Reliance Home Comfort reviews (13630)

Excellent service from Matt M DAA 1920 Furnace is working great Thank you for the awesome service I'd recommend this service to friends and family In the spring I'll get my central air serviced

We needed an affordable, efficient solution to our high electric baseboard heating costs. Bill Wright came to our home and sold us on an excellent solution - the Rinnai Wall Mounted Gas Furnace. He was very knowledgeable, down to earth, did not try to oversell to us and gave us an option that was both economical and perfect for our needs. Our home is much warmer, the heating bills are way down from last year and we are very satisfied with our choice. We would recommend a consultation with Bill to anyone - and we do!

Jocelyn was prompt, friendly and worked to resolve our plumbing issue quickly. She explained everything step by step including the billing. Joselyn took the time to explain the plumbing in our home, why we were experiencing the issues we had, what we could do as homeowners and what products not to use on our drains. She also explained sump pumps. We have a large breed dog who barks at most service people but not Jocelyn. Not only is she a great professional plumber but I think she is also a dog whisperer as our dog didn't bark the whole time she was here and loved Jodelyn!

Remo and Kyle #4945 of Ottawa did an amazing job installing my tank-less water tank on frigid winter day February 10th 2017. Both of them were very professional, courteous and knowledgeable and did an amazing job. They cleaned the work space, explained all the details worked hard to remove the heavy water tank. Thanks for the excellent work. Wishing them all the best. Sultan

KAY KIM did an amazing job installing my hot water tank on a saturday when he went the extra mile and helped me out , Kim kay is very professional ,very polite and very helpful and knowledgeble and did an amazing job, i am very thankful to reliance home comfort to send me a guy like Kay KIM. Thank you Kay you are the best, Ahmed from barrie

Our furnace was not working Friday night (Feb 03, 2017), called the service number and booked an appointment for the next day at 1pm. The technician (Laurier LeBlanc) was nice enough to call that he can come in earlier. He was very friendly and knowledgeable. He was able to assess and inform us that the furnace is beyond repair. So, he gave us the home comfort advisor’s (Jeff Randall) number. We contacted him and he was able to accommodate us the very same day. He came in to see us in a short period of time, also was able to put all the paper work together for the new furnace with added perks in place for early Monday at 9 a.m. On Monday morning, the furnace installer (Victor & Shane) came on schedule; they were professional enough to place a mat over the floor to avoid getting it dirty. They went over expectations by coming back when they found out there was a minor leakage in the main water shut-off valve. All in all, everyone did an excellent job!

Daniel & Lance where very professional . Everything went well no issues. Dan was very patient when explain how the new Nest thermostat worked. Even helping me with the app on my phone. Thank you both ! Miryam Hanmer Ontario

The salespeople we dealt with Scott and Delinda were fantastic they answered all our questions were very thorough on what was going to happen and did it very quickly for us we had just moved into our new place and it had an old boiler system not efficient at all. They had it installed within a couple of days and it went very smooth even with my two dogs barking at them all. The contractors who installed were very friendly and did a great job. I would recommend to anyone it was a great experience. Thank you so much Brian and Michele Duncan

When the furnace started making a screeching noise on a cold February night we called Reliance for service, the technician Alex, came and replaced a belt on the motor fan. Within 2 days he was back because the noise started up again. At this point it was clear it was time to replace the furnace. Jason Rowe came out, he was helpful and available for all our questions, working with his manager Steve Crowley we were given a very competitive price and had a new furnace and air conditioner installed the very next day. An excellent job was done by Adam and Jeff, we appreciated the care they took throughout the installation process. Fast, reliable and professional! Everyone we dealt with went above and beyond – especially Jason!

Decided to switch my regular water tank for the tankless water heater 2 days ago. Excellent Technicians and advisors. Now I am still texting the new tank to see how efficient it is and how fast we get the hot water.