Reliance Home Comfort

Rating: 4.5 out of 5

Reliance Home Comfort reviews (13630)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 Nov 2022

    Water heater plumbing

    Peter from reliance company he did great job for us today because we hed water heater problem in my house and several people from The company came and did and fixed something, but it didnt work well Peter fixed the problem and gave some advices for our water water softener .we didnt pay anything ( zero cost)because we already have plumbing protection plan with this company. It is very helpful for us He is very nice . Kind and good problem solver person . Today we have hot water and we are happy about that. Thank you reliance

    Answer from pro:

    Thank you for your great review! ~Nicole

    Reply created 4 Dec 2022
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 24 Nov 2022

    Furnace and Lifebreath system maintenance.

    I was very pleased with the annual maintenance done today on my furnace and Lifebreath system. The technician was very prompt, thorough and pleasant to deal with. I appreciated his expertise and advice about my furnace, etc. I have dealt with Holmes Reliance in Ottawa for many years and will continue to do so.

    Answer from pro:

    Thank you for the review and for taking the time to share your experience with us. We appreciate you choosing Reliance Home Comfort! -Jessica

    Reply created 13 Jan 2023
  • Review from Mike
    Rating: 5 out of 5
    Review left on 24 Nov 2022

    Furnace Maintenance of gas boiler and rads

    Dan came and performed the maintenance. Arrived on time and very professional. Would recommend Reliance in the future.

    Answer from pro:

    Hello Mike, I am glad to hear of your experience. Thank you for choosing Reliance Home Comfort and thank you for your support! - Karen

    Reply created 25 Nov 2022
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 24 Nov 2022

    Plumbing

    Excellent service knowledgeable friendly explains work need to be completely revised other areas that may need upgrading

    Answer from pro:

    Thank you for the review and for taking the time to share your experience with us. We appreciate you choosing Reliance Home Comfort! -Jessica

    Reply created 13 Jan 2023
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 24 Nov 2022

    Dylan was AWESOME!

    On November 24th, 2022, Dylan provided service to our furnace we've bought from Reliance and his work etiquette, customer service and professionalism was outstanding! Truly, I was impressed with how he did the job and how knowledgeable he was. Not to mention patience! I've asked a million questions and he was so kind to NOT be annoyed by it and replied every time with outmost courtesy. Many, many thanks!!

    Answer from pro:

    Thank you for the review and for taking the time to share your experience with us. We appreciate you choosing Reliance Home Comfort! -Jessica

    Reply created 13 Jan 2023
  • Review from Sandes Samararatne
    Rating: 0 out of 5
    Review left on 23 Nov 2022

    Look Elsewhere

    I live with two parents that have asthma. During COVID I rented whole home air filtration system from Reliance. When I first initiated this sale they were extremely responsive (obviously a huge money grab). But now that the HEPA filter is more than a year old, I cannot get it replaced. Part of the reason I rented this system was because the upkeep cost of replacing HEPA filters of an owned system breaks even with the rental year-to-year. DEFINETELY DO NOT DO THIS. If you're thinking this route, go with your own unit. I've been frequently calling reliance to have this filter replaced but they keep insisting on sending a technician over and the technician determining the part needs to be ordered (because it's not one they regularly carry) and that's the end of it. This is extremely frustrating and I'm paying for basically a unit that is sucking my hydro bill.

    Answer from pro:

    Hello Sandes, I am sorry to hear that you have had a troubling experience. If you would please email your account details, and a further description of your situation, I would be happy to help. Thank you, Karen – KBisson@reliancecomfort.com

    Reply created 25 Nov 2022
  • Review from Verica Ketko
    Rating: 5 out of 5
    Review left on 23 Nov 2022

    New furnace/Air conditioner

    I, as well as my sister and brother-in-law were just so immensely impressed with Kristens awesome knowledge and presentation of all facts pertaining to having a new furnace/ air conditioning installed in my home! She explained everything in great detail, and answered our questions as they came up. A very personable, approachable and lovely young lady, l felt assured of my decision to finally upgrade one of the most important features in my home! Thank you so much, Kristen

    Answer from pro:

    Hello Verica, I am glad to hear of your experience. Thank you for choosing Reliance Home Comfort and thank you for your support! - Karen

    Reply created 25 Nov 2022
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Nov 2022

    Hot water rental

    Chris was very helpful, profesional, and friendly. He was very informative about the product. Awesome job!

    Answer from pro:

    Hello, I am glad to hear of your experience. Thank you for choosing Reliance Home Comfort and thank you for your support! - Karen

    Reply created 25 Nov 2022
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 23 Nov 2022

    Furnace Installation

    I called reliance home comfort to have a repair done to my furnace after an inspection was conducted a new furnace was recommended. Reliance home comfort technician contacted a service advisor who show up with in 30 minutes of the call, went through all the options available, decision was made next day new furnace was installed. Thanks to my advisor Monesh and reliance home comfort for a job well done.

    Answer from pro:

    Hello, I am glad to hear of your experience. Thank you for choosing Reliance Home Comfort and thank you for your support! - Karen

    Reply created 25 Nov 2022
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 23 Nov 2022

    Carrier furnace and air conditioner

    Farzad ( the installation expert) was amazing. Hardworking, polite, always smiling considering the 10 hours of working in a cold basement. He and his assistant put the new AC where I hoped it would work. The furnace is working beautifully. Two wires must be added yet to the thermostat to connect the AC and no doubt, it will be taken care of. Thank you Farzad and Reliance

    Answer from pro:

    Hello, I am glad to hear of your experience. Thank you for choosing Reliance Home Comfort and thank you for your support! - Karen

    Reply created 25 Nov 2022
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