First of all, thank you John , advisor for Reliance Home Comfort, for making this experience/appointment a great one. I was pretty stressed out about the renovations in my basement, googling installation fees for furnaces, hot water tanks, contractor availability, eligibility for rebates, ect. I am a single mom supporting my daughter who is in college so you know where my money goes...lol. None the less I was relieved once the Reliance Home Comfort Advisor, John, completed ALL the paper work and assured me that he finds the contractor that is required, applies for all the rebates on my behalf, and sets up the cost of my appliances on monthly billing which really helps keep my cash flowing to my daughter's college expenses. Thank you and I would recommend that if you are planning to replace your home heating systems or hot water appliances that you trust in Reliance Home Comfort. I did and I don't regret it.