Louis promptly came out for an estimate, was readily available in his showroom to help us with our choices and was always friendly and very helpful. I am so glad we took his advice and went for the black railings, they are absolutely stunning and we just love them! Everyone in the neighbourhood compliments them it has really increased the curb appeal of our home. We wanted a gate, something not all the companies I contacted for quotes were willing to do, so our dog can enjoy the porch. I was pleased to find that Julian balanced it so it is self closing and I no longer have to worry if Flynn sneaks out when someone opens the door because the gate is always closed! Julian did a very professional job with the installation and cleaned everything up beautifully when he was finished. He was very careful of my garden and did not damage a single flower. I could not be happier with the result and I highly recommend them to anyone who asks.