ANTA Plumbing

Rating: 4.8 out of 5

ANTA Plumbing reviews (409)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Jul 2011

    Increase water pressure

    The service menIgor and Mariash were very courteous, worked cleanly and completed the job expertly.They worked in extreme heat and worked as quietly as possible. On completion of the job, they filled in the hole on the lawn and recovered it with the original sod.

    Answer from pro:

    Dear Bernie, Thank you so very much for your positive feed back. It gives us great honour to know that we have preformed with excellence and met your needs. Once again thank you for allowing us to serve you and we will be ready for you if you need us in the future. Oh by the way we are cool no matter how hot it is! Best regards Susan Customer Service Expert

    Reply created 27 Jul 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 2 Jul 2011

    blocked toilet

    A couple of days ago we had a party at our house and a child dropped some toys into the toilet leaving us with a blocked toilet. We needed a plumber as soon as possible and we called Anya plumbing. They arrived in one hour as they said they would. The plumber was so polite he even wore shoe covers to keep our house clean. He fixed our toilet quickly and caused no damage. His work area was completely clean and he was very organized. I highly reccomend Anta plumbing because they have great workers, the price was affordable and they were on time. Thank you!

    Answer from pro:

    Hello Donny, Donny thank you for taking time out of your day to remind us that we don't kid around when it comes to clearing the block. Good manners are not a thing of the past in our company. Our crews have integrity and the prices are affordable because it isn't all about money; rather it is about a life time relationship with you. So thank you again and call any time we would love to serve you again. Best Regards Susan Customer Service Expert

    Reply created 27 Jul 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jun 2011

    Burst pipe in bathroom

    We had a burst pipe in one of our bathrooms. We called ANTA PLUMBING and they said a service person would be at our home in a few hours. The technician Alex was there in about 90 minutes and repaired the burst right away. He was extremely professional from wearing shoe coverings to ensure our floors did not get dirty to explaining at great detail what and how he was repairing. I would highly recommend this company. Great service, very professional. Thank you, Eddy Stevens North York

    Answer from pro:

    Dear Eddy, Let me start by saying I love how you wrote "ANTA PLUMBING!' It made me feel like we were SUPER HEROES! that came to the rescue. It is important to us here at Anta Plumbing to give respect to both the client and their home. Although we are superior in what we do,common coursty is alive and well. So thank you for choosing Anta Plumbing to get the job done. Best Regards Susan Customer Service Expert

    Reply created 27 Jul 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 May 2011

    Water supply line installation

    I would like to thank everyone involved with the service upgrade at 50 Botfield av. on May/04/2011. From my initial call to the office to Steve the salesman and to the whole team who worked at my house. I had a few concerns but Steve assured me that everything would go smoothly and that I would have nothing to worry about. Everybody was a pleasure to deal with. The crew showed up when they said they would. There was no mess inside or outside of my residence. My wife was impressed by this. The crew was polite and courteous at all times. Tony came by a couple of times to see the progress of the job. A very nice young man came the next day to cement a hole. Once again he was right on time and a pleasure to have in my house. In the future I would recommend your company to anyone that requires your services. Please pass my thanks to all involved with this project. My apology for not remembering all their names. Yours truly Bunny S.

    Answer from pro:

    Dearest Bunny, You are very welcome but let me just say it is our pleasure to satisfy you. Thank you for your words of praise and yes we are here for you and for those you recommend to us. So from all of us here, we thank you! Best Regards Susan Customer Service Expert

    Reply created 27 Jul 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 Apr 2011

    Kitchen Sink Backing Up

    About 3 weeks ago I had a plumber come in to clear a bad backup in my kitchen sink. He used a long snake (50+ feet). It worked for about 2 weeks and then the sink was backing up again. This plumber was a gentleman and offered to come back but it was clear this problem was beyond his tool set and expertise so I needed to look elsewhere. This past week, I contacted a few popular (based on web reviews) plumbers asking for their opinions etc... Tatiana from Anta was the quickest to respond to my query via email/phone and logically worked with me to understand the problem and provided an estimate on what would be required to fix the problem. Alex showed up the next day. Despite the problem being bigger than anyone thought, he was determined to fix it. Alex was professional, knowledgeable, communicative and determined to find the exact cause of the problem and resolve it. He eventually found hardened grease deep in the pipes and was able to access it via 1 of the stacks. He utilized a combination of snake and power wash to eventually fix the problem. I'll know for sure if it's fixed after a few weeks but I was there and am very confident he found the true root cause. Alex even tried to clean up after the job was complete. Pretty hard to do with gunk coming out of your pipes. I would highly recommend Anta and Alex in particular for all your plumbing needs. Thank you Tatiana and Alex. Well done!

    Answer from pro:

    Thank you, "Testy", for detailed review, for your time, and for such great coordination of work! Its good idea to keep drain line clean, but real life is always brings surprises like yours. We are ready to deal with difficult and tough cases because of our experience and equipment. But we need your trust! Every day we meet new people, new problems, but still it's such a pleasure to hear feedback, to know that customers were happy, that we proved our slogan "PLUMBING WITH CARE". Have a good weekend, Anta Plumbing Team.

