ANTA Plumbing

Rating: 4.8 out of 5

ANTA Plumbing reviews (409)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 May 2013

    Replacement of portion of sewer pipe, backwater valve installation, etc.

    We couldn't be happier with the customer service and the quality of work we received from Anta Plumbing. We had sewage back-up caused by an almost complete blockage in our wastewater service line. A portion of the line had to be replaced. The stressful situation was alleviated by their knowledgeable and professional staff. It was obvious to us that the crew and the company genuinely care about their customers and that they also care about providing a high quality service. Because of that, and to prevent future surprises, we immediately hired them to install a backwater valve and complete some other work. Again, they delivered. Without hesitation, we will be calling them again for all our plumbing needs and recommending to others.

    Answer from pro:

    Thank you Vera for your kind comments. Anta is very proud of our 'Plumbing with Care" motto, and our staff work very hard to fulfil that promise.There is no greater compliment in the service industry than customer referrals. A backed up drain is a messy and frustrating situation to be sure, as well as a very unhealthy one. We are happy to have been able to help you alleviate some of the stress caused by the drain issues, and would like to commend you for taking preventative measures. Installing a backwater valve was certainly a wise choice in your situation, and will help guard your home against backups from the City sewer line therefore ensuring a healthy and safe living environment for your family. Again it has been our pleasure to be of assistance, and we look forward to a long and healthy working relationship moving forward. Whether it be service or advice you require, you may certainly contact us at any time.

    Reply created 24 May 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 May 2013

    Home Foundation Sealing

    After 6 quotes I finally decided to go with Anta Plumbing because they offered to put in a one way valve to the city that provided us a rebate of $1250.00. This rebate lowered the overall cost making it easy to choose Anta Plumbing. Other companies could not provide this rebate either because they were unaware of it or they did not have a certified plumber to sign off on it. Although the weather slowed the completion of the job the work was done well. The workers were courteous, helpful and cleaned up after themselves. I would recommend their services to anyone who required plumbing work.

    Answer from pro:

    Thank you, Mr. Salloum for sharing your experience with us. Thank you for giving us opportunity to serve your house, to make house more protected, more valuable and on the same time you received rebate from the program running by City of Toronto. It is great idea to have back water valve installed and prevent your property from backups. It keeps not only property in a safe mode, but city too. City can spend our taxes to hospitals, police, and children instead of fixing basement after floods. It was difficult conditions - rain, wind, cold. Thank you for understanding and accepting our revised schedule because of very heavy rain those days. Please call us if you will have any questions regarding plumbing or drain issues.

    Reply created 14 May 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 May 2013

    Full Pipe Drain Replacement

    I hired Anta plumbing through a recommendation of a friend who had previously hired Anta to replace my sewer pipes inside and outside. The company had unique technology called lining. The project was extremely difficult and required expertise from the plumbers. I was very happy with the technicians who worked with my project and the names of the technicians were Slava, Jay and Tony. They finished the project within two days. Overall I appreciate the respect of Anta to my schedule, especially for my little boy. They cleaned up after themselves extremely well and I highly recommend them to anyone looking for professional, clean drain pipe replacement.

    Answer from pro:

    Hi Andrew, thank you for your time and cooperation at this project. It was complicated and tough project, but thanks the cure-at-place technique we were able to manage at such a short time and with such a high quality of lining. Now you can keep your beautiful tree on your front lawn, no roots infiltration will be happening anymore from now on. We wish all your "cute" part of the family happy sleeping and happy quality time spend together. Any time you need our assistance please don’t' hesitate to call us 24/7

    Reply created 14 May 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Apr 2013

    Drain pipe replacement + 2 toilet replacements + faucet replacement

    The crew showed up on time. They were courteous and respectful and the price quoted was the price we paid. The guys did a quality job. Yuri, the project manager, was excellent. He explained everything thoroughly and came back afterwards to make sure we were happy with the work. He put a camera scope down the drain to show us the new drain pipe and from what I can tell, the work was well done. I called AnTa again about another plumbing issue (this one was from a shower leak), and they scheduled me in very quickly. I'm happy to recommend AnTa for drain pipe replacement work and for any plumbing needs.

