Backyard Getaways Inc reviews (127)

Thank you for a job well done! It is so nice to know that in this day and age there is still a company not only with great work ethics but a company you can have trust in. Starting with Aldo the great artist who's canvas is the earth, to Reg who keeps you well informed and everything running smoothly and lets not forget all the great workman in between. We are enjoying our beautiful pool with our family and friends, and it has brought us great comfort and joy. So once again thank you for a stress free job well done...I will whole heartily recommend your company to anyone interested in owning a pool.

Overall, we found our experience with Backyard Getaways and with everyone on staff to be excellent. From the initial visit to the quote of the pool, every step along the way and right up to the finishing touches, the customer service was awesome. We are thrilled with the finished product and Backyard Getaways did everything they said they would do. In particular, I found the customer service from Backyard Getaways to be excellent and very much appreciated. Backyard Getaways was recommended to us by a neighbor that was extremely happy with her results and we will be recommending your company to anyone that we know that is interested in installing a pool.

I just wanted to thank you for the wonderful work you did around our house. We are pleased with the way the pool, decking, cabana and driveway have turned out, and are looking forward to many years of enjoyment. Your crew was extremely courteous and professional. They explained the process step by step and were more than willing to answer any questions we had. It was a pleasure doing business with you and we look forward to a continuing association.

John, it was a pleasure to deal with yourself and your employees in the company. From start to finish the project was painless and the results are overwhelming and quite enjoyable to my family. It was hard to believe that in two and one half weeks we came from a huge hole in the ground to a blue lined wonder! Special notes of congratulations out to "Reg" and his hard working crew members, which make your company so outstanding. I would not hesitate to recommend your company to friends and neighbors.

Words can not describe the total satisfaction and excitement that we feel. From day one until completion, you made putting in a pool and the entire process easy and enjoyable. Your attention to detail on customer satisfaction is first class. Not only did you build us a quality pool, you ensured that we understood the process and made recommendation along the way-this put us at ease through out the entire process. If any potential pool owners are interested in getting a pool, they should look no further than your company. You are a first class organization that "over delivers on customers expectations". Thanks for making my family extremely happy! Your company truly builds "vacations that last a life-time"!!

We really enjoyed the whole experience. You were very punctual and friendly and tidy. You were always ready to answer any questions. We raved to all our friends about your work. We had no complaints! If we were to move we would definitely call you again to install a pool for us. Do you drive to Mildmay?

Backyard Getaways Inc respected and followed their time lines with everything. I have no complaints. We were very pleased and have already recommended you to others looking for a pool.

How John presented the company, that's what sold me. It was fantastic work in every aspect. From John selling the product to Aldo and his crew digging the hole and Regi making sure everything went on schedule.

When we went shopping for a pool company to build our pool we looked at all the bigger pool companies. None of them gave us the same feeling and respect as we got from BYG. I was so impressed with the fact that when I called with any questions, I would get a quick response and answer. John went with me to the City of Mississauga to iron out a dispute we had at no additional cost when he did not have to. A special thanks goes out to Regi for taking the time and holding our hand through this large project. Your Staff are very professional and experts in their fields and who could every forget your Dad Aldo who became “Papa Aldo” to our daughter and two sons. The amount of knowledge and experience he has is very impressive. Your commitment to customer service goes well beyond any company I have ever dealt with. I was very impressed with the quality of work that was done. We are so delighted to have made the right choice of picking your company to build our Backyard Oasis. Thanks again and continued success!

Every one there was very nice, they did an amazing job...they all loved my coffee! I honestly can't think of anything that I would say you did bad, the whole process was great. You have a great company and I have already referred you to my friends that are looking to get a pool. Don't change a thing!