Reviews

10/10

This was our third project with Straight Up Masonry. They previously rebuilt our chimney and front porch pillars with excellent results in both cases. I've just had them back this week for some work to my brick foundation wall. I needed four rough openings cut into the brick foundation wall for new basement windows, steel lintels installed, and two old openings bricked up. Their workmanship is always top-notch, their crew very skilled, polite, and respectful, this most recent project no exception! They reused bricks from cutting the new openings to fill in the old openings for a closer match and you can't even tell where the old windows used to be! It all matches perfectly, toothed in nicely as if my 100-year-old brick foundation wall had always been that way! Great communication from Tony and Crystal, extremely responsive to emails and texts, great workmanship, fair price, crew is always extremely punctual, arriving at 7:30 am on the dot to start work, friendly and respectful of my property and that of my neighbours. I'm running out of masonry projects that need doing, but if I think of any more, I would call Straight Up Masonry for a fourth time!

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Company Response

Thanks Jor for the fantastic review.
Hope the rest of the basement renovation goes smoothly.
Tony and Crystal.

Straight Up Masonry Ltd.
https://www.straightupmasonry.com/
416-884-5666

10/10

We're very happy to have found Blair! We needed someone to completely rebuild and enclose our old front front porch and Blair has done just that, exceedeing all of our expectations! We definitely echo the sentiments of past reviewers about how Blair is an expert craftsman that does beautiful work, is extremely punctual, trustworthy, reliable, amiable and easy to collaborate with! He took our architect's drawings along with our input and his own expert input and made our front addition come to life! His crew and occasional subcontractors, like electricians, were also terrific. From structural work and framing, doors and windows, drywall, siding, electrical, tile, custom-built stairs and railings, and finish carpentry, Blair handled it all giving us a new addition to our house that is as beautiful as it is functional while passing all mandated city inspections with zero issues. From the very beginning, Blair’s attention to detail is obvious beginning with his 4 page typed quote listing every detail of the work he would do, materials he would use, along with any caveats for unknowns and a very fair price. He did everything he said he would do and then some, exactly on time and on budget to the penny. Any extra details that came up later that weren't part of our original agreement or were changes I wanted to make were discussed before any work went ahead and charged at a very reasonable price, or in some cases no extra charge if the cost of material and labour were in line with the original plan. Zero headaches, zero surprises, excellent workmanship and lots of compliments on my new enclosed porch. Exactly what you want when undergoing an addition project. I would hire Blair again in a heartbeat for future projects!

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10/10

Very happy with Cozy Comfort! Brian and his team were excellent. Brian came out and gave me a fair quote. I wasn't able to do the work right away as I had to wait for architect's drawings and permits related to some other renovations. Brian came back a year and a half later and honoured the original quote with only a very nominal increase for one part that had recently become more expensive. Sam, Farshid and their crew worked around my renovation schedule. They came and temporarily disconnected my water tank and removed the old furnace to make room for structural work that had to be done. When the renovations were complete a week later, they came back the next day to re-locate and install my water tank, install a new efficient furnace in its new location along with new venting, duct work, power supply, air coil, humidifier, as well as copper piping and a power line to the outside for possible future installation of an air conditioner, and relocated about 10 feet of gas line from the basement ceiling to the exterior of the house to free up ceiling space. The furnace and water tank are now very neatly installed in a far corner of the basement, all pipes, vents and ducts very cleanly tucked away or relocated to allow for maximum headroom on the ceiling while ensuring my planned future utility room cab be as small as possible. A big improvement over the previous setup where the water tank, aging furnace, and duct work were in the middle of the basement taking up valuable ceiling and living space. Brian also arranged for an associate who came to perform an energy audit and fill in all the necessary paper work for me to receive the maximum available rebates. I recently received a $250 manufacturer rebate, as well as a $250 government rebate in the mail that Cozy Comfort applied for on my behalf, in addition to the rebates that will come after my final energy audit. Great workmanship, customer service, and very responsive to questions and requests by text and cell, so would not hesitate to hire Brian and his Cozy Comfort team again in the future!

