Weed A Way Ltd.

Weed Control
Mississauga ON L5N 6P9
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Weed Control
Weed A Way Ltd.
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83%

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Reviews for Weed A Way Ltd.

Average customer rating:
8.4 10 (281 reviews)

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Ryan Hammond from Mississauga
Ryan Hammond from Mississauga
1 review Mississauga, ON
10/10

Long time Customer

i have been with WeedAWay since 2003 and i have always been satisfied with the service my lawn is thick and green! i am retired now and when i take my monthly vacation every year i have had contacted the office to communicate with me through emails as when doing applications while I'm on vacation and that has made me even more comfortable knowing when i return home i can have a nice green lawn! As well David the technician who i have met is extremely nice and i enjoy chatting with him when we have a run in on a visit Thanks

Approximate cost of services:
$300.00
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paul hutton in Campbellville
paul hutton in Campbellville
3 reviews CAMPBELLVILLE, ON
2/10

lawn spray and fertilizer service

Got a flashy flyer in the mail this spring with this company offering a prepaid service for lawn fertilizing and weed control. I ordered up the premium service as they offer 3 levels basic intermediate and premium the premium is touted as $268.85 but because my lot was bigger they wanted more.So i paid them 500 plus hst.

From the get go this company had problems, they only did half of the lot the first time but i caught them and they had to return. A few weeks After my spring fertilization I noticed 2 large dry grass patches on my front lawn near the road, upon closer inspection i saw that the student they hired had spilled the fertilizer dispenser over and was unable to clean all the little pellets left behind, needless to say this burned my grass. I called to have someone come out. I called again to have someone come out. I called again to have someone come out. 3x assured someone would by late august there was a tag on the lawn saying recent chemical spray application for weeds, and i found a small bag of grass seed on the front stoop with a note to seed the area myself.

Well if that didnt take all. I am in the roofing business and when i install a new roof for a client i dont tell them if they should ever call me with a roof that is leaking that i will drop off a tube of caulking and a note to go fix it yourself.
End of season October i get a call from someone who says they are important,hmm and that they will come out if need be to see what the problem is. I then get passed over to the owner who has alot of balls and says well if you tried to fix it yourself then we need not come out but please be sure it is ok now as i dont want to spend the gas if i dont have too, then has the nerve to ask me for more business in his waste bin service. Ha i just laugh as these people need to get out of the service industry as they have no clue about customer service. As well as paying up front for my service they only offered the intermediate plan which was $68 cheaper and i never did get back the difference.

Words to the wise. Stay away from these actors as you can see they arent doing very well on here with a 3.2 rating I only gave them a 2 because the weed control did work well and the grass was fuller and greener by mid summer. Next year i will go back to my old lawn care company for the fiesta weed controls and do the feeder spreading myself.It was pay as you go so i cant get screwed like these guys did once they have your money.This company should change its name to Stay A Way

Approximate cost of services:
$560.00
3 of 3 people found this review helpful.
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Company Response

I am the manager of your local Weed-A-Way Lawn Care service provider. I wanted to reply personally and let you know I was disappointed to see this review and the false information you have provided along with the unnecessary comments. We at Weed-A-Way take tremendous pride in providing the best service to our customers and apologize that we did not meet your expectations.

However you did state you were happy with the weed-control and your lawn was thick and green. Therefore I am not really sure why the review was done in the fist place but I will not pick apart your review and state the facts I am going simply say that we try to cover all the bases, we aren't perfect, The technician did admit that he spilt a little fertilizer at the end of your property which is just under an acre that being said a lot of product was needed and mistakes do happen and he did report it back to the office that only thing needed to fix his mistake was to water to dilute the product and apply more seeds which the instructions were left for you. When I had personally called you to follow up on how the lawn was doing, you said the seed did not take, I had then informed you that I would send the owner out and have a look.

The owner did call first to find exactly what the problem was and was definitely ready to come out and do whatever was needed in the spring to satisfy his customer because the first call from you was not until the beginning of November and at that time the lawn is dormancy which explains why he said he would come out in the spring .We obviously let you down, and apologize for any inconvenience we may have caused you. No one in the industry can match our dedication to providing you with a beautiful lawn and great service!

