Shipton's Heating & Cooling Ltd

Rating: 4.5 out of 5

Shipton's Heating & Cooling Ltd reviews (160)

  • Review from Customer of Shipton's Heating & Cooling Ltd
    Rating: 5 out of 5
    Review left on 11 Sep 2024

    Duct and Motor cleaning

    Ahmed and Owen both arrived promptly at 8:30 a.m. Friendly and professionally they went to work. Owen worked in the basement cleaning the heating and air conditioning motors while Ahmed went about the house cleaning the air ducts. Both gave an easily to understand report, cleaned up, and said goodbye. We inherited this unit when we bought the house and are now confident the Shiptons will keep our unit running in the years to come. This is not the first time we used Shiptons and certainly wont be the last!

    Answer from pro:

    Thank you for your wonderful review! We’re delighted to hear that Ahmed and Owen provided prompt, friendly, and professional service while ensuring your heating and air conditioning systems are in top shape. It’s great to know their clear explanations and thorough cleanup left you confident in your system’s care. We truly appreciate your loyalty to Shipton’s and look forward to continuing to serve you in the years to come!

    Reply created 25 Nov 2024
  • Review from Customer of Shipton's Heating & Cooling Ltd
    Rating: 5 out of 5
    Review left on 25 Aug 2024

    Duct cleaning

    Ahmad showed up on time. He did a wonderful job. He was very detailed & respectful. Our ducts are definitely cleaner & the air smells much better. Would definitely use this service again. Shiptons is a really good service co. in my opinion.

    Answer from pro:

    Thank you for your kind words! We’re so pleased to hear that Ahmad provided detailed, respectful service and left your ducts cleaner and your air fresher. Your satisfaction means a lot to us, and we’re thrilled to know you’d use our services again. We truly appreciate your recommendation and look forward to assisting you in the future!

    Reply created 25 Nov 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 20 Aug 2024

    Heat Pump Installation

    Scott was a very knowledgeable and experienced professional. From the initial evaluation with a competitive price, project plan- rework lines, duct work, and reset furnace, and system installation its clear they were with the right company for our new heat pump. Ian lead technician was very experienced and knowledgeable. His two assistants were great. The team were very responsive to answer questions and managed to make several small changes to accommodate me. They finished the installation in set two days time. It is nice to have home comfort back in our home. We are very satisfied with all the work completed. I highly recommend Shiptons for any of your heating, cooling needs.

    Answer from pro:

    Thank you for your detailed and thoughtful review! We’re thrilled to hear that Scott, Ian, and the team provided knowledgeable, professional service throughout the entire process of your new heat pump installation. It’s wonderful to know they were able to address your questions and accommodate your needs while completing the project on time. Restoring comfort to your home is what we strive for, and we’re so glad you’re satisfied with the results. We truly appreciate your high recommendation and look forward to serving you again in the future!

    Reply created 25 Nov 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Aug 2024

    Unexpected Service Need

    The capacitor on our A/C unit stopped working, causing the unit to not produce any cool interior air. I phoned Shiptons at 8am and the service work was completed by 1pm. Great response! Thank you Kelly, Eddie and Stephen .

    Answer from pro:

    Thank you for your wonderful review! We're so glad we could respond quickly and get your A/C unit back up and running the same day. Kelly, Eddie, and Stephen will be thrilled to hear your kind words. We appreciate your trust in Shipton's and look forward to assisting you again in the future!

    Reply created 25 Nov 2024
  • Review from Customer of Shipton's Heating & Cooling Ltd
    Rating: 5 out of 5
    Review left on 25 Jul 2024

    Air conditioner service

    I have relied on Shipton's for several years, and I have always been satisfied with their service. During the recent heat wave my air conditioner needed service, and Kerry arranged for a technician to visit. Ralph was here within a short time, diagnosed the problem and corrected it. He was pleasant and experienced, and his help and advice were greatly appreciated.

    Answer from pro:

    Thank you for your continued trust in Shipton's over the years! We’re so glad Kerry was able to arrange prompt service during the heat wave and that Ralph provided pleasant, experienced, and effective support. Your satisfaction means the world to us, and we’re always here to help whenever you need us!

    Reply created 25 Nov 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Jul 2024

    Fabulous Job

    Shipton's installed a heat pump in my condo, doing a fabulous joifrom beginning to end. Clean and efficient work. Done in a morning. When asked, a technician came by and advised me on the best ways to use a heat pump. I now enjoy a cool apt. with no noise, no drafts and clean, dry air.

    Answer from pro:

    Thank you for your great review and 10-Star rating! We're thrilled to hear that your experience with us for your heat pump installation was fabulous from start to finish. Providing clean and efficient work is always our goal. If you have any more questions or need further assistance, please feel free to reach out. Thank you for your business!

    Reply created 9 Jul 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 Jun 2024

    Furnace and AC

    I have been using Shipton's for servicing my furnace and AC for almost 2 years, their service are super, they are honest, knowledgeable, professional, and will explain everything that they are doing to your system. They will make suggestions and help you with making decisions or next steps. They are a great team, I have no problem in recommending them to my family and neighbors.

    Answer from pro:

    Thank you for your outstanding review and for choosing Shipton's Heating & Cooling for your furnace and AC service needs! We're thrilled to hear that our team has provided you with super service, honesty, knowledge, and professionalism. It's great to know that we've been able to assist you with suggestions and decisions regarding your system. Your recommendation means a lot to us. If there's anything else we can do for you, please don't hesitate to reach out. Thank you again for your loyalty and trust in Shipton's Heating & Cooling!

    Reply created 9 Jul 2024
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Jun 2024

    ac service

    Got my AC serviced today. Stephen did a great job and explained everything so we could understand. I would reccomend Shiptons for you service needs.

    Answer from pro:

    Thank you for your stellar review! We're thrilled to hear that Stephen provided great service during your AC maintenance and took the time to explain everything clearly. Your recommendation means a lot to us. If you have any more service needs in the future, don't hesitate to reach out. Thank you for choosing Shipton's Heating & Cooling!

    Reply created 9 Jul 2024
  • Review from Customer of Shipton's Heating & Cooling Ltd
    Rating: 5 out of 5
    Review left on 10 Jun 2024

    Air conditioner

    Happy they came and serviced the air condioner as it needed a new capacitor. I wouldn't want a breakdown in the hottest of outside temperatures.

    Answer from pro:

    Thank you for your excellent review and 10 out of 10 star rating! We're glad we could promptly service your air conditioner and replace the capacitor to ensure it runs smoothly, especially during hot temperatures. Your satisfaction and comfort are our top priorities. If you have any further needs or questions, please feel free to reach out. Thank you for choosing Shipton's Heating & Cooling!

    Reply created 9 Jul 2024
  • Review from Customer of Shipton's Heating & Cooling Ltd
    Rating: 5 out of 5
    Review left on 6 Jun 2024

    Air conditioner

    Justain was very professional and informative. He check everything over and made sure it was working optimaley. He explained what I needed to do to have the air conditioner as working throughout the season.

    Answer from pro:

    Thank you for your glowing review and 10 out of 10 star rating! We're thrilled to hear that Justin provided you with professional and informative service, ensuring your air conditioner is working optimally for the season. If you have any further questions or needs, please feel free to reach out. We appreciate your feedback and thank you for choosing Shipton's Heating & Cooling!

    Reply created 9 Jul 2024