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Company Response

Thank you for your excellent review and high rating. It was our pleasure to do business with you and we are so happy that you like the work we have done. we more than understand here at Cozy Comfort Plus that sometimes things don't go as expected and there can be unforeseen delays with Installations. We always do our best to work around our customers schedule and always make sure that the customer gets exactly what they want for their home. It is our pleasure to welcome you to the Cozy Comfort VIP Club. Have yourself a cozy comfortable day.
Yours Truly,
Brian Kar
President

10/10

Carl arranged for Boris to come in and move some water lines for me on very short notice to accommodate the moving of my water tank and furnace that would happen two days later. I spoke to Carl and he arranged for Boris to come in that same day for a quote. He arrived exactly when he said he would later that evening and gave me a fair price. Boris came the next day and rotated the water meter 90 degrees away from the wall to give me more room for framing, moved the main hot and cold lines to give me more room for new duct work, created new hookups for the new locations of my washing machine, furnace humidifier, and water tank. While Boris was here, I happened to notice my roughed-in basement shower drain that was installed by another company was a bit too close to the wall for me to be able to frame and insulate properly. Boris offered to dig it up and reconnect some ABS elbows for a very nominal fee to gain me a few needed inches of clearance to the wall before a new concrete slab was to be poured. A less honest plumber might have charged me an arm and a leg realizing I had no choice but to move the drain. Very happy with the professionalism, responsiveness (both answered questions quickly by phone, text, and email), skill and honesty of Carl and Boris and would not hesitate to hire Canada Waterproofers again - in fact I'll be having them back in the very near future for some structural work in the basement! Edit: I wanted to give Canada Waterproofers another 10/10 review as they've just completed a second job for me in as many months, but unfortunately I'm only able to review them once every six months. If I could, I'd give them 10/10 again. I've just had Canada Waterproofers back; previously they did a great job on relocating my plumbing, this time they did an equally great job on some structural work for me! They broke up the old concrete slab in my basement, removed several inches of old concrete and clay soil, filled it back in with several inches of gravel and high quality concrete. In addition, they removed my old sagging support beams, replacing them with steel posts and beams and new footings as per my engineer's drawings. Carl and his entire team were great! They show up on time, do what they say they will do, and communicate well at every step along the way. Carl especially answers all questions promptly by text and email, even outside of the work day! When there are setbacks due to weather or the City inspector not showing up when expected, Carl is the first to call me right away and let me know what's going on. It was a worry-free experience with the end result being a job very well-done! They even took the initiative to relocate the pipes to my existing sump pump, moving them underground before pouring the new slab which gained me back couple square feet of floor space! I wouldn't hesitate to hire Canada Waterproofers again. Thanks Carl and team!

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Company Response

Thank you so much for sharing your experience with our future clients, we really appreciate your support and thank you for being such a great customer.
We look forward to working with you in the future.
Best regards
Canada Waterproofers team

10/10

I recommend JK Engineering. I needed drawings for a front addition, replacement of a central support beam, and new windows. Justin and Abu prepared the drawings and took care of submitting them to the city for my permits. High quality work done on time and on budget! They were also very accommodating making multiple changes after the fact that were either requested by me, or required by the city. Thanks JK Engineering!

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10/10

Needed a residential property survey for building permits. Genesis responded to my request for a quote right away. Their quote was fair, and the work done well and on time. Amar and Malcolm were both extremely polite and professional, walked me through their work at each stage, answered all of my questions, responded very promptly to emails, and asked all the important questions when needed instead of making assumptions ensuring the job was done right. I would not hesitate to hire them again!

1 of 1 people found this review helpful.
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Company Response

Thank you so much! It was our pleasure to complete the work for you.