Thank you for review and for the constructive criticism. We will use it to better our services for future clients. We want each person we do business with to walk away feeling satisfied, and that apparently didn't happen in your case but then again we were not given the chance. However I do think it’s important to let other readers know that this review is inaccurate the customer was offered for a technician to come out and fix the problem.

Judy in Brampton
Judy in Brampton
1 review BRAMPTON, ON
10/10

Lawn Care

Just outstanding service delivery and helpful office staff. The office Manager, Laura was able to answer any questions I had and was very pleasant and polite to deal with. As always, Weed-A-Way stands out from the competition!!!

Approximate cost of services:
$211.36
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arlette from Mississauga
arlette from Mississauga
1 review Mississauga, ON
9/10

Third Year using Weed-A-Way

I want to start off by saying I was very dissatisfied with Weed-A-Way two years running (small things like arrogant customer service folks, no-shows for service etc) but i had a change of heart this season. My experience this season was a lot different. When I called late last year to cancel my contract with them, I was transfered to a manager named Tasha. She asked me why I was leaving and genuinely asked me to stay and that she would prove me wrong. I was very reluctant to stay but to be honest the product works. I don't think Weed-A-Way stands out alone with their issues, so keep that in mind. Most lawncare companies operate using a similar business model - so if you want your lawn cared for, learn the model and play in that sandbox. If you are not prepared to, do the lawn yourself. I hate to say it but sometimes you can't please everyone... read the letters you get in the mail (a lot of companies like magazines, products by mail etc. auto-renew) and cancel if you don't like it. I am on a 'do not auto renew' option because I feel like my business needs to be earned, every year. I am very hard to please but have to say what Weed-A-Way did this year and how they have gone out of their way to make good on their promise - means that they've made a long-term customer out of me. I sure hope Tasha stays forever but barring that; i hope the owner and management has taken a page from her dealings with customers/ issues.
I have just signed them up for the next season.
If you choose to reach out, try Tasha - she really is amazing. And be nice; that goes a long way.

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
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Jeremy McGhee in Mississauga
Jeremy McGhee in Mississauga
4 reviews Mississauga, ON
8/10

black garden soil

Dealt with weed-a-way on the gaden topsoil - ordered 3 bags, had a minor issue which I cannot say was from the product, user error or coincidence.
I contacted Weedaway and received a call back within 24 hours from customer service as well as from Kevin 48 hours later to ensure that everything had been resolved and to make an appointment with me to check it out in person.
He came by checked it out this morning and has offered advice on how best to fix my lawn by myself (it had been badly neglected by the previous owners for several years so wasn't in great shape to begin with) as well as assistance in resolving it if I'm not able to do it myself (Note: not an upsell - as I was told how to do it myself first)

Regarding some of the previous posts about Kevin being intimidating or staff being rude, I have not found this to be the case at all. Both with the person I spoke to on the phone and with Kevin, I have had nothing but satisfactory, friendly and professional conversations both on the phone and in person.
I have to respect a company where the owner not only takes a personal interest in issues (no matter how minor) but also in resolving them.

Review has 1 previous version
Approximate cost of services:
$450.00
2 of 2 people found this review helpful.
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Kim in Etobicoke
Kim in Etobicoke
1 review Etobicoke, ON
9/10

Summer 2011 lawn care

Good company, good results. We used other companies in previous years but only ever had problems with customer service. Weed-A-Way is responsive and we definitely noticed an improvement in the quality of our lawn throughout the season.

Approximate cost of services:
$0.00
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Company Response

Michael Devellano in Mississauga
Michael Devellano in Mississauga
1 review Mississauga, ON
0/10

Weed care

My story echoes the others on this board. They did an ok job on my lawn WHEN I OWNED THE HOUSE. They made it a point of continuing the next year to charge me for services on a house that I DO NOT own any longer. Completely dishonest negative option billing. I did not renew when they called me NUMEROUS times in the winter to renew-- and I told them when they called in the winter that I sold the house. I called to repeat that I do not own the house and they graciously said fine we'll cancel but then threatened to simply send me to collections if I did not pay for the service on a house I no longer own. Go elsewhere and be aware.

