Ritz Furniture Planet Ltd

Furniture
Mississauga ON L4W 1E8
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Ritz Furniture Planet Ltd
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51%

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Reviews by rating (past 12 months)

Reviews for Ritz Furniture Planet Ltd

Average customer rating:
5.5 10 (39 reviews)

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Private User
Private User
Private User reviews Milton, ON
0/10

Utterly horrible people and store

Absolutely horrible furniture. Gave defective and broken parts and refused to give any service. They are pathetic people selling ridiculously poor furniture

Approximate cost of services:
$2,750.00
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Private User
Private User
Private User reviews Ottawa, ON
10/10

AMAZING QUALITY

10 months ago
Me and my husband recently made a purchase at Ritz and we bought a king bed set. We had a budget in mind and went up straight with the same to the salesperson. Karan and Monika helped us during the visit. Got the bed delivered the very next day. The guys who came to deliver were really humble and set up the bed without any hustle. The prices at the store are competitive and quality is great. Must visit the store for all your furniture needs..

Approximate cost of services:
$5,000.00
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Nivein in Ottawa
Nivein in Ottawa
1 review Ottawa, ON
4/10

Not professional & Bad customer service

When I purchased I was specified about delivery date before new year we received the order missing one item without previous notice when I called them the customer service Himeni hung up on me twice just because I asked to refund the price of the missing item !
I had to go to the store which is one hour away from my home to ask for a refund , the management deals with the customer in nonprofessional way!!

Approximate cost of services:
$7,400.00
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Private User
Private User
Private User reviews Brantford, ON
0/10

Extermely stressfull shopping expereience

Worst place and Worst customer service, I am not going to recommend this place to anyone, they should close down.

We got our furniture late after 2.5 month. Please do not shop here

Approximate cost of services:
$11,000.00
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JALDEEP
JALDEEP
1 review Markham, ON
0/10

Poor quality product and no warranty!

Poor quality products and no warranty! Need to open a case in consumer forum now. It’s been just few months and bunk bed center wood completely shreds up !

The upper part is shaking a lot and feels complete insecure for kids! Even no finishing of wood slats and drawers size etc

This is $500 product in just 8 months became piece of junk
They do not even considering manufactured defect warranty even though I was told at the time of purchase !

Oder# 03632

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
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NAdeem in Barrie
NAdeem in Barrie
1 review Barrie, ON
10/10

furniture

We purchased furniture from here. i observed very good service and in terms of price aswell. I referred my all friends to have a visit as they have a lot of variety in all form.

Approximate cost of services:
$4,500.00
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sally in Toronto
sally in Toronto
0 reviews Mississauga, ON
0/10

Product

First of all, if I could give a review of 0 I would. This is the worst furniture store I've ever dealt with. At first everything seemed great, the owner told us that they could give us a light grey sectional couch with the material of their display couch. Therefore, it was considered a custom couch. They told us the couch would come in 6 weeks. The couch came 2 weeks late in the wrong color ( greenish bluish grey). We called the store atleast 4 times and were told twice that they'd give us a call back. Finally, no one called back and when we called one last time before going in to the store, they tried to place the blame on us for not "liking" the color. Not only did the associated not take ownership for their mistakes but attempted to place the blame on us! They're rude and not worth your time. DO NOT BUY anything from this store.

Approximate cost of services:
$2,400.00
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Private User
Private User
Private User reviews Mississauga, ON
10/10

Superb Customer dealing

I am very delightful to share my views with you all about the service which i got from the RITZ Service. I am very pleased with the furniture in term of price and quality. They offered me the best price in which no other store is giving me the dinning table and bed set. The sales person are so helpful and i haven't seen such a politeness in term of customer service.
Thanks

Approximate cost of services:
$4,000.00
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Noa  from Whitchurch-stouffville
Noa from Whitchurch-stouffville
5 reviews Mississauga, ON
0/10

Horrible quality and customer service

would give it a zero if I could. We purchased a bedroom set. As soon as we got it delivered and we assembled it, we discovered that the headboard was defective and was moving front and back to the point where it could actually break off. We called immediately, took a video and reported the issue. We had to call at least 5 times until they sent someone to look at it. Two people showed up without masks or even a toolbox. They told us this is the way it is and best to put something in the back of the bed to support it. I think Ikea has better quality furniture for 1/4 of the price we paid. Save your money and spend it elsewhere where you would get better quality and definitely better customer service

Approximate cost of services:
$1,500.00
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0/10

Bedroom Set

Consumers Alert!
Horrible Horrible Experience.
Overall it was hell of a experience dealing with this company.
I paid advance of $500 and they promise me they will deliver the bedroom set in two weeks time, It took them 3 months to deliver the furniture.
DO NOT GIVE THEM ANY DEPOSIT.

3 months after receiving the bed, one of the railing which holds the mattress box broke.
I put a warranty claim and its been more than 6 months Ritz has not address my complain now the other side raining has come apart.
In short i paid $4000 to buy a crap quality Apparently Ashley furniture.
My Ikea Bed is a lot sturdier than their Ritz best furniture.

THEY DO NOT STAND BEHIND THEIR PRODUCT WARRANTY.
SEE PICTURES !

Approximate cost of services:
$4,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ritz Furniture Planet Ltd

Welcome to Ritz Furniture Planet Ltd. one of the best furniture stores in Mississauga, Brampton, Toronto and Scarborough area all have the latest furniture styles, colours, fabrics and materials. We carries huge selection of high quality of sofas, sectionals, bedroom furniture, living room furniture and other modern furniture. Visit our ...
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