Maid In Luxury

House & Apartment Cleaning
Oakville ON L6H 6A5
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Reviews for Maid In Luxury

Average customer rating:
9.4 10 (10 reviews)

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Private User
Private User
Private User reviews Georgetown, ON
10/10

Move in Cleaning of Everything top to bottom

Maid in Luxury is an amazing service. Their team were cleaning for 9 hours in our 3 story home for our move in. They made it sparkle ! The home needed a good deep cleaning and all nooks and crannies were cleaned. Fridge and stove pulled out and cleaned behind. This is a wonderful company and you'll not be disappointed. Highly recommend!!

Darlene

Approximate cost of services:
$1,500.00
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Company Response

Darlene,

Thank you so much for this wonderful review! It gave us joy to help provide a warm, comfortable and clean home for the move in.

Congratulations and all the best.

Monique

Private User
Private User
0 reviews Mississauga, ON
10/10

Timely and efficient service

Maid in Luxury answered an emergency house call with specific needs of having a couch and refrigerator cleaned in addition to a home deep cleaning before a baby arrival. They did a great job. Was effective and efficient and the timely response made all the difference. Will definitely be using this service again.

Approximate cost of services:
$500.00
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Company Response

We were so happy and honored to get your home ready for the newest addition to your beautiful family. We look forward to providing equally effective and efficient service in the future.

Private User
Private User
Private User reviews Brampton, ON
10/10

5000 sq. Ft weekly

Maid in Luxury the best in the GTA!!! Yup, I said it! THE BEST!!! From the pleasant and warm conversation I had with them prior to getting my place cleaned I knew I made the right decision. I was greeted with nothing but smiles. Not only do they have great customer service, the cleaning service was astounding. Maid in Luxury is definitely detailed oriented, making sure every area of your space is sparkling clean. I feel like my place is literally sparkling sometimes when they leave. I also feel for the work that they do the price is great. I highly recommend Maid in Luxury to take care of your cleaning needs. Trust me you wont regret it. Follow them on Instagram the pictures speaks for itself @maid.in.luxury

Approximate cost of services:
$400.00
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Company Response

First of all thank you for such an amazing review! Wow! You are one of our dearest clients and we are delighted to take care of your spectacular home. Cheers to a long lasting relationship.

Private User
Private User
1 review Old Toronto, ON
10/10

Amazing service

Always an amazing experience! Friendly staff! Proud repeat customer!
Monthly service always on schedule, great reminders prior to scheduled booking.

Approximate cost of services:
$130.00
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Company Response

We are proud to provide you with amazing, friendly and consistent service. We value you!

Thank you

Private User
Private User
0 reviews Oakville, ON
10/10

Cleaning Service

I am a big fan of our regularly scheduled cleanings with Maid in Luxury. They are personnel, professional, friendly, flexible and care about their clients. The team does a good job over the whole house and I particularly appreciate the little extra things and pays great attention to detail. The quality of cleaning is excellent and they are very dependable, I also feel very confident that my home is secure during their visits. Morning appointments are very important to me and they always keep that time frame. Since covid I've hired a few cleaners but I would have to say by far Maid in Luxury is one of the best. The products used are not toxic or damaging as most store bought are. I recommend Maid in Luxury to friends and acquaintances all the time because I know they will be as happy with their wonderful staff and products as I have been. Do yourself a favor, hire Maid in Luxury and you will love them as much as we do!

Approximate cost of services:
$250.00
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Company Response

YAH!

Thank you for your continued support and referrals.

We love you too!

Maid In Luxury

Private User
Private User
Private User reviews Burlington, ON
10/10

Weekly Cleaning Service

Honestly, since Ive booked with Maid In Luxury cleaning, my life has been so much easier ! They always take their time to do a detailed job and leave my house feeling fresh, open and new. I have two toddlers and a new born so I need regular cleaning, they even sanitize my children's toys with kid friendly products. There is nothing better than trusting a cleaning service in your home even if you arent home.

Approximate cost of services:
$170.00
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Company Response

Your life becoming easier, your children being safe and your home being secure is extremely important to us.

Thank you for your words. Reviews like this is why we do what we do.

Private User
Private User
Private User reviews Brampton, ON
10/10

Weekly Service

Incredible!!!

Okay, so about 3 months ago I was frustrated with doing absolutely everything plus cleaning my home. I have a fairly big home, 4000sqft and I was just done with trying to do it all. I want a clean home but the time and energy just wasn't there. I asked around and one of my neighbours recommended Maid In Luxury.

I called and spoke with Monique who is polite and professional over the phone. I immediately felt comfortable. I was sent an estimate with their terms. At first I thought it was a bit pricey but I gave it a shot and I'm SO happy I did. Their work is the best I've ever seen and it is absolutely worth it. They go above and beyond every single time. I don't have to do anything apart from loading the dishwasher and sweeping up crumbs made by my 5 year old. They take care of it all.