Approximate cost of services:
$118.00
2 of 3 people found this review helpful.
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Company Response

HomeOwner in Missisuaga
HomeOwner in Missisuaga
1 review Niagara Falls, ON
0/10

AVOID!... Have used many services but this is the ONLY BAD one.

We had weed issue in our lawn, so we called them for treatment. They said "We guarantee that the weed will be gone", but now the season is about to end the weed is actually ZERO improvement. I will say it has actually gone worse, because earlier I used to work on it myself, so they used to stay in control. But this time, they said they did treatment, but its hard to believe/ untruthfull.

I will never ever work with this company ever again.

I tried complaining, but the management (Family Business), is rude and not ready to listen. I wish I had read the reviews online before hand before giving this company my contract.

Approximate cost of services:
$250.00
2 of 3 people found this review helpful.
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Company Response

The results of weed control services may take more than one season to fully develop; we have only started to work on your lawn this year. I do apologize on behalf of the company however we have two Weed-A-Way Managers and we can assure you we do not respond in that manner. Weed-A-Way's family business has been servicing your neighbors for over 40 years. Customer service is our number one goal :)

Sincerely MANAGEMENT!

Legal Nut in Brampton
Legal Nut in Brampton
1 review BRAMPTON, ON
0/10

Lawn Care

I only wish I had read the reviews on this site prior to my call with Mr. X - the most unprofessional, confrontational, and rude staff member I have ever spoken to in my life. The reviews on this site are all consistent with their customer no service level. With my experience it goes a little further. To my surprise, this morning, I received an invoice requesting payment for lawn treatment. Apparently, back in November 2010, I had verbally agreed to continue service. Now, how someone can remember what they verbally agreed to nearly 6 months ago, I have no idea, but I am sure this is part of their unfair sales practices. Mr. X refused to listed to anything I had to say and threatened to sue me, yes sue me, not send me to collections, but right away take me to court!

Approximate cost of services:
$200.00
2 of 2 people found this review helpful.
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Company Response

I wanted to contact you personally and let you know I was disappointed to hear that we lost your business. We at Weed-A-Way take tremendous pride in providing the best service to our customers and apologize that we did not meet your expectations. Although we try to cover all the bases, we aren’t perfect. We obviously let you down, and apologize for any inconvenience we may have caused you. No one in the industry can match our dedication to providing you with a beautiful lawn and great service!

Thank you for the phone call and for the constructive criticism. We will use it to better our services for future clients. We want each person we do business with to walk away feeling satisfied, and that apparently didn’t happen in your case. We hope that you will come back to Weed-A-Way with a promise for 100% satisfaction. We at Weed-A-Way have made major improvements such as:

- We have improved our fertilizer formulas based on current local turf needs which will increase the health and color.
- We introduced exclusive new Fiesta Weed Control which provides even more effective weed control.
- On-going training for our Service Technician’s to keep them informed of current agronomic conditions and procedures to continually improve your lawns health and beauty
- -Customer Service Quality Assurance! To assure we are making progress in every department!
- New affordable prices for 2012

You can also contact me at your convenience if you wish to discuss this further. I do hope you accept our apology. At this time we would like to thank you for your support and look forward to working with you in the near future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Weed A Way Ltd.

Lawn Care Specialists who guarantee a healthy & green lawn
Weed-A-Way is one of Canada's largest independent, family-owned and operated green lawn care companies. For over 4 decades our professional lawn care and weed control services have served customers in Mississauga, Brampton, Oakville, Burlington, Milton, Georgetown, and Caledon.

Keeping a lawn vibrant, lush green, free of weeds, safe from insects and pests, is a shared responsibility between our professional staff and the home owner whose lawn we care for. A responsibility that we take very seriously and are deeply committed to.

Download our Lawn Care Tips to stay on top of lawn maintenance.

Now there’s a way to stop thinking "The grass is greener on the other side"! Weed-A-Way’s premium lawn care products and services will make your dream lawn a stunning reality. Here’s how:

*As industry leaders and certified IPM (Integrated Pest Management) specialists, our lawn care programs utilize the most advanced turf management practices and products.

