The Mold Guy, Mold Detection & Removal

Rating: 4.9 out of 5

The Mold Guy, Mold Detection & Removal reviews (727)

  • Review from Mike
    Rating: 5 out of 5
    Review left on 14 Aug 2012

    Basement Mold Inspection

    We were in the process of selling our house and wanted a professional/expert assessment on the discoloration of some basement insulation, which could have easily been mistaken for mold by a less qualify person and thus, jeopardizing the deal/selling price, based on the buyer’s home inspection. Ross from MoldServices.ca showed up at our house for the inspection. I was very impressed with his expertise on the subject and his explanation on the findings. He inspected the basement and the exterior foundation thoroughly for any problems with moisture/water intrusion and indication of mold. Fortunately, the house was in relatively good shape and I had mistaken some dirty vapor barrier and insulation, due to a leaky sill gasket, as potentially mold. His confirmation and the follow up inspection report put us at ease with the current state of our house. Although MoldService.ca does charge for their inspection ($150) in the event mold was not found and their Remediation Services is not required, it was worth spending the money for their expertise and to certify the property professionally. MoldServices.ca was actually our second inspection as a second opinion. The first inspection by a competitor told us we had mold (via their free inspection service). They provided an estimate at $1000+ for their Remediation and Treatment Services. The construction cost to replace/reinstall the insulation would cost extra. All in all I am very happy with the outcome and I will use MoldServices.ca again for the next house.

    Answer from pro:

    Thanks for the great review, many inspectors mistake the sill gasket dirt for mold, I've seen it many times but to be sure form the home inspectors point of veiw I confirmed with a seasoned home inspector the postion taken when they see it. All good Cheers Ross

    Reply created 15 Aug 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Aug 2012

    Inspection of mold and mold removal services

    Every home owners dream is to contract any work out to efficient and honest contractors and Ross at Mold Srevices certainly fits this bill to 100%. Ross came recomended from our home inspector and we are very pleased that Ross was recomended and that we had the fortune to use him. His work, his attitude, his honesty, his insight, his recomendations are just at the top against any contractor I had previously dealt with. I would recomend Ross to anyone and even did that so that shows how confident I felt with Ross and his work. He is even a really nice guy, I enjoyed meeting him and dealing with him and he even liked my yippy dog. He could have stayed all day I and I wouldn't have monded where a lot of contractors you can't wait for them to leave. I want and hope this is the best recomendation possible as in my books he is 15 stars out of 10, not just a 10 out of 10. Thanks again Ross and if there is any need to require your services again I will most certainly not hesitate to contact you. Gary and Gail Tulk

    Answer from pro:

    Gary it was my pleasure to meet you and your yippy dog, all good fun! Cheers Ross

    Reply created 12 Aug 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Aug 2012

    Mold Clean Up & Removal

    Ross from Mold Services showed up at our house to do the initial assessment and found an inordinate amount of mold on both the main and second floors. He was very knowledgeable, explaining the options and allaying my concerns especially since my elderly mother also lives there. I was impressed by the quick turnaround time in their returning to get the job done. Ross and his colleagues were very considerate and careful with the furniture and broadloom in our home. They got rid of the mold and used natural products in the process which was a pleasant surprise. I would highly recommend Ross and his team for their expertise, friendly customer service and fair and reasonable prices. Thanks for all of your help!

    Answer from pro:

    Hi Kim, thanks very much, I hope the rebuild went as smooth. Cheers Ross

    Reply created 9 Aug 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Jul 2012

    Mold in my basement

    Ross at Mold Sevices, there is no one else! I had a mold problem in my basement so after looking around for quotes I finally came across Mold services. In doing my research I found his price to be the best and their service was excellent. Ross and his crew were very friendly and always had a smile on their faces. Ross is very knowledgable and when explaining the procedures he broke it all down so that I could understand ( knowing nothing about mold). Ross and his crew go rid of my problem. They left their work area spotless I didn't even know thet they were there. I will be definitely be recommending his services to everyone I know. Thanks Ross and Mold Services

    Answer from pro:

    Hi Mike, thanks for the great testimonial, hope all goes well with your basement rebuild Cheers Ross

    Reply created 4 Aug 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 Jul 2012

    Mold Removal in the Bathroom

    Dear Mr. Sullivan, I want to thank MoldServices.ca for all your help. You all did a great job with our bathrooms. The mold removal, fan and roof vent installation were done very professionally. I highly recommend your services.

