Fiber Protection Services Inc.

Rating: 5 out of 5

Fiber Protection Services Inc. reviews (187)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Jun 2016

    Service - Couch protection

    Paul was wonderful to deal with. He was quick but thorough. Left me with all the products and instructions needed to keep my couch clean and new.

    Answer from pro:

    Customer service satisfaction is of paramount importance to our company. We will continue to strive to meet, and exceed our customer's expectations. Thank you for this strong review. Fabric Protection Paul Lucas Fiber Protection Services Inc https://fiberprotectionservices.ca/ (647) 779-7755

    Reply created 10 Jul 2019
  • Review from David S
    Rating: 5 out of 5
    Review left on 31 May 2016

    We had just renovated and used Fibre Protections Services to protect our new couches, rugs and fabric dining room chairs

    I called them on a Friday morning as we were having a large gathering at our home on the weekend and they came and finished protecting our new furniture the same day!!

    Answer from pro:

    It was our PLEASURE to meet, and exceed your expectations! Exceptional customer service will always be of paramount importance to us. Fabric Protection Paul Lucas Fiber Protection Services Inc https://fiberprotectionservices.ca/ (647) 779-7755

    Reply created 10 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 26 May 2016

    Carpet Stain Removal

    Paul was great. Fantastic service and great stain removal products. Had red wine spill on our brand new very expensive area carpet. They picked it up right away and had it professionally cleaned and treated against future stains. We've used the stain removal products since on other spills with great success. Thanks Paul

    Answer from pro:

    For over 23 years we have successfully been protecting our client's fine furnishings from everyday mishaps. Our protection is second to none. Area Rug cleaning, stain Removal & Fabric Protection Paul Lucas Fiber Protection Services Inc https://fiberprotectionservices.ca/ (647) 779-7755

    Reply created 10 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 22 May 2016

    Help Is On The Way!!!!!!!!!!!!!

    I had my carpets cleaned and treated quite a while ago by Fiber Protect because they were recommended by a very "picky" source. I used them and I was THRILLED at the results. The great part is the service package. My new dog got very sick and my two huge carpets were ruined. (I thought). They came in utilizing my protection package and cleaned and deodorized everything. It was FABULOUS. One call and they were here immediately. I haven't had service of ANY kind that even compares to Fibre Protect Services. I recommend them. My mind is free of worry about my carpets and furniture now. Bonnie, Thank You! Totally AMAZING!!!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 May 2016

    Fibre Protection cleaned two large area rugs that had pet stains on both.

    The people at Fibre Protection were very courteous and respectful of my home and furnishings. They moved the furniture that needed to be moved, took the rugs away, brought them back when promised and set everything up for me. I felt that their rates were quite reasonable. I asked for and received a quote to have some of my furniture cleaned. When I am ready to have this furniture cleaned, I will definitely contact Fibre Protection.

    Answer from pro:

    Professionalism, and courtesy is always of paramount importance at Fiberprotection Services. We will continue to provide our clients with the highest level of customer service, and satisfaction. Area Rug & Upholstery Cleaning Fabric Protection Paul Lucas Fiber Protection Services Inc https://fiberprotectionservices.ca/ (647) 779-7755

    Reply created 10 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 17 May 2016

    Rug Cleaning

    I called Paul from Fiber Protection Svcs to get my rug cleaned after my pet and a few other pups decided to mark their territory on it and I'm glad I did. Fiber Prectection Svcs removed the stains and odor and brought it back to a new and pristine condition. I'm extremely happy! Thank you!

    Answer from pro:

    It was our pleasure....we strive to have you as a client for years to come.

    Reply created 18 May 2016
  • Review from Jenna
    Rating: 5 out of 5
    Review left on 4 Apr 2016

    Rug Protection

    Paul has provided fantastic customer service to both myself and my client. He and his team are extremely knowledgable and reliable. I wouldn't hesitate to recommend Fiber Protection to friends and future clients!

    Answer from pro:

    To be of service to a great designer such as yourself is an honour for us at Fiber Protection Services. We will continue to strive to do the very best for you, and your clients. Thank you for this kind review. Fabric Protection Paul Lucas Fiber Protection Services Inc https://fiberprotectionservices.ca/ (647) 779-7755

    Reply created 10 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Feb 2016

    Upholstery furniture protection and spot cleaning

    Fiber Protection Services is an exceptional company. Not only do they provide a one-of-a-kind, environmentally friendly, fiber protection product, they offer superior service. Fiber Protection spayed all my new upholstery and rugs on the main level and I'm so glad I solicited their help. It gives me solace knowing my furniture is very well protected and that I can call them anytime and will get a very timely response. I have already leaked marker ink on my brand new couch. Fiber Protect was there within a day and were able to completely elimaite a very challenging stain - it looks good as new again. Steve - the chemist - knows his fabrics and as he says "very few stains defeat them." It's worth the investment! If you're looking to guard against your fabrics and want an extremely efficient, friendly and customer-focused experience, give Fiber Protection a call. Moreover, they have a great line of products. I use their dust repellent Floor Clean on my dark hardwood floors and it's fabulous - there is no residue build up and it keeps the dust away longer. I will use Fiber Protect for many years to come!

    Answer from pro:

    Thank you.

    Reply created 1 Apr 2016
  • Review from A McNair
    Rating: 5 out of 5
    Review left on 4 Feb 2016

    area rug cleaning + protection

    I had an expensive silk orchid, 8X10 area rug that was badly soiled from pet traffic AND quite damaged with pulls from cat scratching. An investment piece that had been somewhat neglected. I honestly thought it was a lost cause. Fiber Protection did a spectacular job restoring my rug, exceeding my expectations. It looked, good as new and felt soft & luxurious! As a result, I have used them repeatedly since and continually refer them to friends, colleagues & clients.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Jan 2016

    Applied protection to stair runner, rugs and seat coverings

    Fibre Protection was highly recommended to us by someone who had used their services for years. They were friendly, prompt, clean, professional and efficient. Aside from the stair runner, rugs and seat cover protection, Fibre Protection also supplied us with a spill clean-up kit, wood floor cleaner and a general cleaner, all of which are great products. I will not hesitate to use their services and products again!

    Answer from pro:

    It was an absolute pleasure to be of service to you - we look forward to having you as a client for years to come. Fabric Protection Paul Lucas Fiber Protection Services Inc https://Fiberprotectionservices.ca/ (647) 779-7755

    Reply created 10 Jul 2019
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