Watermart

Dealing with WaterMart was a great experience. Everyone I dealt with at the company was very professional and friendly. Dave gave a great explanation of how the system would be integrated with our home. Ron did an awesome job with the installation and giving us a run through of our new softener and r/o system. Great experience and we have no hesitation on recommending them.

10/10 - Dave took the time to speak with me about pros/cons of different systems; Scott did a great job with the install. I wouldn't hesitate to refer to you (I already have!).

Scott is amazing! He is extremely professional, personable and did a terrific job. This attitude permeates the Watermart organization. They are great to deal with. Scott is the one we want to do our replacement filter next year. Thank you to Dave and team!

The presales support from Dave was exceptional, he responded in a timely manner and answered all my questions for a new water softener. I am recently separated and he was empathetic to my situation and went above and beyond in ensuring I had a solution that worked for me financially. Ron was the technician who handled the installation, he was friendly, efficient, and extremely helpful. He answered all my questions and just like Dave went above and beyond by helping remove the previous unit in place. Linda handled booking my appointment and was also very helpful, arranged to call when the technician was on route. She also did a follow up call to ensure installation went well and gave me the opportunity to ask any questions I may have. Overall experience was great!

There is nothing to improve! Would highly recommend WaterMart to friends and family.

We moved into a house which had an existing iron filter and water softener system that was not working. We had two different companies come look at it, both gave us sales pitches and recommended we reinstall both systems (without actually touching the systems, just looked at them). Ron came in and actually tinkered with it, figured out the problem and it was resolved in a couple weeks for a third of the cost. We also had him install a new reverse osmosis sytem. This is an honest company with honest employees that are really out to ensure their customers have safe water rather than just earning a buck. I will be sure to return the favour by recommending their services, starting here on Homestars.

The appointment was very pleasant. Just remind us that approximately every 3rd year (visit) we have to replace an additional filter and the visit will cost more.

If everyone is like Scott, there is nothing you can do to improve. He was great. A good experience with a very good service technician.

Dave is very knowledgable and gave me the best advice when choosing the best system for my needs.
The price is better than any other similar system that I checked out.
I am very pleased with the installation. Ron was very helpful in explaining how the system works. He did a professional job.
It would have been awesome if the first bag of salt was also included but the system didn't need it until a few days later.

Setting up the appointment was quick, easy and we found a mutually convenient date. Ron was great! My children enjoyed how friendly he was! He was social and taught my children about what he was doing.

I spoke to Dave with regards to a water purification system. With so much false information and gimmicks out there it was a relief to an honest opinion. Dave broke down all the pros/cons with regards to various options and took the time to answer all of my questions. The office staff is also very kind and professional! Linda not only provided me with a quote, but also follow up quotes when I made changes to the order.

Ron came by at the agreed time and installed the system while giving us some options for hardware finish. He took the time to answer the questions we had and most of all left the work area CLEAN! We were also pleasantly surprised when we found Ron had installed the unit out of the way for us without hesitation.

I am overall pleased with the service received from Dave and his team. Great work guys, and see you in a year for the yearly maintenance!

After nursing along our filter system it was time to change it out. I now have an up to date system that will last for years to come. The service tech always comes on time and after leaving you would wonder if he was there as it the area is left clean. Any of the spills that may happen changing out the filters are quickly cleaned up and kept to a minimum with his bucket system to catch the water that will drip out. If you ask a question the answer is there without being talked down. I have dealt with Watermart for many years and hope to for many more.