    Answer from pro:

    Thanks Husain, it certainly was a lot of hot work but we got it done! Enjoy your mold free bathrooms

    Reply created 4 Aug 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jul 2012

    Attic Mold Removal

    We had mold in our attic and the problem weighed us down because of the estimated cost and the recommendation of the inspectors that came to see our attic. Then Ross from MoldServices.ca came to inspect, evaluate and explained the common sense behind the attic mold. I wasn't selling the house so I had not a lot of money to budget for attic mold remediation. Ross gave us a very very reasonable option and quotation and did the good job with no additional cost. Before you pay a lot of money to clear the mold in your attic, I will recommend you call MoldServices.ca they were doing the inspection for free.

    Answer from pro:

    Thanks Lanre for the great testimonial, GOD bless and enjioy your bathroom fan and switches Cheers Ross

    Reply created 23 Jul 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jul 2012

    Mold Remediation

    Bought a house and found mold in the attic after inspection. After calling about 20 different places for quotes, I was still unsatisfied with the price (ranged from $2,600-$10,000...Yes that's right, one quote was $10,000) and the "gut" feeling of the "competition" being able to perform the job successfully and professionally. I gave the calls another shot and found MoldServices.ca and after reviewing their website, I felt confident that I wanted them to inspect. The inspector they sent is not only a Certified Home Inspector, he was also a Certified Mold Specialist and Mold Remediator. I finally got a good feeling. These guys are friendly, professional, time considerate, and eco-friendly. I highly recommend their services to anyone that is looking for cost-effective, professional Mold Remediation. Thanks Ross and Kay @ MoldServices.ca

    Answer from pro:

    Hi Daniel, Thanks for the great review. It was apleasure meeting you and the puppies and it was a beautiful drive to Keswick at 3:30am Cheers Ross

    Reply created 17 Jul 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Jul 2012

    Mold Inspection in the Bedroom

    Hi Ross, You came to our home a few weeks ago to treat the mold in my bedroom. I just wanted to thank you for your work. I was impressed by the fact that you used natural products to remove the mold as I am sensitive to chemicals. I was also impressed by how quickly you did it. I will be recommending you to both my friends and family. The company I work for provides services to seniors and has a home maintenance program and I will ask the manager of that program to keep you as a contact for clients with mold issues, as long as that is alright with you.

    Answer from pro:

    Thanks very much again Pawan, I hope the painting went well and with my suggestions you shouldn't have any further mold problems....Cheers

    Reply created 2 Jul 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 Jun 2012

    Basement Mold Inspection

    I wanted to thank you so much for the consultation you gave us on our home. After contacting half a dozen mold inspection services, I went with you based on your knowledge, friendliness and honesty over the phone with me. It helped tremendously being able to speak with the person that I was actually going to meet. You arrived punctually and spent a great deal of time inspecting my house. At no time did I ever feel that you were in a hurry, and further that you were looking to sell me other services. The consultation you gave me was thorough and eye opening. I know that when it comes time to actually clean up the mold problem, that your service will be the one we use.

    Answer from pro:

    Thanks for the great write up, I'm ready to go at that mold when you are..Cheers

    Reply created 2 Jul 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 21 Jun 2012

    Mold remediation

    I cannot reccommend Ross Sullivan highly enough - he is the "Mike Holmes" of mold remediation! I had a few people in from other companies to quote on the problem (a leaky pipe and mold build-up between two walls), but none of them inspired the confidence that Ross did. Not only did he check beyond just the area I could see was moldy, he was the only one who brought a device to test for hidden moisture. The mold remediation work was carried out skillfully and professionally, and the complete containment of the work site caused minimum disruption to the household. This is where Ross's experience really came to the fore, as he was able to save the wall that had tile and kitchen cabinets on it, saving me thousands of dollars in repair work. Additionally, his price was very reasonable, and everything was on budget, and on time. I couldn't be happier with the work Ross provided!

    Answer from pro:

    Thanks very much for the business and it was a real pleasure meeting you, hope the repairs go well....Cheers

    Reply created 30 Jun 2012