HR Plumbing and Mechanical Services Inc.

Rating: 4.7 out of 5

HR Plumbing and Mechanical Services Inc. reviews (73)

  • Review from Sang, Thornhill, Ontario
    Rating: 1 out of 5
    Review left on 12 Aug 2025
    Install or repair bathroom fixtures: Repair; Sink
    BEWARE! Would not recommend! Caused more damages than before and has gone radio silent! Hired HR Plumbing for a job bathroom sink that detached from the vanity. They then proceeded with the fix and when he added wood supports at the bottom to push the sink up he caused too much pressure upwards lifting the vanity up and cracking the bathroom countertop diagonally across. He then "measured" the vanity and said he was going to fix it but has since vanished and would not respond via text or messages on HomeStars! Attached is the messages showing their number tied to their business. They are acting dumb and pretending they never provided service. BEWARE! You don't want to work with someone like that. 100% shady.
    (Updated on 12 Aug 2025)

    Answer from pro:

    Thanks for your input, but unfortunately this might be a different plumbing company that did this damage. We are not aware of servicing your property.Please refrain from putting false and incorrect information. Thank you!

    Reply created 12 Aug 2025
  • Review from HomeStars user from Oakville, Ontario
    Rating: 5 out of 5
    Review left on 29 Jul 2025
    Repair shower or bath: Shower; Leakage / water damaged
    I am writing to express my sincere appreciation for the outstanding service provided by Harold. He was the third plumber to visit our home in the past four days, and he was the only one who correctly identified and fixed the leak. Harold's communication and professionalism were fantastic, which truly put us at ease during a stressful situation. We also greatly appreciated receiving pictures of the repairs and a detailed report of his findings. His work was thorough, professional, and truly outstanding. Thank you for providing such excellent service. Highly recommend HR Plumbing and Mechanical Services Inc!!

    Answer from pro:

    Thank you Jane and Adrian! Hope to work with you again soon!

    Reply created 29 Jul 2025
  • Review from HomeStars user from Toronto
    Rating: 5 out of 5
    Review left on 22 Jul 2025
    Install or replace water supply and drainage: Repair leakage; Tubes...
    Harold did a good job on a project that was more involved than originally expected. He replaced a p-trap I struggled to replace myself before contacting him, but also identified two other leaks, and a drain clog, which was what originally led to my original p-trap failing. Helpful and polite. Would hire again.

    Answer from pro:

    Thank you very much sir. This problem was a bit more complex but we solved it!

    Reply created 29 Jul 2025
  • Review from ali.alrubaie, Scarborough
    Rating: 5 out of 5
    Review left on 2 Jul 2025
    Install or repair faucets: replace outdoor faucet; 1 faucet
    Harold did a great, clean job replacing my outdoor faucet, installing 2 toilet bidets and replacing the main water supply valve. His response was prompt, provided honest and professional recommendations and fees are very reasonable. I am highly satisfied with his quality of service and highly recommend him. Thank you!