CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM

Rating: 5 out of 5

CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM reviews (464)

  • Review from Customer of CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM
    Rating: 5 out of 5
    Review left on 17 Jun 2024

    Outstanding

    Our windows were 55 years old. They were dirty and no longer functioned . It was time to replace them or so we thought until we received our first quote. It was shocking, so much so we almost changed our minds about replacing the windows. We had a second appt set up that day with Mike from Consumers that I almost cancelled, because I did not want to waste his time. He was very polite, personable and professional so he gave me a quote that was much much lower than the first quote and one that was within our budget. I still had reservations because great windows if not properly installed can be an issue and look bad. Mike explained to me about the training their installers get and the fact that they arent subcontracted out to people that feel faster installation puts more money in their pocket. When the project was completed my wife and I were ecstatic. The appearance of our new windows inside and out was incredible. Our family was shocked at the difference the new windows made. We are seniors who may not be in our home for many more years, but I am certain the curb appeal has increased and we definitely wish we had made the change a few years earlier. I highly recommend Mike and his team.

    Answer from pro:

    Thank you so much for sharing your experience! We're delighted to hear that Mike and our team could provide a solution within your budget and meet your expectations. It's wonderful to know that the installation process and the final appearance of your new windows have made such a positive impact. We appreciate your high recommendation and are grateful for the opportunity to have helped enhance your home. If you need anything in the future, please don't hesitate to reach out.

    Reply created 21 Jun 2024
  • Review from Customer of CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM
    Rating: 5 out of 5
    Review left on 11 Jun 2024

    Service

    What an incredibly team , they accessed my situation ordered ,the part, and had it replaced in less than a week! The communication that was provided for timing of replacement part arrival and installation time was just over the top service. First class.

    Answer from pro:

    Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our team. It's great to know that our efficient service and clear communication made a difference. If you ever need anything else, don't hesitate to reach out. We appreciate your support!

    Reply created 21 Jun 2024
  • Review from Martin W
    Rating: 5 out of 5
    Review left on 5 Jun 2024

    Delivered and Installed as Promised

    It's always about Price right? Nope it's about installation and finish. I had three estimates done, they sales (Mike) helped with choice and features and wow. We did the five main windows, living, dining, Mst bdrm and office. We are ecstatic over the increased amount of light and choices made. But, much more important is who comes and does the work. Our Team were clean, professional and showed up and communicated over two days their movements as promised. Their installation was terrific and they were clean too!
  • Review from Customer of CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM
    Rating: 5 out of 5
    Review left on 1 Jun 2024

    Window Replacement

    Great service. The installation was fast and the crew thoroughly cleaned up at the end of each day.
  • Review from Customer of CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM
    Rating: 5 out of 5
    Review left on 31 May 2024

    Great Service, Fair Pricing

    I had an excellent experience with Jerry and his team in the entire process of getting 25+ windows replaced. Jerry was extremely helpful in helping me figure out the complicated Canada Greener Homes Loan program. He was excellent in keeping me updated with regards to how the whole process was unfolding. Vitaly and his team were my installers and they did a phenomenal job in getting the entire project done in a single day. They did a great job with some 16ft window installation and they were fast and efficient. Overall the pricing was in the same ballpark as other quotes I had received. I can't say enough about how the service went. Given the warranty information as well I'm confident that the windows will do well through the Canadian winters *fingers crossed*. Great experience. Highly recommend.
  • Review from Customer of CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM
    Rating: 4 out of 5
    Review left on 16 May 2024

    Window Retrofit

    Everyone we dealt with were polite. Workers were quick and efficient. Windows look amazing and was completed in a timely manner.

    Answer from pro:

    Thank you for your review. We are glad that your windows look amazing and that you are happy with the overall experience. Please contact us if there is anything else we can do to help.

    Reply created 28 May 2024
  • Review from Customer of CONSUMER DIRECT WINDOWS AND DOORS - LOCAL SHOWROOM
    Rating: 5 out of 5
    Review left on 9 May 2024

    Window Renovation

    They did a very good job changing the old windows and installing some new ones. I want specifically thank Mike for his service and assistance in the entire process.

    Answer from pro:

    Thank you for sharing your experience with our company. It was a please to serve you and please don't hesitate to reach out if you need further assistance.

    Reply created 28 May 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 May 2024

    Slider Door replacement

    I had a new sliding door installed. The customer service and istalla was exceptional. Shout out to Nick and Colin for an amazing job. I would highly recommend.

    Answer from pro:

    Thank you for your fantastic feedback! We're thrilled to hear that Nick and Colin provided exceptional service during your sliding door installation. We truly appreciate your recommendation and look forward to assisting you with any future projects or needs you may have.

    Reply created 8 May 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Apr 2024

    Entry Door Replacement (Front and Back)

    This company is amazing. What an amazing job they did. Graeme did an amazing job selling the doors. Alex was outstanding in measuring the opening for the doors. Riley and Colin are the best in the business at installing doors. The project was executed with "Perfection" Riley and Colin won me over. What an incredibile job they did. Thank you very much Consumer Windows and Doors.

    Answer from pro:

    Thank you for your glowing review! We're thrilled to hear about your positive experience with our team. Graeme, Alex, Riley, and Colin will be delighted to know they made such a positive impression. We appreciate your business and look forward to serving you again in the future!

    Reply created 8 May 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Apr 2024

    window replacement

    We replaced all our windows in our home with Consumer Direct. Alex and his team were very professional and kept everything neat and tidy. I would recommend Consumer Direct to anyone looking to have there windows replaced.

    Answer from pro:

    Thank you for choosing Consumer Direct for your window replacement project! We're thrilled to hear that Alex and the team provided a professional service and kept everything neat and tidy. Your recommendation means a lot to us! If you ever need assistance in the future, feel free to reach out.

    Reply created 29 Apr 2024