Elite Appliance Service – Hamilton

Appliance Repair
Oakville ON L6L 6M4
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Appliance Repair
Elite Appliance Service – Hamilton
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96%

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Reviews for Elite Appliance Service – Hamilton

Average customer rating:
9.8 10 (421 reviews)

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Matt in Hamilton
Matt in Hamilton
1 review Hamilton, ON
10/10

Microwave Repair

10/10-stars. Work Order #: 529724. My experience with Elite Appliance has been fantastic. I had a 4-yr old LG Over-The-Range microwave, purchased from Costco in late-2019 with a 5-yr extended warranty, which stopped working in late November, by no longer heating anything. After calling the extended warranty insurance company and logging my issue, my service was referred to Elite Appliance for the repair. I was contacted by Elite Appliance less than 24-hrs later, and a service was scheduled for the following day. The technician, Wes, arrived a few minutes early for the service appointment, which was very much appreciated. Wes was very polite and obviously well experienced, as he was efficiently able to diagnose the issue very quickly: a faulty magnetron. He explained the following process very well: that he would write up the recommended repair, submit to the warranty insurance company for approval, once approved the replacement part would be ordered, and once the part was received (which would take approximately 1-wk) another service appointment would be scheduled. Wes also advised that he would recommend that a second technician was required for the repair, to assist uninstalling and dismounting the microwave. I was contacted 1-wk later to schedule the repair, which I was able to book around my availability. Disappointingly, the warranty insurance company denied the request for a second technician, and I had to dismount the microwave myself to have it serviceable prior to the technician's arrival. I was fortunate to have Wes as the returning technician to complete the repair. He was once again very polite and demonstrated his skills by completing the repair quickly, including testing the microwave's heating functionality, successfully. All in all, a great experience with Elite Appliance. Thank you.

Approximate cost of services:
$300.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided. Your responses are vital in helping Elite Appliance to provide an experience that meets the highest standards of excellence.

Susan Sintichakis - decorating services
Susan Sintichakis - decorating services
2 reviews Burlington, ON
10/10

Frigidaire Range Repair

Prompt, organized, efficient professional service by Dave. How refreshing to receive true good customer service. My under warranty service was minor, but it was taken care of with such care. One knob on my new 6 burner range was crooked from day 1 and it was taken care of with expertise.

Approximate cost of services:
$0.00
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Company Response

Thank you for taking the time to post your experience with us, we appreciate it.

Laundry appliances
Laundry appliances
1 review Burlington, ON
10/10

Front loader Samsung laundry unit

TICKET No- 4174144797. From the moment service call was created appointment was text to me with a minimum of two days notice. Technician arrived on agreed time and I received a text 10 minutes prior to arrival. Very knowledgeable of the appliance with clarity of repair required. May I add he was polite and professional. Thank you Elite Appliance Service

Approximate cost of services:
$200.00
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Company Response

That is great to hear we're happy that we were able to get your appliance up an running for you as quickly as possible. Thank you for choosing Elite Appliance Service.

June Duque
June Duque
0 reviews Brampton, ON
10/10

Dryer Back Panel Repair

Work order number 530884

Did a great job on the repair!

First, Technician is on time. Yes I look into the small details. Respectful, quick and straight to the point. Asked me what's the problem and went head on to my dryer. I did help dismantling some major parts as it was a lot of work. He knew what to do and finally fixed the dryer silver panel issue.

They do have sms reminders before the technician arrives which helps you plan things ahead. I like that feature.

Very satisfied with their service. Guaranteed recommendation from me.

Respectfully,

June

Approximate cost of services:
$10.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided. Your responses are vital in helping Elite Appliance to provide an experience that meets the highest standards of excellence.

Private User
Private User
1 review Hamilton, ON
10/10

Fridge & Dishwasher repairs

Warranty repair of 2 new appliances. Elite Appliance technicians provided very pleasant, efficient & proficient service. Ref 529972

Approximate cost of services:
$1.00
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Company Response

That is great to hear we're happy that we were able to get your appliance up an running for you as quickly as possible. Thank you for choosing Elite Appliance Service.

Helena in Burlington
Helena in Burlington
0 reviews Hamilton, ON
10/10

Appliance Repair

Wes from Elite Appliance Service came to repair my dishwasher. Within an hour my dishwasher was fixed! Wes was very polite and professional. Thank you!
WH-LG-529916

Approximate cost of services:
$300.00
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Company Response

Thank you for taking the time to write to us with your feedback. We truly value the information you have provided.

Sherry
Sherry
1 review Milton, ON
10/10

courteous, friendly and efficient

work order 530067
My new range had an annoying buzzing sound coming from the back of the unit.
The technician diagnosed the problem quickly and ordered the new part - motor.
It only took one day, instead of 2-5 to receive the part and it was installed the next. Now it runs quietly as normal.
Thank you for the fast and excellent 00service!

Approximate cost of services:
$1.00
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Company Response

Thank you for taking the time to post your experience with us, we appreciate it.

Donna
Donna
3 reviews Burlington, ON
10/10

Appliance repair

Excellent customer service for an IKEA dishwasher under warranty. Andy at Elite was efficient and knowledgeable.

Approximate cost of services:
$200.00
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Company Response

Thank you for sharing your experience with us. We're always so happy to hear back from our customers, your feedback is very valuable. Thank you for choosing Elite Appliance Service.

Terry
Terry
2 reviews Oakville, ON
10/10

Samsung Fridge repair

Prompt service, our knowledgeable, polite tech got the job done quickly! Our fridge is providing ice again.

Approximate cost of services:
$50.00
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Company Response

Thank you for taking the time to post your experience with us, we appreciate it.

Private User
Private User
Private User reviews Hamilton, ON
10/10

Fridge fixed

Andy came twice and fixed my issue , very knowledgeable. Was quick and efficient very professional

Approximate cost of services:
$100.00
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Company Response

Thank you for taking the time to post your experience with us, we appreciate it.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Elite Appliance Service – Hamilton

Elite Appliance has been servicing home owners, appliance manufacturers and property management firms in Ontario for over 21 years. A combination of expertise, passion and a sense for great customer care has led the company to grow from its initial 2 employees to well over 50 while expanding from our original location in Toronto to a second location in Oakville, a third in Ottawa and now our fourth location in London Ontario. Elite Appliance has rapidly become the #1 appliance repair service in the Ontario, earning itself multiple awards for excellence in service from multiple appliance manufacturers.

All our Technicians are all Factory trained and certified by all major appliance manufacturers to perform warranty and COD repairs, when choosing an appliance servicer, protect your valuable appliances and ensure the company you hire is authorized and trained by the manufacturer of your appliance. Working closely with appliance manufacturers we have become the Largest independent Servicer in Ontario and the Choice of Consumers when it comes to Appliance Repair. We have quickly built an outstanding reputation for our professionalism and honesty. Our mandate has always been the same: to deliver ELITE services at competitive prices, promptly and to our customers complete satisfaction.

CATEGORIES
Appliance Repair
PRODUCTS
Washers and dryers Refrigerators and stoves Dishwashers Microwaves
SERVICES
Appliance repair Appliance parts department Appliance repair service area in the GTA
BRANDS
Electrolux Frigidaire GE LG Electronics Samsung VIking Whirlpool Maytag General Electric
WEBSITE
http://eliteappliance.ca
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
42
PAYMENT METHOD
Cash, Visa and MasterCard
LICENSES
ODP, G2
MEMBERSHIPS
TSSA, United Servicers Assciation
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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