DON'T TRUST THIS PLACE
First off, I am a 70-year-old senior, a perfect target for these types. Everything worked other than drum turning and with a simple belt change, I have fixed them myself in the past when I was younger and more agile. So the tech shows up to fix my dryer, with the line you don't have to pay the $90 service call fee that you already agreed to, just to get me in your door, and instead pay me 3 TIMES that amount for the labour that he claimed was required to install a $170 Dryer Repair Kit. $170 Dryer Repair Kit? What even is that? It could be anything. Or nothing at all. I thought the price for I don't know what it was outlandish. The tech sheepishly agreed with me and his responsibility deflection response was regrettably that's just what the company they get their parts from charge. BUT as luck would have it, I have one that fits the year, model and make of your dryer in the trunk of my car!! Imagine that!!. I saw nothing exchanged. It didn't fix anything if it really was something anyway so the $299.60 including tax labour cost to install was wasted too. All in with tax, the bill came to half the original price I paid for the dryer when I bought it new. Over $500 wasted. Insanely too much money for a simple repair I know, but acceptable if the dryer works if I cant afford a new one on my government Old Age pension. But it didn't work. He performed that worthless work on May 29th in a little over an hour. I paid more to him for hours labour than I pay my lawyers for an hours work. At least they do their job. The dryer never worked again after he left, so another service call was booked a few days after the original repair date on June 2nd. Why they were all insistent they were doing me a huge favour not to charge me again for the second trip is beyond me. The guy did get the drum to turn but 9 days later it is not working again. Though the tech never said a word to either my wife or myself about it, he secretly wrote a quote for a new motor for approximately $550 with HST on a piece of paper he left behind to prove he was here. Now I would be spending more than I did for the dryer when I bought it brand new. PLUS at least another $300 for labour. And no guarantee it will even work. How is it this company has not been criminally charged? I usually do a little research first before hiring anyone to do anything but I was so rushed at the time I didn't do that. Companies like this are the reason I do research so as not to be taken advantage of. Now looking, I see everything negative on 6 different reputable review sites, social media sites including a negative BBB report with an ALERT not to do business with them as well as a CTV segment featuring multiple victims and their stories.