iCare Appliance Repair

Rating: 4.8 out of 5

iCare Appliance Repair reviews (259)

  • Review from HomeOwner
    Rating: 3 out of 5
    Review left on 20 Jan 2022

    Home Appliance

    This was the second technician to check on the uneven doors of the newly purchased LG refrigerator. The technician was good he tried doing floor level adjustments, however the the un-evenness of the doors still exists. The tech did not use any tools to adjust the doors. The doors are in level at the top but still one door is not fully aligned side ways towards the bottom. The technician suggested that I have to live with it.

    Answer from pro:

    We apologize for not being able to repair your appliance to your satisfaction. Our technician always try to do there best.

    Reply created 11 Apr 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jan 2022

    LG dishwasher repair

    My 3 year old dishwasher was just out of warranty and hadn't been working properly. The LG service rep told me it was working fine. It was a long battle but when ICARE got involved and sent Ali, the service was fantastic. Ali was very familiar with the product and knew what the problem was. Within a week (waiting for parts) my dishwasher cleans dishes again. I smile every time I hear the little jingle it plays when the cycle ends and the dishes are clean. It was a stressful few months battling with LG, but ICARE saved the day. I will certainly recommend them.

    Answer from pro:

    Thank you so much for such lovely and kind words. It was our pleasure to assist and we are grateful to have you as our customer.

    Reply created 11 Apr 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jan 2022

    Fridge repair

    Freezer wasn't working. Tech came and had it repaired in an hour. Very personable and professional.

    Answer from pro:

    Thank you for leaving such a wonderful comment. We hear you. It was pleasure to assist you, and we are grateful to have you as our customer.

    Reply created 11 Apr 2022
  • Review from Customer of iCare Appliance Repair
    Rating: 5 out of 5
    Review left on 19 Jan 2022

    Service on my Dishwasher

    Excellent company and technician and I would highly recommend them. Very professional and friendly. The part was out of stock and they did there best to expedite it from kitchen aid

    Answer from pro:

    Thank you for such a lovely comment. Your comfort is our priority. It was pleasure to assist you, and we are grateful to have you as our customer.

    Reply created 11 Apr 2022
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 19 Jan 2022

    Washer repair

    Booked the appointment. Technician came at specified time and could t fix it because a part had to be ordered. Returned a week later and did repair. Very efficient and friendly

    Answer from pro:

    Thank you for leaving a comment. Our apologies with the circumstance; we hear you. Your comfort is our priority. We are grateful to have you as our customer.

    Reply created 11 Apr 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 19 Jan 2022

    Repair

    Technicians showed up on time, worked professionally and solved the problem by timely fashion. Do appreciate their hard work!

    Answer from pro:

    Thank you for such kind words. We appreciate your time, and your comfort is our priority. It was pleasure to assist you, and we are grateful to have you as our customer.

    Reply created 11 Apr 2022
  • Review from Customer of iCare Appliance Repair
    Rating: 5 out of 5
    Review left on 14 Jan 2022

    Washing machine

    Washing machine was leaking. They came with the right parts lifted the washer up took out part and replaced it in 5 minute

    Answer from pro:

    Thank you for such kind words. We appreciate your time, and your comfort is our priority. It was pleasure to assist you, and we are grateful to have you as our customer.

    Reply created 11 Apr 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jan 2022

    Fridge thermostat control

    The fridge thermostat does not work properly, diagnose and replacement a new one, now, it worked well. Good service and professional.

    Answer from pro:

    Thank you for such kind words. We appreciate your time, and your comfort is our priority. It was pleasure to assist you, and we are grateful to have you as our customer.

    Reply created 11 Apr 2022
  • Review from Mila S
    Rating: 5 out of 5
    Review left on 3 Jan 2022

    Fridge Repair

    Our fridge and freezer stopped cooling and we were very glad to find iCare Appliance Repair working on the weekends and be able to get service appointment the same day. Very professional and called the next day to follow-up. Very satisfied with the experience and would recommend, especially for an urgent repairs.

    Answer from pro:

    Thank you for such kind words. We appreciate your time, and your comfort is our priority. It was pleasure to assist you, and we are grateful to have you as our customer.

    Reply created 11 Apr 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Dec 2021

    Great Service

    Stan and Ali did a wonderful job repairing our LG refrigerator. They arrived on time, were courteous and took the time to explain what they were doing and why. The office receptionist, Sabrina, was also very nice and helpful when we called to check on the status. We would definitely recommend iCare and will be calling them again when we need appliances repaired.

    Answer from pro:

    Thank you for such lovely and kinds words. Your comfort is our priority. It was a pleasure to assist you, and we are grateful to have you as our customer.

    Reply created 11 Apr 2022
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