Reliance Home Comfort reviews (13631)

After 2 months of purchasing the furnace, I did not receive my expected rebate yet. I tried to follow up with my sales rep to determine its status. No response. Very disappointed with the customer service so far. I sincerely hope this is not an indication of what I have to go through for the next several years given the lease agreement in place.

jason mitruk phoned before he came and asked if it was ok. he looked at the heater and recommended a new one. he installed it right away quickly and cleanly ane everything works great. we were very happy with the work done.

Very happy with the service Brendan and John provided. Would recommend Reliance to friends and family. Looking forward to working with Reliance in the future. Now own a furnace and an air conditioner from Reliance.

Andrew and Jon were awesome . They were efficient and great workers. They explained everything to us and set everything , cleaned up so you didn't even know at all that work was done. Thank you to everyone involved . Tracey Ritchie

We decided to install an HRV and a central humidifier in our house after our son started developing breathing difficulties (pre-asthma) due to air quality in the house so we contacted Reliance Home comfort, whom we already had a water heater from. Trevor J (HCA), Derek B and Greg H (installers), and Neil (electrician) went above and beyond to make these changes in our home as smooth, fast and efficient as possible. They were all amazing, we will highly recommend them to anyone in need of a similar service. Thank you so much again @everyone at Reliance Home Comfort, we really appreciate your incredible service!

We had Rodney come in for our yearly check up on our furnace and airconditioner and could not be more pleased with his service. He took us step by step through each thing he was doing and explained why he was doing it.We would love to have this type of person do all our home repairs.T o Rodney keep up what you do and we respect the job you did . Mr. & Mrs. Sawyer

Quick, efficient and friendly. Job well done! The job was completed in the time that the contractor Rob H and Antoni said they would be done. All facets of the furnace, water heater and thermostat were shown. Good clean up as well.

I had a great experience with Ivan from Reliance (team member RCHSA030) after several issues came to light with our brand new hot water tank. Ivan took the time to diagnose, explain what he was doing, and best of all, fix the issues completely. He went far above what most people have done in the past. He was polite, professional, and answered all of the questions i had for him as to why these problems had occurred. Thank you for employing people who actually still care about true customer service. Ted & Michelle Bogle

Our 15 year old furnace had been giving us problems for some time,and we decided to replace it with a new one. Glen a sales rep from Reliance Home Comfort, came highly reccomended to us. Glen explained our options, and within 12 hours of making our choice, the installation of the new furnace had begun, and four hours after that, the job was complete. The installers were terrific, they laid down carpets, explained how the new thermostat work, and left only when they felt we were comfortable with every everything.

THEY WERE FAST AND ORGANISED. THEY MANAGE TO KEEP IT NEAT AND IT BARELY LOOKS LIKE THEY INSTALLED ANYTHING . I HAD TO GO TO 3 OTHER COMPANIES WHO SAID THEY COULDN'T INSTALL A HOT WATER TANK BECAUSE OF THE WAY MY HOUSE WAS BUILD. THANK YOU RELIANCE .