    Answer from pro:

    Thank you so much Kristin for that wonderful review! Our technicians and crews work very hard to ensure that our customers are aware of the processes every step of the way. It is confusing to have a crew working outside, another inside, and not know what is happening. Our goal is to make the process from start to finish as smooth as possible for all concerned, with no surprises. Our Closed Circuit Video Camera is one of the most useful tools we have. Being able to show you, our customer, the 'before and after' images is a bonus on both sides wouldn't you say? Anta's team of intake staff, excavators and technicians are always happy to assist our customers in any way possible. Knowing that our customers are confident in our services and recommending us to others makes us very proud. We thank you again for the terrific review, and look forward to being able to provide you with services at any time in the future.

    Reply created 22 Apr 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Apr 2013

    Plumbing a backed up toilet

    I had called 3 different plumbers trying to get some help. AnTa was my third call but the first plumber service who I felt listened to the situation and suggested options. The first two (ExpressRooter and HyPro) basically said they weren't willing to help either because it was a dirty job or because it was late at night. Not only was the intake person at AnTa (Tanya) able to explain knowledgeably what needed to happen, but the plumber (Jamey) who came to my home the next day was professional, helpful, and addressed the problem effectively without any surprises in the final cost of the work. I would highly recommend AnTa for all your plumbing services. They handled this dirty job professionally, and with genuine concern for their customer. As a result they have earned exclusive access to any other future plumbing needs that I have.

    Answer from pro:

    Thank you Mary Grace, for that heartfelt review! Plumbing problems can happen any time of the day or night. Being available to our customers to provide advice and assistance at any time is something we are very proud of. Our customers' peace of mind is important, and on occasion a discussion with one of our knowledgeable staff members can help give that peace of mind in the interim. And yes, plumbing (especially backed up toilets) can be a very dirty job it's true.That is to be expected in this field, and is part of the day to day services we provide with care. We are happy to know that Tanya and Jamey were able to provide you with the service you deserve, and at the price you expected. Thank you again for your praise, it is appreciated.

    Reply created 21 Apr 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Mar 2013

    Water supply pipe replacement

    This past week Slava and Igor came to replace our lead supply pipe. We could not be more impressed with their work, their clean-up and their respect for us and our neighbours. They said they'd be here at 9:00 and showed up at exactly 9:00. We are in the awkard situation of having our main water shut-off on our neighbour's property, which made digging a hole a little awkward as we were concerned about their yard. I was impressed to see that when the guys were finished you would never know that there had been a giant hole in the neighbours lawn; they took care to lift and replace the sod on top. They even made an effort to lift our cork floor tiles in the basement so that some can be reused. They were done in about 3.5 hrs and left everything really neat and tidy. Overall we were really impressed with Anta. We had a few quotes from other guys that were much more expensive and didn't give us the good professional vibe we got from Anta. Jayme (sp.?!)had come for the quote, he explained all of our options to us and even explained how he was able to offer the best price and the best service(sometimes you want to know that you're not getting inferior work!). We were very confident that they would do the best job possible, our faith was definitely rewarded. Thanks to everyone at Anta for making this easy for us. We would definitely call them again for any future work we might need.

    Answer from pro:

    What an informative review Erica, thank you! Our excavation crews have the experience to find solutions to any challenge that they encounter on a jobsite. Service lines, drains and main valves are not always where one would expect them to be. Our crews have discovered and reparied drains and water lines that were challenging and puzzling at best. Completing excavation without leaving a negative impact on the surrounding areas is one of our specialities, and our crews work very hard at achieving this.The staff at Anta strives to make the sometimes confusing and worrysome experiences for our customers as smooth as possible, and we are always pleased to learn that our valued customers appreciate the effort.

