Reliance Home Comfort reviews (13631)

I had the service person “Scott” to my house for the scheduled service....he was great - very informative and checked everything. When he was done he put a sticker on the furnace just showing how it was serviced.....

Furnace broke down. 2 weeks no heat. Called for quote, chose the ac/furnace rental plan as it was financially suitable. Installation happened next day. Was very happy to have heat again

Kody from Reliance arrived within the 4 hour appointment window to replace my gas water heater. He was courteous and personable. He was done within the estimated time. He went over the working of the new water heater and told me to call if I had any questions or problems/concerns. It was a pleasant, stress free experience.

Chris the technician attended our residents today to repair our furnace. Chris was very friendly and Informative. He offered some recommendations for the future. Great company and excellent customer service. Thank you !

The furnace condensate pump was running continuously so we called Reliance. The Reliance service technician (Mike) arrived within the scheduled time window and replaced the pump in minutes. The Reliance call center agent and service technician were both courteous and very friendly. I recommend Reliance Home Service.

Tyler from Kingston helped our family in a tremendous way when we were really stressed without heat. He took his time to explain everything so we were completely comfortable. Thank you for sending Tyler to us to help our family out! Tyler didn’t leave until we understood everything. He is patient, kind and very knowledgeable.He is fantastic at what he does and a real asset to your team! Barry is also fantastic technician. He came to our house and wrote down everything I needed to know and everything I should ask. I appreciated this help very much. He is a great asset to your team!

I pay a monthly fee for maintenance on my owned furnace and AC and when I did a service call I was worried that everything under the sun was covered but not what I needed fixed. The service Technichian was clean respectful and got my air con fixed quick. He even came early! I’m happy I went with a monthly maintenance fee because it worked out!

My furnace was not working. I called Reliance and they scheduled an appt. for the next day that they tried to work around my schedule. The service technician, Dave, was very friendly. He located and fixed the problem quickly. He was very knowledgeable and did not hesitate to answer the several questions I had regarding my furnace. And his explanations where easy to follow. Thanks again!

I added A/C coverage to my account at 79 Hillcrest Ave Norm phoned at 7.20 and arrived shortly after. Very professional, excellent communicator and clearly had a detailed knowledge of both heating and cooling systems. A pleasure to deal with him. A five star professional!

Entire experience starting with Sales and the Installers was amazing, these guys were approachable and answered all our questions. We felt very comfortable with the install, very professional. Thank you