Thank you to the staff of maid In Luxury, now my husband and I don't fight...as often hahaha

Approximate cost of services:
$250.00
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Company Response

This warms our heart. We are constantly thinking of ways to make our client's lives less stressful and more LUXURIOUS and it seems we are doing just that. Thank you for your kind words and your continued support.

Private User
Private User
Private User reviews Hamilton, ON
4/10

One-time home cleaning

Maid in Luxury cleaned two of the three stories of our home (their original estimate was for the whole house) and did a great job in the areas they were able to clean! Wherever the cleaning team cleaned, they did a very thorough and excellent job.

However, the cleaning took longer and cost a lot more than originally estimated. Maid in Luxury bill by the hour per cleaner and not a fixed fee, unlike other cleaners weve hired before. The additional time cost a lot more than what we expected, even after our on site discussion with the cleaners, who had run through the original time estimate and asked whether to keep cleaning or stop. At that point, half the house had been cleaned and we asked them not to clean the basement to save on costs. In the end, the total price was nearly twice the original estimate for 2/3 of the home and Im afraid well be going with someone else for future cleanings. Had we known that the final price was going to be nearly double the original estimate and would not include the whole house, we would not have hired Maid in Luxury to begin with.

I wish them all the best. Their results are excellent, but very expensive and almost twice the originally estimated price.

Approximate cost of services:
$512.00
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Company Response

Hi Sebastien,

I really appreciate your feedback, thank you. 

When we provided the quote over the phone we provided that quote for an average home your size. When we arrived we realized that your home required more TLC than typical, which is completely okay for us! It's really hard to judge the intensity of the work until we start moving things around. I wanted to see how much we could pull through within the estimated hours, prioritizing the major pain points for most clients: Washrooms, Kitchen, Floors and Bedrooms

I checked in with you approaching the estimated time, to see if continuing was okay with you, considering and respecting your budgeting. I estimated an additional hour (2 cleaners) and advised we would provide 30min complimentary. 

I have sent videos to provide context to why it took us the time it did showing areas that haven't been touched in months, if not years. In the future when booking cleaning services, please be as honest and transparent as possible so the cleaners can provide an accurate quote and can book the required time to do our very best work (as outlined in our Terms of Service Agreement). I also suggest getting more frequent cleaning instead of waiting to do one major clean.

You're correct! We did surpass the hour by 30 min (2 cleaners) and will honour that price! We have offered to either reimburse the additional time, complete the lower level at no additional cost or provide a complimentary stove and oven clean ($100 value) this Thursday, if you're available or another time that works for us both; however, you have refused all 3 options. Nonetheless, this offer still remains valid until December 31, 2023.

Please let us know if you reconsider. Your satisfaction is our priority. 

P.S. Thank you for acknowledging that the areas we did clean were "excellent". The quality of our work is paramount!

ELE CUSTOM
ELE CUSTOM
1 review North York, ON
10/10

MAID IN LUXURY & ELE CUSTOM: Collaboration Extraordinaire

It was an absolute pleasure working with Kavyne and Monique from Maid In Luxury, and helping them provide their client with an array of exceptional pieces of bespoke furniture that individually and as a collective spoke to their client saying, "This is Unquestionably, You!"

They were acutely knowledgeable about custom upholstery, our plethora of options, manufacturing and textiles. We met with their client and themselves in our Showroom here in Toronto. They were punctual, pleasant and communicative. Able to convey the wants and desires of their client which made supporting them in the quest to achieve their client's luxurious expectations surprisingly easy and an absolute dream!

The pieces, the colour scheme and their respective accents came out brilliantly. Guaranteed to both anchor and make a statement in the luxurious space they were destined for. We look forward to collaborating with them again in the future, and definitely agree with and echo their sentiment--A Luxurious Space Starts Here!

Approximate cost of services:
$28,000.00
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Company Response

ELE CUSTOM it was such a great experience working with you to give our client the very best for their home decor. Your pieces are exactly the type of high end quality our clients look for and what we, as a decor company stand for. We will be working again very soon!

Private User
Private User
0 reviews Hamilton, ON

First Review

10/10

Wonderful staff and excellent results

Hired them to clean my Italian mothers place. She was very complimentary of their service and they even provided a seniors discount.

Approximate cost of services:
$200.00
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Company Response

We are thrilled your mother liked the service!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Maid In Luxury

Crafted for opulence, the Maid In Luxury essence stems from an ambition to curate unparalleled luxurious environments.

Envision a realm where butler and premier maid services attend to every facet of your domicile, from the top down: pristine window panes to unblemished upholstery, and immaculate appliances and floors.

When we show up we bring PEACE to your doorstep:

Punctuality
Excellence in Workmanship
Attention to detail
Courteous with Clientele
Expedience in Service

Our dedication to these finer details distinguishes us, upheld by our commitment to honesty, dependability, and timeliness. Our service excellence resonates in client testimonials, lauding our professional conduct, swift communication, and exceptional cleaning prowess. We invest in the finest talent, training them to deliver nothing but the best to our clientele.

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.