Elite Appliance Service – Toronto

Appliance Repair
Toronto ON M6A 2X7
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Appliance Repair
Elite Appliance Service – Toronto
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88%

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Reviews for Elite Appliance Service – Toronto

Average customer rating:
9.2 10 (1474 reviews)

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Mac Skelton in Toronto
Mac Skelton in Toronto
1 review Toronto, ON
10/10

dishwasher repair

My dishwasher control panel stopped working. The tech from Home Stars knew what to look for and repaired the panel. This is the 2nd time I've used Elite and would call them again if needed.

work order 9405404621

Approximate cost of services:
$0.00
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Brian in Toronto
Brian in Toronto
1 review Toronto, ON
0/10

Terrible service for warranty repair

My new Samsung refrigerator started to leak from the ice maker. Samsung referred the warranty repair to Elite Service. After taking a day off work to wait for the technician, he came and said that he wouldn't even look at the refrigerator because the ice maker hadn't been defrosted. But nobody informed us when we arranged the call that we had to defrost the ice maker ahead of time. We called to reschedule a visit, and were disconnected twice without anybody calling us back. I called back a third time at 4:50 PM to get a message that the office was closed, even though the office didn't close until 5:00 PM. I called the next morning and was told that they couldn't schedule another technician after work for another 5 days. They said they would call on Monday to confirm the appointment, but by Tuesday, nobody called back to confirm anything. Terrible service on what was a top-of-the-line purchase.

Approximate cost of services:
$0.00
2 of 2 people found this review helpful.
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Company Response

Good Morning Brian, I am sorry to hear about the trouble you are experiencing, please email at service@eliteappliance.ca with your contact info so I can be of further assistance.

Nosky in Toronto
Nosky in Toronto
1 review Toronto, ON
10/10

2014 Samsung washer

My work order#4136834378. It is a Sam sung washer 2014 model, but it's brand new I bought it from the brick. I have very bad experience with this product. It gave me a hard time for a month to have all my dirty clothes piled up. One month! Only Elite Appliance tech save our headache. Andy ran back and forth to replace the part, and the machine blew up each time. Nowhere out of what I know receive the part in two working days, and come back to me try to fix it. I give Andy from Elite Appliance 10/10. I don't have to pay. It's under volunteer from Samsung Canada.

Approximate cost of services:
$600.00
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Company Response

Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.

Private User
Private User
Private User reviews Toronto, ON
10/10

Fix Dryer

It was those hot days, the dryer was not working, called Élite service, they arranged within 48 hours, Had my dryer fixed by Andy, a polite and knowledgable young general man, work order# 233307, excellent job, thanks Elite Service.

Approximate cost of services:
$200.00
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Company Response

Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.

judifrost in Toronto
judifrost in Toronto
1 review Toronto, ON
10/10

Oven igniter died

My frigidaire gas stove was not working phoned elite they came , very courteous and polite it was fixed promptly ! Very neat and tidy and gave me lots of info on appliances. I will definitely use them again! All in all a great experience !

Approximate cost of services:
$300.00
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Company Response

Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.

Private User
Private User
Private User reviews Toronto, ON
10/10

Fridge like new

Work order 232724. The water dispenser on my fridge wasn't working. The technician was really friendly and helpful considering I had a baby at home. He fixed the problem quickly and made sure he was careful of our hardwood floors when placing our fridge back. Very satisfied customer.

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.

Private User
Private User
Private User reviews Mississauga, ON
10/10

Fridge repair

Condensation water leaked into the crisper cabins in my fridge as drainage hole froze up by itself . The technician fixed the problem in a flash. So far I don't see the problem again. Happy with the work so far. Work order number 232500

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.

Don from Hamilton
Don from Hamilton
2 reviews Hamilton, ON
10/10

Refrigerator Repair

Recently I had the pleasure of having Elite Appliance do warranty work for me (work order 232627) on my new Samsung refrigerator. While not a functional repair (we love the frig), it was to replace the scratched doors. The technician was on time, courteous and had the job done quickly. I would highly recommend Elite for any repairs you need

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.

Private User
Private User
Private User reviews Toronto, ON
10/10

Excellent and Consistent Service 2 Times in a Row

I have had ELITE Appliance Parts and Service in my home on 2 separate occasions.
The first time, back in April of this year I had CHRIS, and the second time, on July 9th I had LARRY. My most recent order number was 231831.
On both occasions, the Technician dispatched to my home was EXCELLENT.
Each time I was notified with an ETA, and then a second notification when my Technician was just 10 minutes away.
Chris & Larry were professional, courteous and extremely efficient.
They removed their shoes at the door, got straight to work, brought the anticipated replacement parts with them (to avoid a second service call) and were finished in a timely fashion.
Both repairs were done properly and I have had no issues since Elite visited my home.
I highly recommend Elite Appliance Parts and Service.

Approximate cost of services:
$100.00
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Company Response

Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.

Peter in Toronto
Peter in Toronto
1 review Toronto, ON
10/10

Washer repeating it's cycle.

Had my washer repaired by +Elite Appliance Service​ the other day. The washer kept repeating it's cycle and when there technician came, he instantly knew what was wrong and didn't question about it and just ordered the parts for me and got it within the week and repaired it without any problems. Excellent service and got the job done. Work Order number 232287.

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to post a review of your experience with Elite Appliance Service! Our Customers are very important to us; our goal is to ensure we provide prompt and professional services to your complete satisfaction. The feedback you have provided means a great deal to us. Thank you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Elite Appliance Service – Toronto

Elite Appliance has been servicing home owners, appliance manufacturers and property management firms in Ontario for over 21 years. A combination of expertise, passion and a sense for great customer care has led the company to grow from its initial 2 employees to well over 50 while expanding from our original location in Toronto to a second location in Oakville, a third in Ottawa and now our fourth location in London Ontario. Elite Appliance has rapidly become the #1 appliance repair service in the Ontario, earning itself multiple awards for excellence in service from multiple appliance manufacturers.

All our Technicians are all Factory trained and certified by all major appliance manufacturers to perform warranty and COD repairs, when choosing an appliance servicer, protect your valuable appliances and ensure the company you hire is authorized and trained by the manufacturer of your appliance. Working closely with appliance manufacturers we have become the Largest independent Servicer in Ontario and the Choice of Consumers when it comes to Appliance Repair. We have quickly built an outstanding reputation for our professionalism and honesty. Our mandate has always been the same: to deliver ELITE services at competitive prices, promptly and to our customers complete satisfaction.

CATEGORIES
Appliance Repair
PRODUCTS
Washers and dryers Refrigerators and stoves Dishwashers Microwaves
SERVICES
Appliance repair Appliance parts department Appliance repair service area in the GTA
BRANDS
Electrolux Frigidaire GE LG Electronics Samsung VIking Whirlpool Maytag General Electric
WEBSITE
http://www.eliteappliance.ca/en-ca/
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
56
PAYMENT METHOD
Cash, Visa and MasterCard
LICENSES
ODP, G2
MEMBERSHIPS
TSSA, United Servicers Assciation
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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