Reliance Home Comfort reviews (13630)

We have a 7 year old furnace. It was still under warranty. Early this January, in the morning, it just quit. It was one of the coldest days this month. My husband called Reliance to have someone sent over to take care of it. The technician was only able to come over in the evening. At approx. 7:30 pm, a young woman by the name of Amber, employee # 1620, came over & took care of the problem quickly & efficiently. My husband & I were very pleased with her. I would like to encourage more women to enter these kind of careers. Thank you. Ginette & Tom Hughes.

The technician was very pleasant and knowledgeable. Adam Walker is the man for the job. I would gladly recommend him to family and friends; very satisfied with the job done.

Technician Joe Green was polite and was able to fix the problem quickly, very happy with the service. We would defiantly call Reliance home comfort again if we have any other problems.

Had new waterheater installed, tech was very professional,courteous and very diligent on installation and removal. Definitely knew what he was doing, explained what he was doing then cleaned up after himself.

So grateful that after bringing an issue to Reliance's attention, they were able to send a technician the very next day Richard "Rick" Schaadt was professional, friendly, and incredibly efficient. I'm very impressed with the care he took too in making the updates - he did his job neatly and very quickly.

My hot water tank stop working a tech was sent about 12 hours later. Michael Mascoll did a great job fixing the problem just wish I didn't have to wait 12 hours for reliance to send someone out but the the tech came on time and did a great job getting our hot water back on

Periodically our water tank heater stops heating water. In such cases I call Reliance customer service, They send a technician usually the same day, These guys always fixed the problem with water heating on a spot, but just for a few months. Then the same problem reoccurs over and over again. Hard to complain but also hard to be satisfied.

Service Tech, Jason Mitruk, arrived at my house to instal a new water heater 30 mins. after calling Reliance. High level of courtesy and professionalism. Did an outstanding job with a tricky instal. An excellent representative of the company.

Our hot water tank was leaking so I called for a service. The lady was able to book an appointment right away and we got a technician come in to check it out the next day. Saleem Malik (employee# 2467) arrived on time, was very professional and fixed the problem easily. We are very satisfied with the service we received from Reliance. Thank you!

We were without hot water (and furnace) during the recent cold snap! Reliance came the next day to service the hot water tank and we booked a tank and piping upgrade once new furnace was installed. The Reliance installer (Joey D. #0977) was on-time, pleasant, knowledgeable and efficient. Ours was not an easy install and he problem solved on the spot and had us up and running in no time. He was respectful of my home and left the job site just as he found it..spotless and without any damage to my stairs etc. Joey was a terrific installer, friendly yet respectful. His knowledge of the equipment and the venting was impressive.....we are very satisfied with Reliance!