ELECTRA FIX APPLIANCE REPAIR LTD.
ELECTRA FIX APPLIANCE REPAIR LTD.
4.5565 reviews

All reviews (65)

  • boris
    Rating: 5 out of 5
    Review left on 30 Apr 2021

    Samsung dryer repair

    I had a service from Electra Fix appliance repair and, it was professional and hunest. I called regrading my dryer that had no heat and it was 10 am. by 1 pm the dryer was fixed. the technician replaced the heathing element in no time. the price was right and again using Electra fix Appliance repair feels good. Thank you!

    Answer from pro:

    Hi Boris, Thank you for the review, Electra Fix appliance repair is here for you anytime.
    Reply created 1 Nov 2021
  • HomeOwner
    Rating: 5 out of 5
    Review left on 8 Apr 2021

    dishwasher repair

    Hi there, my name is ken . I live in a condo with my wife in North Vancouver . Our dishwasher washer was not working. The repair man from ELECTRA FIX solved the problem and fixed it .We are very pleased with the prompt service and professionalism that we received.
  • HomeOwner
    Rating: 0 out of 5
    Review left on 8 Apr 2021

    dryer machine repair

    It is a very bad experience for repair. Very expensive service fee, but didn’t solve the problems at all. Don’t trust what they talked to you, they could not repair well, but only asked you to pay more and more for changing parts.

    Answer from pro:

    I am sorrey that you fell this way. The repair was complicated we did not charge extra for labour on on parts that were on top.
    Reply created 1 Nov 2021
  • Lib Russell
    Rating: 5 out of 5
    Review left on 25 Mar 2021

    Old Washing Machine Repair

    There was a fast and nice response from their dispatcher within a few minutes of me posting my request for quotes. He answered all my many questions and I felt good about asking him to send someone the next day. Eddie came out and was on-time, very efficient and very friendly. I always like to ask questions about my appliances and Eddie was happy to give me all the information I wanted. I would like him to come ANYTIME for my appliance repairs!

    Answer from pro:

    Hi Lib, Thank you for the review, Electra Fix appliance repair is here for you anytime.
    Reply created 1 Nov 2021
  • Denise Emison
    Rating: 5 out of 5
    Review left on 30 Dec 2020

    Dishwasher

    Really want to say how impressed we were with how prompt the response was to our service request. Our technician, Dvir was so personable, safety aware and so helpful. He gave us many good tips to apply going forward to avoid further issues.

    Answer from pro:

    Hi Denis, Thank you for the review, Electra Fix appliance repair is here for you anytime.
    Reply created 1 Nov 2021
  • HomeOwner
    Rating: 5 out of 5
    Review left on 21 Dec 2020

    Reluctant dishwasher rebooted

    The technician, Dvir, arrived on time and explained what he was doing and what he had found. After a few tweaks the dishwasher started and is now going through a full cycle. As we had bought the dishwasher at Sears about 17 years ago we had expected to be told to replace the dishwasher. Instead we had a lesson on cleaning our dishwasher as well as some explanation about a new gas range we had just purchased and how to avoid a common problem - self clean cycle damage. We will use elbow grease on this new baby! We do feel well serviced!

    Answer from pro:

    Hi Lucky, Thank you for the kind review, Electra Fix appliance repair is here for you anytime.
    Reply created 1 Nov 2021
  • HomeOwner
    Rating: 5 out of 5
    Review left on 27 Oct 2020

    Washer/Dryer

    I had a broken washer and dryer combo, I called the customer service line and was immediately speaking with a real representative. Price was fair and they could even book me for the next day. The service man let me know when he was going to arrive and was very upfront with the work he was doing. All in all, great service from start to finish.
  • HomeOwner
    Rating: 5 out of 5
    Review left on 20 Oct 2020

    Dishwasher

    I had Eddie come by 2 times for different appliance and both times he was very professional. He fixed our dishwashers and is also is very honest to letting you know ahead if you are in need of parts what it may cost you and if its worth it to fix it. Both time he able to find a solution without adding new parts.

    Answer from pro:

    Hi Teresa, Thank you for choosing ElectraFix for your appliance repair needs. We are happy you had a great experience with Eddie both times. We will be sure to pass on this feedback to him.
    Reply created 27 Oct 2020
  • HomeOwner
    Rating: 5 out of 5
    Review left on 11 Aug 2020

    Sub-zero freezer repair

    Electra fix exceeded all of my expectations for this repair. From the first time I called them and actually spoke to a live person, to the first visit where the technician took the time to really understand the issue, to the return visit to diagnose parts, to the follow ups to make sure that everything was working as per normal. This kind of service does not happen these days, when it does it deserves to be extremely well rewarded. Thank you Max and the Electra Fix team for making this repair completely and totally stress free.

    Answer from pro:

    Dear Shawn, thank you so much for taking the time to review us. We're thrilled to hear you felt taken care of in your repair process. We do take extra care in the service department, and really appreciate your feedback. It's thanks to customers like you that we continue to grow. Thanks again for your review.
    Reply created 19 Oct 2020
  • Sharon Morgan
    Rating: 5 out of 5
    Review left on 29 Jul 2020

    Fridge meltdown

    I am so happy with the service from Electra Fix, Our side by side started alarming on Sunday night, by monday we could see it was getting warmer but not how or why, called Electra Fix and they were able to get John to see me the next day. John was great ! Explained everything as he worked. Found what he believed to be the problem (these fridges have a lot of parts) replaced the needed part. John was quick, efficient in the service and repair, he cleaned up everything once he was done! Fridge is doing it's job once again. Awesome...would absolutely recommend this company

    Answer from pro:

    Dear Sharon, We're thrilled to hear you had such a positive experience with us. Thank you for taking the time to write this detailed, wonderful review. We'll be sure to pass it on to John.
    Reply created 29 Jul 2020