Reliance Home Comfort reviews (13631)

I have had Ken Hastie out for quotes on water softener and the reverse osmosis. Both times were great! He even did a return trip to make sure the softener was set right for our needs. Great sales man that was honest and personable. Happy to have him back for anything in the future. Would recommend having him for an inspection at your home.

Service call on a Sunday which was prompt after calling the Friday. Recommended replacement of toilet because of poor flushing capability. Will be back on Monday to do work. Excellent time lines for service!

Hot water tank needed replacing. Guy was tidy efficient and he was faster than his estimate of time. And he took the time to answer all of my questions and concerns

I had the pleasure of dealing with Daniel. He went out if his way to make sure i was happy and got what i needed and more I couldn't be happier with the service provided. Reliance home comfort and Daniel thank you very much. I highly recommend.

We replace furnace - service excellent done and professional and prompt We will recommend to our friends to go with Reliance We have a good experience with our rental water heater

We were in need to replace our 14 yr old furnace, and were recommended to give Reliance chance to give us a quote on a new one. Dan was very knowledgeable and explained the difference in the variety of furnaces that Reliance carry. He took his time making sure that we understood the different models and which one most suited our needs. He explained the different rebates available for us to apply for. He made us aware of the different opinions we had for payment of said furnace. He make the arrangements for the energy audit and explained how it worked to ensure that things were done properly so that applying for the rebates would be hassle free for us. Dan is a lovely gentlemen and would recommend him to any of our friends who are in need of a new HV/AC units.

my furnace gave an issue and we called these guys as i had the protection plan. They came the 1st time and said the motor needs to be replaced and they fixed it in the 2nd appointment . The next day the furnace stops working and they came and fixed it. No issues so far. It again stops working and now a technician comes and starts telling us that we need to replace the furnace and he would send another person to give us a quote. The moment my husband told him that we dont need any quote and asked to fix the current issue(loose connection in the switch), he started telling that it is a safety issue and switched off the furnace and he ALSO SWITCHED OFF MY GAS CONNECTION. With 2 kids at home on a Thanksgiving day this stupid guy does this to us. for 3 visits the furance was fine and asa we said NO for a NEW FURNACE QUOTE, all of sudden it became a safety issue. NEVER GO WITH THESE GUYS. I have also placed a POLICE complaint on them.

Installation of furnace and air conditioner done today. Both gentlemen were polite, completed the job in approximately six hours, without stopping for lunch. I am very pleased. Matt explained everything yesterday in detail. He is very knowledgeable and a big help. Thank you, Matt. A job well done. Donna Mason, Paris dazzlemedonna

Very efficient professional and curtious service. Came to our home to repair our hot water heater within an hour of our call. The repair was done efficiently and the service technician Rob was very friendly and personable.

Thanks Chris H. for the professional way you handled my repair right down to the booties you put on as I just had new carpet put on my stairs the week before