This company is wonderful, and the owner really cares. My husband I affectionately refer to him at "ratman," not the hero we want, but the hero we need. We moved into our new home and were shocked to discover rats in our crawlspace. Mike and his team came into our home and sealed up our patio (the entry point), and baited and trapped the rats inside our home. They came back twice to ensure all the rat were gone, and they did a throughout clean-up after. There was a misunderstanding about what their guarantee covers, since we needed multiple clean-ups, but Mike swiftly rectified the situation and offered to do a free ant service. You can trust Westside to handle any pests with tact, honestly, and professionalism. Thank you for caring.