Reliance Home Comfort

Rating: 4.5 out of 5

Reliance Home Comfort reviews (13630)

  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 2 Feb 2023

    New furnace

    Sales consultant was on time, friendly and answered all questions. Installation team was on time, friendly, outlined all new service material installed, answered any questions and ensured I was satisfied.
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 2 Feb 2023

    install reverse osmosis water filter, annual service for furnace

    have a service contract for furnace, air conditioner etc. The service has been great and the water filter just installed hopefully will be as great as the Reliance staff that I have dealt with including the service staff and home comfort advisor. Great professional staff and company and would highly recommend using them.

    Answer from pro:

    Thank you for your kind words. We really appreciate you choosing Reliance Home Comfort. - Gemma

    Reply created 3 Feb 2023
  • Review from HomeOwner
    Rating: 0 out of 5
    Review left on 1 Feb 2023

    Equipment buy out

    We got swindled into taking over leased equipment from Reliance (furnace and A/C) as our realtor missed it in the contract when we purchased the home. Other than the unwanted payments, it was fine while we owned the home. The problems started when we sold the house. We had to pay out exorbitant fees to buy out the equipment upon the sale of the home, which was painful but expected. What wasnt expected was for Reliance to keep no record of the equipment buy out. This was all dealt with through our lawyer handling the sale, yet it took 6 months of battling, and days worth of phone calls and multiple letters from the lawyers with pay out statements in order for our account to finally be cleared. In the meantime, our credit was dinged over their error. The house sold almost a year ago and were STILL being billed for the water tank rental for a 3 month period AFTER the house sold. Again, countless phone calls were required to clear it up. So we thought! We just got a phone call today from COLLECTIONS for an outstanding balance that accrued when we no longer owned the home. Its yet to be resolved so the battle continues. Reliance is an absolute NIGHTMARE! Be warned!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Feb 2023

    Reliance Water Filtration System

    Very happy with our recent drinking water filtration rental. We have a lead problem in our tap water, so this was the best economical option for us to have a tap with lead free drinking water. Philip set this up, he was friendly, knowledgable & answered our questions. The guys that come to do the installation were friendly, great & got the job done! We are very happy with our new Reliance rental & highly recommend!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Feb 2023

    annual maintenance of air heating furnace, water heater

    event: annual maintenence of water heater air heating furnace technician evaluation: on time had excellent records of previous visits very knowledgeable cooperative & willing to explain system functionality gave advice for water heater replacement recommendations: ideal service visit very satisfied customer

    Answer from pro:

    Thank you for the great review Miro and for choosing Reliance Home Comfort for your maintenance- Gemma

    Reply created 3 Feb 2023
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 31 Jan 2023

    Water Heater Issue

    Came quickly and fixed the problem. Experienced technician, explained what was wrong, fixed it, and overall great service.
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 31 Jan 2023

    Hammer is gone

    I used reliance because I had a Hammer/thumping in my pipes. I placed a service call at 10 AM and Andrew was here by 1:00pm to look at it. Andrew was amazing and tested all of my pipes, and even fixed my wonky toilet. He found the bad pipe and was able to secure it. This was all done within an hour. Very happy with the awesome customer service.
  • Review from Kyle Parent
    Rating: 5 out of 5
    Review left on 28 Jan 2023

    Water tank installation

    Ran out of hot water way to fast called reliance and next day I had a 60gallon tank installed great job!
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 28 Jan 2023

    Hot Water Tank

    Shayne was great very fast installing our tank quiet working as we had a little one sleeping very respectful and helpful.
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 28 Jan 2023

    Humidifier

    My humidifier was running constantly and could be heard in my kitchen all day. Was very irritating. Reliance fixed the problem right away for me. Quick and reliable. Perfect. Thank you.

    Answer from pro:

    Thank you for the great review and for sharing! ~Nicole

    Reply created 29 Jan 2023