West Coast Windows

Rating: 4.5 out of 5

West Coast Windows reviews (70)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 27 Jan 2012

    replacement windows (4)

    initially solicited 3 quotations however, decided for a 4th quote, due to a variety of concerns. quality, service, integrity and value. My decision on west coast (4th quote) was based on these concerns, and which Bryan had satisfactory achieved and demonstrated. Westcoast is a good company with a good management team, focused on their market, which is quality and value. I had compared 4 competitors, west coast was my choice. I had evaluated the window quality, company staff, professionalism, value and integrity and had compared A-1, Retroteck, Vinyteck. In the near future, will proceed with additional windows. Thanks

    Answer from pro:

    Hi Norman, We're glad you are happy with the windows and we look forward to working with you in the future. Thanks Amanda

    Reply created 27 Jan 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jan 2012

    Patio door and installation

    The install was done on the day promised. The installers showed up at 8-9 AM and were friendly, hard-working, respectful of our living space and very capable of doing a professional installation. The product seems of good quality and the finishing products look very nice.

    Answer from pro:

    Hi Kathy, Thank you for your compliments and we look forward to possibly doing more work with you in the future. Amanda

    Reply created 25 Jan 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jan 2012

    Replace 2 aluminum frame windows with vinyl windows

    West Coast Windows was terrific. Their estimator was on time for his appointment and was very knowledgable about the product and the installation method to be used to replace the windows. The installers were also terrific. They arrived on time, worked quickly with little supervision and left the 2 rooms clean and tidy. They cleaned up outside as well and took away the old windows. Brock returned later the same day to install a vent cover which was missing from one of the windows! Excellent service and good prices! I would definitely recommend West Coast Windows to anyone looking to replace their windows.

    Answer from pro:

    Miriam, We are so happy that you are pleased with the windows. Cheers Amanda

    Reply created 19 Jan 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Aug 2011

    west coast windows

    Joel the salesman gave us lots of info re different kinds of windows and designs, the product were the best quality we could find on he market and the production staff were efficiant and the installation guys were quick and friendly
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 6 Jul 2011

    Windows replacement

    Quality windows, and it does make a difference in the winter (less wind noise too). During summer the coating on the glass reduces the heat- Overall installation was done on schedule & very professional team sent.
  • Review from HomeOwner
    Rating: 1 out of 5
    Review left on 5 Mar 2011

    windows replacement

    Window has to be replaced 4 times, every time there were excuses on why the window was not make right. It was most frustrating and I would not recommend to go through the same experience again. Their attitude was terrible and did not apologize for the bad work.

    Answer from pro:

    Our goal is to ensure we service all our customers to ensure that if something goes wrong, it gets corrected. We produce over 14,000 windows each year and on a very small occasion we run into issues that need to be corrected. In this job we installed 12 windows and two French doors. We had glass quality issues with one window and the correction took longer than we would have expected and of course, longer than you would have liked. The key to our service commitment was to ensure it got corrected no matter how much additional installation labour it cost. Although it took longer than normal the job was completed and your home looks outstanding. We are truly sorry you feel the way you do.

    Reply created 17 Jun 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Sep 2010

    window replacement

    we had west coast windows replace sever a of our old aluminum windows. The price was competitive and the service was great. The installation was not perfect but they returned promptly to correct them. overall, very satisfied.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Sep 2010

    whole house exterior

    westcoast windows did a great job. the employees were friendly, knowledgeable and courteous. the windows look great and the house is a lot warmer and quieter. i would highly recommend them.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Apr 2010

    Installed new windows for entire home

    West Coast did a custom door for the bedroom and were able to do a good job. The windows look fantastic and the noise level is reduced considerably. The installers were on time and courteous and cleaned up after themselves. Overall we were extremely happy with the experience.
  • Review from HomeOwner
    Rating: 4 out of 5
    Review left on 12 Oct 2007

    Installation of custom windows

    West Coast Windows was great at working with me to ensure that they provided great quality windows that fit our vision. Even with multiple changes throughout the process, the sales rep was extremely patient and wanted to ensure that I ended up with the final result that I'd hoped. The staff at the showroom was very knowledgeable and helpful. I was shown some potential ideas from the showroom that I will definitely consider for future projects. Overall, I found West Coast Windows professional, knowledgeable, and reliable. I would definitely go back to them for future projects.
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