Excel Shades

Shutters & Blinds
Toronto ON
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65%

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Reviews by rating (past 12 months)

Reviews for Excel Shades

Average customer rating:
9 10 (119 reviews)

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Carie from Newcastle
Carie from Newcastle
2 reviews Ajax, ON
10/10

California Shutters

I found Excel Shades on Google. Carmella came to my house the next day. She showed us various types of custom made coverings. She took the measurements and in just over 2 weeks the installer came to install them. It went very well, friendly people to deal with.

Approximate cost of services:
$0.00
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bert krista from Ajax
bert krista from Ajax
1 review Ajax, ON
10/10

new hunter blinds

Received great service from excel shades. They were on time, delivered a great product and installed professionally. I would recommend excel shades as a trustworthy source for shades and blinds.

Approximate cost of services:
$15,000.00
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Andrea from Ajax
Andrea from Ajax
1 review Ajax, ON
10/10

Blinds

I live relatively close to the Excel Shades location in Ajax and decided to stop in one day to inquire about custom blinds for my new home. Upon entering the shop I received a warm welcome and was given advice regarding the best blinds that work within my price range.

Due to my crazy work schedule, Carmela arranged to meet with me outside of her normal working hours so that I could place my order. I received the blinds the following week (a very early surprise). However, I found that the measurements were not as expected and decided to let Carmela know that it did not work out in terms of sizing. She quickly rectified the problem and in no time she had replaced my blinds. I am very pleased with the service as well as the quality of the product.

Approximate cost of services:
$400.00
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Shelly from Whitby
Shelly from Whitby
1 review Whitby, ON
10/10

blinds

They did a really job. I am quite happy. They are quick. I was expecting them to take a lot longer than they did. The job was done very quickly and they look really good.

Approximate cost of services:
$0.00
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Jerry from Oakville
Jerry from Oakville
1 review Oakville, ON
10/10

3windows bigliving rm largekitchen + bedrm

They were very good. Their service was excellent. The man who did the work was excellent. The woman who owns the company is also great. We really had no complaints. They did exactly what we wanted and if I needed work done again, I would call them.

Approximate cost of services:
$3,000.00
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Tyler from Toronto
Tyler from Toronto
1 review Toronto, ON
10/10

New Blinds

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Carmela:

The new blinds are installed and everything is perfect! Your installer was great and was in and out in about 30 minutes.

I want to thank you again for your time and patience. I know I probably haven't been your favourite person to hear from and I appreciate your patience, professionalism and, more importantly, your dedication to ensuring I was satisfied.

Excel Shades went above and beyond to amend an error their supplier made.

Cheers,

T,

Approximate cost of services:
$750.00
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Company Response

Tyler it was my pleasure to help bring resolve to your order. We appreciate all our clients and understand that with custom orders things can go wrong, however, we take it as an opportunity to stand behind our product and ultimately provide customer satisfaction.

Rita from Toronto
Rita from Toronto
2 reviews Toronto, ON
10/10

Hunter Douglas Silhouettes

I ordered Hunter Douglas Silhouettes from Excel Shades. I am very satisfied with my experience. Carmella is very knowledgeable, professional and courteous. She was able to identify my needs and give me a very fair price for my selection. My shades were delivered on the promised date of delivery. The installers were very polite, fast and efficient. I am very happy with my purchase and the excellent customer service provided to me by Excel. My windows look fantastic! I would definitely recommend Excel Shades to others.

Approximate cost of services:
$3,000.00
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Company Response

Rita, I am happy to have earned your business. I am thrilled to have been a part of the process. You have a beautiful home and the Silhouettes were the perfect selection. I look forward to serving the rest of your family. Kind Regards, Carmela

Brian Gurden from Whitby
Brian Gurden from Whitby
2 reviews Whitby, ON
10/10

Repair of a windowblind system.

I am very satisfied with the service I received at Excel Shades. I found Carmela knowledgeable of the products, and I was pleased with the promptness of the repair. Brian Gurden

Approximate cost of services:
$180.00
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Company Response

Thank you very much Brian. I am glad we were able to help.

Randy
Randy
4 reviews Ajax, ON
10/10

Shutters

I was very pleased with the service overall!
Quality product (Hunter Douglas), order was delivered on time and conveniently scheduled to fit my busy schedule. There was a problem with the installation of 2 shutters because of my window cranks. The new store manager, Carmela, moved mountains with the manufacturer to resolve my problem quickly. It was very much appreciated because my new window coverings were adjusted and looked perfect in my home. Special thanks to Carmela, because my guests (Christmas party), were very impressed with the look my new shutters gave to the main floor of my house.
Great work, thanks so much!!

Approximate cost of services:
$8,000.00
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Company Response

Hi Randy, thank you for your business. I am happy the installation was completed to your satisfaction and were ready for the holidays.
Wishing you the best, Carmela.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Excel Shades

When you dress your windows in the exquisite window coverings available from Excel Shades you add a touch of style and class to any room. We have been serving clients with shutters, shades, roller blinds and drapery, in the Toronto and Durham region for over 20 years. We are experienced ...
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