10/10

This was our second time hiring Straight Up and it won't be our last. Tony, Crystal, and their guys are all excellent. We're very happy with the high quality of work, fair price, and level of service! Edit: adding this over a year later. I just tore down my old front porch exposing the lower inside corners of the pillars that had some messy mortar joints that were impossible to reach when being built. I asked Tony to come back and clean up the joints now that they are reachable before having my new porch built. Tony sent a crew the very next day to grind out the messy joints and fill them back in cleanly. It looks great and Tony dropped by himself while his guys were working to make sure it was done right. Straight Up Masonry does quality work and stands behind it with zero drama - hence their name!

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Company Response

Thank you, Jordan.
We appreciate you trusting your home to us.
Can't wait to see phase 2 of this project completed :)

All the best,
Crystal, Tony and the Straight Up Masonry Team

10/10

I had high expectations when I called Dmitry based on his strong HomeStars reviews, all of which he greatly surpassed! I'm very happy I called AtoZ and you will be too. Dmitiry and his crew excavated and repalced the old cast iron stack that was buried deep in a tight corner of the crawl space. They replaced the clay drain pipes and roughed in a basement bathroom, kitchen, laundry tub, and 2 floor drains. Installing a backwater valve inside would have interfered with a planned bathtub, so they installed it outside with access ports. He also replaced our half of the lead water service pipes and moved my water meter to a more convenient location. The experience was great from the first phone call. Dmitry sets up a time to come survey the situation. He arrives exactly when he says he will, if not a bit earlier, and quickly understands what has to be done. That's followed by a very detailed, itemized written quote soon after with a very fair price that didn't change after the work was done - zero surprises. Dmitry and team handled all the paper work for city subsidies, permits, and inspections, and was always very patient explaining the work they were doing and answering any questions. The whole team is always on time or early, lays down mats and tarps to protect your floors and walkways, boards to protect your plants and bushes, and cleans up thoroughly. Except for the new drains and access ports sticking out of the ground, you wouldn't even know they were here when the job was complete. Dmitry will be they only plumber I call going foward.

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Company Response

Dear Jor,
Thank you for the writing and the delivery of such a great review.
My team and I very appreciate the Homestar review and enjoy reading the customers thoughts on the end product, to say the least, we were very happy with yours!
Our goal as a company is to ensure that the job is finished in the most efficient and tidiest way, striving to leave the home mess free.
We were happy to take care of the paperwork for you, as it would take us less time and effort than it would be to an inexperienced homeowner.
Thank you for choosing our company for your plumbing needs, and for writing the review!
We look forward hear from you again to fulfilling any of your new plumbing needs if any arise! Best Regards,
Master Plumber
Dmitry

10/10

I waited a few months to write my review because I wanted to see how the roof fared through the winter. No issues with rain or snow. Just make sure you get enough snow guards. It's a good product which sells itself so the sales pitch is no-pressure and informative. If you're worried about noise from rain, don't be. We noticed no difference from asphalt. The staff were all exceptional: very professional, responsive to inquiries (even replying to emails after hours), and very quick to resolve issues (of which there was only a minor one that they corrected immediately). Great company with folks that work in good faith to sell, install, and service a solid product that they believe in. It was only a little bit more expensive than asphalt. All my neighbour's are on their second and third roofs now; while previous owners replaced my roof at least twice in 15 years, this one is my first and last. Highly recommended!

2 of 2 people found this review helpful.
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Company Response

Thank you for taking the time to write this review. We really appreciate your feedback!

10/10

Excellent experience all around! Extremely satisfied. Very deserving of all the 10/10 reviews they've received. Would repeat everything that's already been said: great communication, punctual, everyone was very courteous and professoinal, trustworthy, competitive pricing compared to 6 other quotes I received, not to mention the work itself looks fantastic! Already decided to have them back next year for more work.

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10/10

I asked Oscar for an estimate to repair my rice cooker. He came and picked it up, and called a day later with his estimate exactly when he said he would call. His fee was extremely fair, and he was very honest and up front about the issues with my cooker. Door-to-door service is nice and no extra charge. Refreshing to meet such an honest and fair businessman. All of his 10/10 ratings are well-deserved.

1 of 1 people found this review helpful.
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