    Thank you Kelsey for your feedback! We are happy to hear that you are satisfied! Drain Express Team!

    Reply created 20 Jan 2021
  • Review from Customer of Drain Express
    Rating: 5 out of 5
    Review left on 12 Jul 2020

    Water proofing, sump pump replacement

    Extremely hard working, responsive, trust worthy, excellent work. Will use them again in the future

    Answer from pro:

    Always appreciated when we receive such kind review. Thank you!

    Reply created 8 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jul 2020

    Reliable and honest

    We had drain express fix our drain pipe which had collapsed and was flooding our basement. The did a great job in a short period of time. Mike was professional and courteous. I would use them again without hesitation

    Answer from pro:

    Thank you Julian for sharing your experience. We are happy to hear that you were satisfied with the service provided.

    Reply created 8 Nov 2020
  • Review from Customer of Drain Express
    Rating: 5 out of 5
    Review left on 27 Jun 2020

    Basement renovation

    Amazing everything: work, service, end product. Very impressed with the team. I would highly recommend the team.

    Answer from pro:

    Thank you for your review. We really appreciate it.

    Reply created 8 Nov 2020
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jun 2020

    Drain Project

    I am happy with the service they rendered my problem been solve, the people working are approachable.

    Answer from pro:

    We are very grateful for your review and we thank you for sharing your feedback! We look forward to hearing from you should you require plumbing or drain services again in the future. Thank you for choosing Drain Express.

    Reply created 5 Jun 2020
  • Review from HomeStars User
    Rating: 5 out of 5
    Review left on 20 Apr 2020

    Back flow Valve & waterproofing

    Mike at Drain Express was exceptionally qualified and experienced. Amazing customer service, him and his crew showed up on time and were very clean for a dirty job. They put down tarps and left the place the same as it was when they arrived. The back flow valve was done in one day, and the waterproofing done in two days. A 15 year warranty and I can’t say how satisfied I am. Truly, a 5 Star experience! I would highly recommend them. In addition, Mike took care of the municipal rebates. This was a totally hands off experience. Thank you.

    Answer from pro:

    We really appreciate your review and thank you so much for sharing your experience here with us for all to see. It is very rewarding to know that you were so happy with the services Drain Express provided. We look forward to hearing from you should you require plumbing or drain services again.Thanks for choosing Drain Express.

    Reply created 5 Jun 2020
  • Review from neildoctorow
    Rating: 5 out of 5
    Review left on 28 Mar 2020

    Broken pipe

    We had an emergency situation with a massive cracked drain in our stack leading to our upstairs washroom. We had a plumber come in and he couldn't repair it. He said it was a big job and needed a second guy. We had no use of our toilet or shower/sink. A friend of mine recommended Drain Express. They arrived with a crew of 3 guys with all their own protective sheets for our floors, every tool you can imagine and had it fixed in 3 hours. This service exceed our expectations. I went online, I asked many plumbers and everyone had a different way of doing this and it all sounded like building a rocketship to me. To watch these guys work was like they could do this in their sleep. Zero mess, and in and out. USE THESE GUYS don't even look elsewhere. By far the best service out there.

    Answer from pro:

    Thank you Neil for taking the time to share your positive experience with Drain Express team. We always make our best effort to make sure all customers are satisfied with our service. It was our pleasure to work with you. Thank you for your kind words!

    Reply created 20 Apr 2020
  • Review from Ryan Ghaeli
    Rating: 5 out of 5
    Review left on 26 Mar 2020

    Waterproofing, Plumbing, Back Water Valve and Main Drain

    We bought an older home in Etobicoke. First week there we got a medium amount of rain and the basement had pools of water. Walter came in, was able to provide a fast estimate, install weeping tile, waterproofing, sump pump and backwater valve AND submit all paperwork to the city on our behalf for the rebates! Quickly and permanently fixed the issues! In addition, Walter’s thorough work uncovered a serious problem under the house with the main drain. It was a big fix but thankfully he worked with us on cost and did a great job. Can’t say enough great things - great service, fast, knowledgeable, helpful, affordable. 10/10

    Answer from pro:

    Thank you, Ryan. We appreciate your kind words and glad we were able to help you. Thank you for choosing Drain Express!

    Reply created 20 Apr 2020
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