HR Plumbing and Mechanical Services Inc.

Rating: 4.7 out of 5

HR Plumbing and Mechanical Services Inc. reviews (73)

  • Review from HomeStars user from Toronto
    Rating: 5 out of 5
    Review left on 23 Jun 2025
    Repair toilet or toilet flush: replace fill valve on toilet
    Harold did a great job repairing my two toilets. Quick response, professional service, great communication from start to finish, reasonable fee for work undertaken in a short period of time. Thank you! Recommended with no hesitation.

    Answer from pro:

    Thanks Ed it was a pleasure working for you!!

    Reply created 23 Jun 2025
  • Review from Carl, Toronto
    Rating: 5 out of 5
    Review left on 30 May 2025
    Install, Replace or Repair Sewer Main: Replacement
    Harold was great. Small business, personal service. I felt he was honest and helpful. I will definitely keep him on file as my go to for any future plumbing needs. Thanks Harold! Carl

    Answer from pro:

    Thanks Carl it was a pleasure working for you!

    Reply created 8 Jun 2025
  • Review from HomeStars user from Burlington, Ontario
    Rating: 5 out of 5
    Review left on 9 May 2025
  • Review from Adam, Mississauga
    Rating: 3 out of 5
    Review left on 30 Apr 2025
    Install or repair faucets: Relocate a toilet faucet; 1 faucet
    Not so great experience with HR like I expected after reading all the reviews. Job in our powder room consisted of repairing a floor under toilet flange, installing a new offset toilet flange, new skirted toilet, relocating a water tap delivering water to toilet tank to make it more accessible and installing Toto bidet seat on a new toilet. Floor repair, installing a flange and a toilet went very well and were done correctly, however instead of relocating the tap to the side they simply shortened the pipe closer to the wall and installed a new tap still very much covered by the toilet. Also they could not install our Toto seat claiming it was faulty and leaking. A day after they finished we decided we are not happy with a location of the tap and call them requesting to move it to the side, but they stopped answering. We have to hire another plumber, spent extra for it and I installed a Toto seat myself today. Everything fits, nothing leaks.

    Answer from pro:

    Sir your toto bidet was not compatible with the current no name toilet you purchased from Amazon, unfortunately we will not be installing it due to liabilities issues, when the job was first started you did not mention the bidet was a different Make and model from your toilet. Shut off valve had to he shorten for your toilet to fit. Please keep in mind none of the tiles you bought matched the existing toilet.

    Reply created 30 Apr 2025
  • Review from Nadine Anderson, Brampton
    Rating: 5 out of 5
    Review left on 25 Mar 2025
    Install or repair faucets: Install faucets; 1 faucet
    He was professional, quick and clean and made it easy by being the only one to reach out by phone…an overall very pleasant experience
    (Updated on 25 Mar 2025)