Dodds Garage Door Systems Inc. reviews (1079)

I hired Dodds Garage Door Systems to replace my old garage door. My experience with the company was positive from beginning to end. The sales representative Stan was very professional and knowledgeable. He was also very responsive and answered any questions that I had. The project co-ordinator Mustafa was also very professional and courteous. He contacted me when the door was ready to set up the installation date. The installers Eugene and Alex were very skilled and efficient. First, they removed the old garage door and then installed the new one. They did an amazing job installing the new garage door. It not only looks great, but works really well, too. I am very happy with the new garage door and am so pleased that I hired Dodds Garage Door Systems!

The installer arrived on the date agreed to, and did a masterful job. We are most impressed with the result. But ultimate kudos goes to the companys integrity. There was a misunderstanding with the initial order that resulted in a substantial extra billing for me. It came as a total surprise. Dodds Garage Doors, recognizing that neither I nor the company was at fault, forgave the extra cost as a good will gesture. Reading the other reviews on this site, I can say that the positive evaluations are fully justified. Thank you for saving the day.

Paulo did a very good service. He was honest and friendly. Did not upsell me but instead assured me he can fix it and I can extend my garage system a bit longer.

We initially had an issue with the original door bubbling in the sun, it was identified as an internal insulation problem that has now been addressed with new formulas and procedures. Mustafa was incredible scheduling the replacement as soon as the company was satisfied the finished product would be issue free. On Feb 22, 2024, Zaza came on site and breezed through the installation by himself in no time. He did an excellent job installing the garage door and then did the capping. He was extremely professional, has great attention to detail, organized and great finish on the capping. He made sure the doors were level, and installed another control panel for the door opener. Very thorough and overall a very pleasant and knowledgeable person to deal with. I would highly recommend Zaza for anything relating to Garage Doors and Capping, if you can, I would ask for him as your installer. Thank you.

GREAT WORK .Ed and Hamid were very co-operative. Job completion and clean up 100%.Dodds met my needs in timing ,price and 30 day satisfaction

very nice gentleman who explained it very well he had good understanding of the product

I got this Garage door installed in Feb 2022. It worked good for about 1.5 years. Last month in Dec, 2023, the bracket attached to top of garage door came loose breaking wood. I called company for service as Mike claimed it life long warranty on parts and service. They send service where guy attached bracket to the top of garage door in metal channel ( original install was in soft wood not metal bracket) and then company sent me invoice for $ 200 + even though they claimed it to be lifelong warranty.

Zaza did an excellent garage door installation including the capping on Jan 3, 2023. He was very professional, has great attention to detail, organized and great finish on the capping. He made sure the doors were level, worked with my door opener and he cleaned up. Very thorough and overall a very pleasant person to deal with. Thank you.

Michael (quote) very knowledgeably answered every one of my questions, without hesitation, explained everything I needed and also what I didnt and found a door that could be installed almost immediately that had features, warranty and price that I was hoping for. Installation, thanks to Mustafas scheduling magic, happened at the exact, proper time in the construction. An important piece was missing from my existing opener and Mustafa found a way to make one available at no extra cost to me. Yuri installed the door and electric opener as if they were a part of an art installation in his own garage. No corners cut, every detail attended to! Clean up was impeccable; no garbage left on site. Anat (office) gave generously of her time to warmly assist in some post purchase jitters. I had three quotes at the outset. Dodds was not the cheapest but Im so pleased to have chosen the absolute best company to work with!

Quick, efficient service from technician: Arrived at the time agreed to from Hoead Office via email, diagnosed problem and replaced the door controller as well as added an extra e-opner. Also lubricated the door springs mechanism. We've had this issue for many years bi=ut finally decided to get it foxed for this winter and are now very happy.