*Our lawn amendment treatments as well as lawn care programs promote a vibrant landscape.

*Depending upon weather conditions, we use a combination of Liquid and Granular fertilizers. Of course, if you prefer Granular, just let us know.

*We guarantee results with our fertilizer and weed control programs. If after an application stubborn weed persists we'll come back and re-spray at no charge.

Our services consist of the following programs and additional services:

*Basic (Fertilizer & Weed Control) Lawn Care Program

*Intermediate Organic Lawn Care Program

*Advanced Lawn Care Program

*Weed Control: FIESTA: A highly-recommended timely weed control which is composed of iron and is odourless, Fiesta kills the weeds but does not harm the lawn. It is applied by our highly qualified technicians throughout your season long program. Weeds compete with grass and plants for nutrients, water and sunlight. Broadleaf weeds are usually the greatest threat. If not dealt with quickly, they can destroy all your hard work. Effective weed control solutions from Weed-A-Way lawn services will ensure a healthy and vibrant lawn. We have extensive experience in dealing with various types of weeds like dandelion, broadleaf plantain, etc., and know how to deal with each one.

*Core Aeration: The secret to a lush, green lawn is core aeration. Soil compacts over time and especially with traffic. Core aeration allows nutrients, water and oxygen to reach grass roots more easily. However, lawn aeration is more than just punching holes in the ground. You must have the proper equipment and be willing to set aside a couple of hours for aeration. It’s also important to know when your garden needs core aeration. Weed-A-Way’s lawn services take the trial and error out of grass treatments. We make sure that the grass is always green on your side of the fence.

*Grub Treatment: Typically, grubs attack grass roots. A damaged root system results in a poor quality lawn with dirty, yellowish brown patches. Timely grub treatment from Weed-A-Way will avoid the huge expense of replacing your lawn as well as eliminate the threat of skunks and raccoons that feed on them. By using natural grub treatments like nematodes (naturally occurring microscopic worms) to destroy them and alfalfa treatments to stimulate roots, increase growth and drought resistance, our efficient lawn services will ensure a strong and healthy turf.

*Crab Grass Control: Crabgrass forms thick clumps of light green leaves that are highly competitive with turf grasses. It turns brownish red in mid to late summer. Timely treatments are the most effective way to deal with crabgrass. Since this lawn problem germinates from seeds in spring it’s extremely important to apply the crabgrass control treatment before germination takes place.

*Lime Treatment: In order to have healthy soil that supports grass growth, it is important to maintain the appropriate pH (acidity) balance. Using lime treatment is often the best solution. Although some lawn experts recommend lime treatment before starting a lawn, applications on mature turf also have several benefits. However, in order for your lime treatment to be effective, you must have knowledge of your soil’s pH levels. Our experienced lawn services will analyze a soil sample before applying lime treatment to your grass. We make sure we get it done right.

*Surface Insect Control: Chinch bugs, sod webworms, cutworms and other surface insects usually strike in the summer. They are so small and usually buried in the lawn thatch; that’s why it so hard to spot them. Very often insect ridden grass looks dry and you might think it simply needs watering. Since your lawn is already stressed with the heat, drought-like conditions, weeds and traffic, the damage is greater. Weed-A-Way surface insect treatment means identifying your problems quickly and correctly, and then taking the appropriate control measures to eliminate the pests.

*Overseeding and Core Aeration: Core aeration makes your overseeding efforts worthwhile. By unplugging the soil in a methodical way, you can remove thatch and reduce soil compaction as well as increase success of weed, surface insect and lime treatments. But a significant benefit of core aeration with regard to overseeding is that it allows the nutrients to reach the seeds and roots faster. Our expert lawn services can handle your overseeding and core aeration requirements to ensure proper effectiveness.

CATEGORIES
Lawn Maintenance and Weed Control
WEBSITE
https://weedaway.com/
YEAR ESTABLISHED
1976
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Visa/Masercard, Online Banking
MEMBERSHIPS
BBB Acreditation
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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