Drain Com reviews (876)

I had a problem with my bathroom that was leaking a water, and the guy (Valentyn Borysevych) was just excellent and very professional fix it in few minutes. great job

Great Company and customer service.Valentyn Borysevych was on time. After the initial quote, I asked if I provided my own kitchen faucet if they could provide a price to install that would be agreeable with my budget. He waited until I went to purchase my own faucet and installed it immediately upon my return. I would use DrainCom again and would ask for Valentyn.

I found them to have good communication with a professional approach. Their work was quick, efficient and I believe carried out in accordance with required standards. Thank you Draincom. Recommended

When I needed the leak in the toilet tank fixed, I did not have to think twice. I was very confident that calling Valentin from Draincom I would get the job done in a very professional, reliable and affordable way. I am not disappointed. He had quoted me a very reasonable price and when he noticed an additional leak, he has fixed it at no additional cost. He is a very pleasant person to deal with and he always respects your property by leaving the workplace as clean as possible. He had fixed a leaky bathtub faucet over 2 years ago and it is still as good as new. I am very pleased with the work he has done now. I would recommend this company and especially Valentin. I am a very satisfied customer. Thank you Valentin.

I had delt with Draincom before, so I had called in and requsted same technician Val B. because my sewer started backing up. In timely manner as last time he came and quickly snaked it was running smoothly again. Happy! Thanks!

Great service! Replaced my main water valve. Valentyn was very polite and professional. Provided a quote and finished the job quickly. I will Highly recommend this company to my friends.

Valentin from Drain Com is a professional. When he knew that he would be running a few minutes late for our scheduled appointment, he called before that time to let me know. When he arrived to address my issue and saw that the scope was well beyond what was expected - some of the plumbing in the house was from the 60's; he advised me as to what was involved before he started. I accepted the revised estimate and he spent the next couple of hours satisfactorily bringing my repairs up to spec. This company is definitely my GOTO guys now and moving forward in the future.

Will from DrainCom came out on a Saturday to snake my kitchen drain, which was starting to back up and no amount of Drain-o was working. The job turned out to be a much bigger challenge than originally expected, but he worked hard to save me money from having to do the more expensive service. It took him 2 visits to get it done and I could tell he was working hard the whole time. He was very professional, curious, punctual and worked very cleanly (especially on such a dirty job). 2 thumbs up for your service, Will!

Valentyn was the plumber who arrived in the window provided to me. I needed one of the valves above heater replaced because it was leaking. He decided to replace the valve with a longer lasting one and explained the difference and how it works. He even offered to replace another one on the front too. Probably a good idea as that 1 could go at any time. Very personable and even explained how family oriented the company is. Great job and I would ABSOLUTELY hire them again.

We woke up to a wet carpet in the basement bedroom. The bedroom has and en suite but we couldn't figure out how and where the water was travelling from. Will from DrainCom came out and found the leak in the ceiling of the en suite bathroom right away. Due to the location we had to get the Reno guys in stat so that he could access the pipe. The 2 companies worked wonderfully together so that Will could access the pipe and fix it asap. Will was incredibly calm, walked me through everything and put me at ease right away. His professional and empathectic conduct really helped me feel at ease and know he was looking after me and my best interests. I am so grateful for Will and his part in helping us get through this process.