The Monitoring Center

Rating: 4.6 out of 5

The Monitoring Center reviews (296)

  • Review from Customer of The Monitoring Center
    Rating: 5 out of 5
    Review left on 5 Sep 2019

    Alarm System Installation

    The Monitoring Center technician arrived on time. He was very professional, knowledgeable and provided great customer service. Installation was quick & smooth. The whole process was completed earlier than expected.

    Answer from pro:

    Thank you!!

    Reply created 16 Sep 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Aug 2019

    Alam installation

    Great and professional service. Would highly recommend to anyone looking to install an alarm system in your apartment or home. The service tech and customer service were very helpful and professional as well.

    Answer from pro:

    Thank you Chris ... we look forward to servicing your security needs!

    Reply created 3 Sep 2019
  • Review from Customer of The Monitoring Center
    Rating: 5 out of 5
    Review left on 29 Aug 2019

    TMC - Second to none

    Having moved to a new city and having plenty of options for our home alarm system, we went with TMC. Top notch, professional service with a terrific installer. Our system was a combination of wired and wireless sensors and our technician was extremely helpful in explaining what our best options were and optimizing our setup. Highly recommend using the phone app as well as it gives a new level of reassurance and control, whether at home or away. Would high recommend to others. Thanks, TMC

    Answer from pro:

    Thank you so much and welcome on board!!!

    Reply created 3 Sep 2019
  • Review from Calvin Benchimol
    Rating: 5 out of 5
    Review left on 28 Aug 2019

    Happy Customer

    Quote inquiry was very quick and professional. Installer came promptly as scheduled and was flexible to install various components. Installer was pleasant, quick, professional and also had good ideas on how to optimize setup. Accidentally set off alarm and received a phone call immediately. Mobile app and equipment is good to use.

    Answer from pro:

    Thank you Calvin and welcome on board!!!

    Reply created 29 Aug 2019
  • Review from G S
    Rating: 5 out of 5
    Review left on 27 Aug 2019

    Excellent Experience Overall

    Service department clearly outlined instructions and expectations. My scheduled appointment was reasonable allowing me enough notice to be at home. The TMC technician had excellent customer service skills, in-depth knowledge, promptness and excellent time-management skills, and a high degree of professionalism. I would highly recommend TMC to anyone looking for a home monitoring system.

    Answer from pro:

    Thank you for your positive review ... much appreciated!

    Reply created 27 Aug 2019
  • Review from Jay Bee
    Rating: 5 out of 5
    Review left on 19 Aug 2019

    Easy set up, clear instructions, friendly fast service

    TMC arrived at during the specified time range as promised. The tech was very knowledgeable, friendly and provided great customer service. Installation was quick and easy and they took us through the arming, disarming and programming step by step to ensure we were comfortable with the new system.

    Answer from pro:

    Thank you so much Jay!

    Reply created 19 Aug 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Aug 2019

    Great service

    Very professional and helpful, and great price were recommended by a friend very thorough and great customer service would definitely recommend using them very helpful and set me up while my house was under renovations

    Answer from pro:

    Thank you Elisheva ... we appreciate your positive feedback!

    Reply created 19 Aug 2019
  • Review from Yip Shing Ho
    Rating: 5 out of 5
    Review left on 14 Aug 2019

    Switching was easy!

    Switching to TMC was easy as advertised. The call centre staff was courteous and the technician that came for the installation was professional and knowledgeable. The overall process was smooth and experience was excellent!

    Answer from pro:

    Thank you and welcome on board Yip!!

    Reply created 15 Aug 2019
  • Review from Rob Ferguson
    Rating: 5 out of 5
    Review left on 12 Aug 2019

    Fast and professional

    Quick and professional install, everything works great, and the convenience of the app with notifications and geo fencing capability is a great convenience. Install was very courteous and prompt. Best price around helps too!

    Answer from pro:

    We look forward to servicing your security needs moving forward Rob ... thank you so much for your positive feedback!

    Reply created 13 Aug 2019
  • Review from Naresh Bhutani
    Rating: 5 out of 5
    Review left on 12 Aug 2019

    Tmc Security

    really good company for service and price . I do not think you can get better company then this . Technician informed everything in detail and steps they follow to secure our location

    Answer from pro:

    Thank you!!!!

    Reply created 13 Aug 2019