We had no choice but to buy a new air conditioner as our old one stopped cooling in mid July. We opted to replace the furnace as well because it was at the end of its life. Frank from Sales at Reliance did a good job covering our options and making sure we understood what each entailed. He understood the urgency, arranged Saturday install, and even bought us a fan. The service done by Tasa Air [RCSSA015] was exemplary. Ahsan was the lead. His conduct was respectful, professional, friendly and very thorough. He stayed on site even when we left for several hours to escape the heat! He reconstructed the ductwork and managed wiring and gas fitting with care. This is a guy who takes pride in his work and doesn't whine about having to do a hard job. Thank you, Ahsan.