Drain Com reviews (873)

I chose Draincom from among 7 estimates and am extremely happy I did. I waitied until the after effects of hurricane Sandy to write this. Draincom's wonderful waterproofing kept my basement water-free, thanks to the crew of Alex and Vasel. They spent 5 long days on the project working very hard and cleaned up in a most professional and timely manner. Technician Slava was on the job at the beginning and end, and answered all of my questions in layman's terms. He even did a small plumbing job on my toilet for which I was most grateful for. I would highly recommend this company to anyone who is looking for basement waterproofing. They even have a great promotional coupon book, which really helps in saving a few dollars.

This letter is to commend your company on the prompt and excellent service provided to repair warranty work on a leaking wall crack due to the recent heavy rain . In addition, your employee Carl repaired the crack in a most efficient and professional manner, leaving the area in a spotless condition in timely fashion. Carl also answered all of my inquiries politely and intelligently. You should be proud of such a competent employee.

The staff is very knowladgable and eager to help. The appointment was made to my availability and didnt feel rushed at all. The crew arrived on time and did very clean work. I would highly recommend Draincom to everyone!

Extremely polite crew. Clean and efficient service. The job was done roght on schedule. They supervisors answered all my questions and visited regularly throughout the job. I was very satisfied upon the completion of the project.

My unfinished basement had been leaking and accumulating moisture for an extended period. After a service call with DrainCom Inc. and a consultation with the technician Slava, we were able to come to an understanding of what was happening. Not only was the estimate free, but the DrainCom personnel were extremely professional and polite. I am 100% satisfied with their work and am happy to say that my basement has been water free ever since! I would highly recommend DrainCom for all your plumbing and waterproofing needs.

Carl was pleasant and specific about the work and budget.The crew was fast, efficient and tidy, using tarps to protect landscape and washing the interior.They were flexible when the city created many delays. City contractor OJCR was messy and damaged a tree. Their estimate for the same job was $1000 more. My daughter and a neighbour have also been pleased with jobs done by Draincom.

INcredible service. Not only was Rob incredibly kind and polite, he was honest and reliable. He came in and got the job done at a fair price and gave me a year warranty on the work done. I would use Rob and this company for any plumbing or drain needs. Thank you guys especially Rob!

Thank You Slava and his crew of hard working guys. We are completely satisfied with their performance. Guys came on time, no hidden costs, professional and clean, finished job in two days as they promised. We would recommend this company to anyone who has a leaky basement. Thank you! Boris.

We had a problem with clogged kitchen sink and called Draincom.com They sent Robert and he tried to fix it with snake. But the problem was in a drain system. So he had to replace an old pipe and to clean drain system He spent about 6 hours at our house. We are very satisfied with results.

On May 30th. I called DRAINCOM. for a quote on a water leek in my basement. On May 31st. the technician arrived at my door,the work was going to start the next day . Because of the possibility of rain we had to reschedule for Monday, June 4th. Monday morning 2 workers arrived and started the process of digging 10feet to the foundations,I was sure that it would be a mess and a long process. Was I wrong, by the end of the day the work was done with no mess and no fuss. The 2 workers not only finished the work but cleaned and washed the area so that when they left you cold not tell that anyone had been there. What a pleasent surprise to see expert work done with care and professionalism. I simply want to say thank you for a job well done. I will reccomend DRAINCOM to all who inquire about drain and waterproofing. Thank You. Alfred.