    Reply created 21 Apr 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 Mar 2013

    Pipe Replacements

    Drains were clogged and required replacement. Used them in the past to replace the lead pipe service. Very quick to respond to the service call. Had a crew on site within an hour and had the problem solved the next day. Great company, would recommend again.

    Answer from pro:

    Thank you Mauriceo for your continued confidence in Anta Plumbing! Loyal customers such as yourself are a bonus to us! It is always a pleasure to be able to respond to our customer's concerns quickly and efficiently. Clogged drains can cause a nasty mess, and pose health hazards. Replacing clogged drains is our speciality, and as you have witnessed, we use the latest technology to do so. We look forward to being able to assist you in future and thank you again for your continued trust in our company.

    Reply created 21 Apr 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Mar 2013

    replace main water valve

    I called Anta Plumbing and Anne was very polite on the phone. She arranged to have a plumber come by in an hour. Igor arrived within the hour and was courteous, efficient and had no problems. The job was done in less than 2 hours and was reasonably priced. I would recommend Anta Plumbing to anyone.

    Answer from pro:

    Thank you Susanna! Being able to reposnd quickly, with the right technician for the job, is very important to us here at Anta Plumbing. A slow leaking main valve can turn to a damage causing leak in a relatively short period of time, and you are to be commended for acting on the issue so quickly. We are pleased that we were able to respond and resolve the issue in a timely fashion. Quality service at affordable prices is one of the things we pride ourselves on at Anta. Thank you for the recommendation.

    Reply created 21 Apr 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 15 Mar 2013

    Kitchen faucet replacement

    Wow! Fantastic service from the first call to time the plumber completed the installation. Our previous plumber would not return our call, so we decided to try Anta since they were listed on the "Best of '12" list on homestars. The office person I spoke to (Ann) was very pleasant and professional and assured me that a plumber would come to our home at our specified date and time (basically the next day as we requested). The plumber, Rulin, arrived on time, was professional, and tackled the job most efficiently. He did a great job! Even explained what to do with all the little spare parts that came with our new faucet. We would not hesitate to contact Anta and have Rulin help us with plumbing services again.

    Answer from pro:

    Thank you for that enthusiastic review! We are always pleased to learn that our cusromers have read our reviews on homestars, and are very proud of being selected one of the 'Best of 2012'. Customers such as yourself, with such a complimentary review, are one of the main reasons we were able to achieve this status. Having a staff of qualified technicians and intake staff allows us to respond quickly to our customers concerns. We all lead very busy lives, and it is important to be able to fit our service calls into your busy schedule. Our technicians will also take every opportunity to share tips and ideas with customers and encourage a proactive approach to plumbing. We truly are serious when we say Anta provides 'Plumbing with Care'.

    Reply created 21 Apr 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 Mar 2013

    changing kitchen piping, moving laundry room, capping unused pipes

    Anta plumbing was fantastic. They were easy to contact and were not rude like some other companies I had called. They sent over a plumber named Jeff and he was remarkable! He listened to all of our needs and did exactly what we asked for. The job took several more hours than he had anticipated, but he patiently finished the job and did not over charge us. Other companies quoted us hundreds of dollars more for the same job, so if you want reliable plumbing at a great price, call Anta plumbing.

    Answer from pro:

    Thank you Nicki, we are happy to have been able to restore your faith in the plumbing industry! Our intake staff and technicians work very hard to ensure that our customers recieve high quality service at affordable prices. Occasionally service does run a bit longer than anticipated. It can be very difficult to predict what is behind and behind walls, floors and tiles. Occasionally our technicians run into circumstances that require much patience and determination to conquer, and we are glad Jeff was able to resolve the issue to your satisfaction. We look forward to being able to assist you with your plumbing and drain issues in the future.

    Reply created 21 Apr 2013