    Reply created 6 May 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Feb 2011

    plumbing

    Alex, the plumber was very professional and most helpful. He did a very excellent job and checked everything well and made sure the plumbing was installed good. Tanya and Tony were very helpful and very nice and very knowledgable.

    Answer from pro:

    Thank you; we are much appreciated the time you spend to write this review. Alex is one of our busiest plumbers, he is proud to be a plumber and a customer feels that, he loves to be helpful, and everybody is appreciated. It is a pleasure to hear feedback from our customers, especially when all of us so busy this days that no time even to meet the friends or call parents. Thank you for choosing our company as your plumbing company, Anta Plumbing Team.

    Reply created 26 Feb 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Feb 2011

    Replacing Clay pipes (roots)

    We had a flooding issue in our basement; so, we called AnTa. Steve and Rob arrived shortly after we made the call. Steve explained everything very clearly so we would understand what was happening (without making us feel unintelligent). They snaked the drain and within minutes knew what we needed and how to fix it. We are new homeowners and this is the first time we have dealt with a major home renovation. It might sound corny but I picked AnTa over another company because we felt like they actually cared and empathized with the situation we were in. Rob completed installation of new PVC pipes, reapplied cement, and cleaned up the entire area in a day and a half.They were very clean and courteous…never wanting to inconvenience us (even if it was easier for them). They saved my tile floor; I will forever be grateful for that! Thank you again, Steve, Rob and I didn’t catch the name of the third guy. P.S. Rob, tell your co-worker -- the Cat came back shortly after you guys left. :)

    Answer from pro:

    Thank you, Lori and Heather for such a "warm" review! "Cats and Dogs" are part of our work, we had a job at the house where the cat was sitting all day right beside the plumber and controlling every movement of his hand :) We called him PLUMBING INSPECTOR! We are very happy that our crew’ve done nice and clean job, and your plumbing system is back to normal condition. Be aware that once in a couple years camera inspection will be helpful and saves a lot of many (preventive maintenance). Try to put oily, greasy left over from cooking not to the sink drain but to your garbage bucket. With "warm" wishes to your family Anta Plumbing Team.

    Reply created 26 Feb 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Feb 2011

    Replace all sewerage piping

    We called in AnTa plumbing after our basement laundry drain flooded. They brought in a their camera and revealed we had some pretty serious root problems in our 80 year old ceramic pipes. In the end they had to dig in both the basement and front yard in the middle of winter. Despite the weather they took pains to avoid doing damage to our front path even though it made their job even harder. In all, they were a pleasure to have around the house for couple of days it took to get the job done. They were always careful to be neat and tidy despite the nature of the work being done and their office staff also were professional and easy to deal with. I'd happily use them again for any future work and recommend them to others.

    Answer from pro:

    Thank you, Nathan, for this nice review! It was a pleasure to work for your family. It's good that you discovered the problem with sewer pipe this month, because February 28 is the last day when City of Toronto will provide Drain Grant. From now on roots will damage the pipes, and homeowners will have to pay for the repair with no help from city. It's was really great program running by city to keep the trees on our streets. It's sad to know that city budget is too tide to compensate major repairs. At least, good news - all homeowners who repaired pipes before March 1, 2011 will get the Grant. Last train didn’t pass you! Anta Plumbing Team with warm wishes...

    Reply created 25 Feb 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Jan 2011

    Basement Waterproofing, Drain Replacement, Backflow Valve

    We hired Anta Plumbing for water proofjng and for the replacement of drains in November 2010. The service we received was exceptional to say the least. All of the workers were professional and always took extra time and care throughout the process to ensure the job was completed with the highest level of quality. The clean up job done by the company at our house was immaculate. One would never have guessed we had a major construction project completed on our property. We highly recommend this company and would seek out their services again for any jobs will may need completed in the future.

    Answer from pro:

    Good morning, Mr. and Mrs. Hammond, such a pleasure to hear that you are satisfied with our performance at your house! Waterproofing is very hard project. We have to do perfect job underground, a lot of excavation, very messy in a beginning, piles of soil. Thanks to be patient and let us show the final result with cleaning and even new stairs built (Thanks to Rob). We don't take a lot of waterproofing projects on the same time because it needs extra attention, extra time and extra care. We prefer to do 100% quality job, and we are proud to be trusted by homeowners to do such a big and complicated projects. All the best in 2011 for all your family! Anta Plumbing Team.

    Reply created 24 Jan 2011
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Jan 2011

    Toilet replacement w/ new valve & drain snaking, new kitchen shut-off vavles & copper pipes, new faucet & basket.

    Best plumbing services I've ever experienced. Felt in great hands. Pricing was up front & honest. Tanya at office had knowledge & knew what was involved. The work done was effortless, and service w/ a smile & great attitude. After the first job I had them quote me on other things and got them in a week later. These guys are pros w/ integrity and consideration. Never felt so safe in hiring the right people.

    Answer from pro:

    Thank you, Alan, for giving us "warm hug" at this time of the year, especially today! -20C outside, I hope that all your pipes are insulated from outside walls, if you know that water pipes are too close to outside walls and not insulated live your faucet open for "dripping", it helps survive the cold weather. This is just a tip for winter this year in Toronto! Next Friday Alex is yours one more time. Have a nice week, Anta Plumbing Team.

    Reply created 24 Jan 2011
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