Fiber Protection Services Inc.

Rating: 5 out of 5

Fiber Protection Services Inc. reviews (187)

  • Review from R. Polley
    Rating: 5 out of 5
    Review left on 17 Jan 2017

    Wine and other stains on a velvet couch.

    They removed a very difficult stain from a velvet couch. Other places said they would not touch it. Very professional and helpful. I am very happy with their work.

    Answer from pro:

    We at Fiberprotection Services will continue to provide the results that keep our customers happy and satisfied. Our technicians are extremely well trained in order to bring about successful results in difficult situations. Upholstery Cleaning Jeff Wasser Fiber Protection Services Inc https://fiberprotectionservices.ca/ (416) 614-1985

    Reply created 9 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Dec 2016

    Upholstery, rug, carpet protection and cleaning

    Excellent service includung in emergencies (e.g. Flooding) and when required to remove stains, 100% results 100% of the time

    Answer from pro:

    Thank you. It is our continuing goal to exceed our client's expectations. It is a true privilege to be of service. Jeff Wasser Fiber Protection Services Inc https://fiberprotectionservices.ca/ (416) 614-1985

    Reply created 9 Jul 2019
  • Review from A satisfied Toronto customer
    Rating: 5 out of 5
    Review left on 29 Dec 2016

    Rug, carpet and cleaning service

    They were on time, very thorough and very responsive. It was a big job and they were very quick and efficient.

    Answer from pro:

    Thank you for this strong review. We will continue to strive to foster this type of feedback. Fabric Protection Stain Protection Jeff Wasser www.fiberprotect.com 416.614.1985

    Reply created 31 Oct 2019
  • Review from Taryn Diamond
    Rating: 5 out of 5
    Review left on 12 Dec 2016

    Cleaning sofas and runner and respraying sofas and runner

    Jeff, the owner is a pleasure to deal with. He is very easily reachable and always available. His employees Paul and Armen are so respectful and very thorough. I trust them implicitly with my furniture. They know how to deal well with every stain. I highly recommend using Fiber Protection

    Answer from pro:

    We very much appreciate your strong recommendation, and will work tirelessly to bring about the same sentiment from client to client. Jeff Wasser, Paul & Arman Fiber Protection Services Inc https://fiberprotectionservices.ca/ (416) 614-1985

    Reply created 9 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Dec 2016

    Carpet stair cleaning pet blood stains

    Excellent results on all issues.very timely service on short notice. Always follow up to asses quality of services pro formed before invoice sent and billed to credit card.

    Answer from pro:

    Our customers make us what we are as a company. Cleaning carpet and Furniture Fiber Protection Services Inc. www.fiberprotect.com (416) 614-1985

    Reply created 31 Oct 2019
  • Review from Jeffrey and Debby
    Rating: 5 out of 5
    Review left on 6 Dec 2016

    Fiber protected all couches, chairs, pillows, and rugs.

    They were extremely professional about their Eco friendly products including, but not limited to, Bath and Basin, Floor Cleaner and Stain Remover. They took enormous pride in quality, durability and service. Their product and services booklet was extremely informative. We enthusiastically endorse Fiber Protect and their friendly, knowledgeable staff.

    Answer from pro:

    Thank you for your strong praise, and kind words. We will continue to work toward making our Clients happy with our products and services. Our entire business philosophy is based upon client satisfaction and retention. Fabric Protection Paul Lucas Fiber Protection Services Inc https://fiberprotectionservices.ca/ (647) 779-7755

    Reply created 9 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Dec 2016

    Fabric protection

    Paul Lucas provided the best customer service we have experienced in a very long time and we will continue to use him for all our fabric protection needs.

    Answer from pro:

    Alll of us at Fiberprotection Services pride ourselves on top notch Customer Service. Our goal will always remain for our Clients to feel they have received great value, and will ultimately be repeat customers. Fabric Protection Paul Lucas Fiber Protection Services Inc https://fiberprotectionservices.ca/ (647) 779-7755

    Reply created 9 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Nov 2016

    Carpet and Upholstery Cleaning

    I recently had Fiber Protection Services treat and clean carpets/upholstery items and I whole heartedly recommend this company. I was impressed with their professionalism, care of my belongings, quality of work and attention to detail. Paul kept me informed and ensured that the service was on schedule and that I was satisfied. I have a Persian carpet that had dramatically faded due to sun damage and believed it was beyond repair. Paul recommended a new procedure to revitalize the color. Stephen color corrected the carpet and did a phenomenal job. I have no hesitation in recommending this company - "They did exactly what they said they would do". They provided a service that was beyond my expectations and I am now a customer for life.

    Answer from pro:

    Thank you, Linda. It was our pleasure to restore through colour correction your beautiful Persian Rug. It's our privilege to have people like yourself, and your husband as clients. We hope to effectively address your household requirements for years to come. Colour Restoration, Area Rug Cleaning & Fabric Protection Paul Lucas Fiber Protection Services Inc https://fiberprotectionservices.ca/ (647) 779-7755

    Reply created 9 Jul 2019
  • Review from Customer of Fiber Protection Services Inc.
    Rating: 5 out of 5
    Review left on 26 Oct 2016

    Furniture and carpet protection

    Paul Lucas took a very personal interest in giving me first class service. His team was punctual, clean and thorough. Stephen, the company chemist is most knowledgeable about Persian carpets and any other hand made carpets. I trust that Stephen would be the best person to clean and repair my most precious pieces. Thank you for a great job! M.

    Answer from pro:

    Thank you for your strong recommendation. It is truly a pleasure working for clients like yourself who are very well edified regarding the quality of various types of high end hand made Rugs, and appreciate the care that goes into protecting them. Fabric Protection Paul Lucas, Stephen & Robert Sparling Fiber Protection Services Inc https://fiberprotectionservices.ca/ (647) 779-7755

    Reply created 9 Jul 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Oct 2016

    silk carpet cleaning

    Jeff was a pleasure to work with. Very professional and got my carpet looking like new. I previously used another company that faded the colours out of my carpet when trying to get dog pee stains out. Jeff was able to fix the fading and got all the pee stains out. I would highly recommend them.

    Answer from pro:

    Thank you for kind words, and strong support. As always, complete customer satisfaction is of paramount importance at Fiber Protection Services. Area Rug Cleaning & Fabric Protection Jeff Wasser & Stephen Sparling Fiber Protection Services Inc https://fiberprotectionservices.ca/ (416) 614-1985

    Reply created 9 Jul 2019
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