The Mold Guy, Mold Detection & Removal

Rating: 4.9 out of 5

The Mold Guy, Mold Detection & Removal reviews (727)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jun 2012

    Mold removal in the Attic

    Hi Ross, just a short note to thank you for the wonderful service you provided. Your timeliness, professional work ethic and positive attitude exceeded our expectations. Your responsiveness, customer service and your ability to answer all our questions were greatly appreciated. You solved our situation and explained the procedures thoroughly. Thank you for your efforts and also the detailed resolution reports and prevention tips. We would highly recommend you to anyone who require your professional services.

    Answer from pro:

    Thanks very much for the wonderful letter, the pleasure was all mine...Cheers

    Reply created 30 Jun 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 8 Jun 2012

    Attic Mold Removal

    "Ross and Moldservices.ca folks, we would like to thank you for the good service and quality provided to us with our mold problem in our attic.You promptly answered our request, and gave us a fair price to fix our issue. We strongly recommend your services"

    Answer from pro:

    Thanks so much for your business and please thank your lovely wife for the great breakfast.

    Reply created 8 Jun 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 1 Jun 2012

    Mold Removal in the Attic

    When I sold my home attic mold was discovered by the buyer’s inspector. Not only was I in shock but in disbelief. Mold was my biggest allergy and I didn’t have a problem living in the house so I had to find an expert I could trust to first confirm it, and then tell me how to fix it so I could close the sale and move on with my life. I spent evenings browsing the web and days calling numerous companies and getting quotes all over the map. Luckily I came across MoldServices.ca web site and decided to believe the customer testimonials and make an appointment to meet with Ross. Skeptical but for some reason when Ross inspected my roof and explained it all to me I was then able to understand what the problem was and how he was going to neutralize it. For the first time in days I could relax and know I was in good hands with not only an honest person, but one who I could trust to get the job done right and to my surprise he was one of the lowest priced companies out there. Let me assure you, I rarely or ever give a recommendation letter to anyone, today I can tell you that not only do I highly recommend Ross Sullivan, and MoldServices.ca on his website, but I made him give me a number of his cards so that when asked I can give friends and family a company I am confident in.

    Answer from pro:

    Thanks Cindy, it was a pleasure meeting you and good luck in your new home with your new neighbors :)

    Reply created 8 Jun 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 31 May 2012

    Mold removal and remediation

    Ross is the most honest man in the business. Moldservices.ca was my second opinion and i didn't feel like was getting ripped off in the process Like the other guys.. I am extremely pleased with the outcome, cleanliness and absolute care and respect he took of my house and my belongings. i don't like people coming over my house but Ross is welcomed any time. I Highly recommend him and will recommend him to all of my peers. Thanks again for the amazing work

    Answer from pro:

    Thanks for your support and the business. It was a pleasure meeting all of you and I hope we meet again under better circumstances. Cheers

    Reply created 31 May 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 30 May 2012

    Mold Removal in the Attic

    Thank you so much for the fantastic customer service. Removing the mold found in the attic was part of the condition to selling my home and Ross ensured this was done promptly and with great care. His quote was also lower than another competitor. Ross arrived on time and completed the work as promised. He is very knowledgeable, honest and professional. I would highly recommend Moldservices.ca.

    Answer from pro:

    Thanks Lilia, it was a pleasure meeting you and your brothers, hope the move goes smoothly for you all. Thanks again for the wonderful review.

    Reply created 30 May 2012
  • Review from Alex
    Rating: 5 out of 5
    Review left on 16 May 2012

    Attic Mold Removal

    Ross from MoldServices.ca was a pleasure to deal with he is honest, knowledgeable and efficient. He cleared the mold in my attic and corrected the insulation to allow for more efficient air flow. His prices are very reasonable for the work required and was flexible with his work hours to accommodate my schedule. I would definitely recommend him to others who require mold remediation services. Thank you for your excellent work!

    Answer from pro:

    Hi Alex, it was fun meeting you and thanks very much for the great review. Good luck with your move.

    Reply created 17 May 2012
  • Review from Daniela Tomat
    Rating: 5 out of 5
    Review left on 14 May 2012

    Attic Mold Inspection

    Hello Ross, I wanted to thank you for the great service provided. It was great to be able to get a quick appointment. You took the time to answer any questions or concerns that I had regarding causes and prevention of mold. You took care of the problem...and explained the procedure every step of the way. Thank you for the detailed report....it was helpful in providing information such as problem areas...steps taken to resolve the issue...and prevention tips. Great service. I give you an A+ ! I would definitely recommend you!

    Answer from pro:

    Hi Daniela, thank you for the kind review, it always makes my job easier when you have a great tenant like Grant.

    Reply created 17 May 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 18 Apr 2012

    Mold Inspection

    Hi Ross, I would like to thank you for all of your help during your recent visit to our house for a mold inspection. I found you to quite knowledgeable and professional, and you were able to answer all of my questions, and explain the logical next steps in the process. I would be pleased to recommend your services to anyone.

    Answer from pro:

    Thanks for the great review Bonny...Cheers....Ross

    Reply created 30 Jan 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 12 Apr 2012

    Mold Inspection

    Ross is an extremely driven, professional individual and his knowledge of the mold business was a definite asset for me and my family while being counseled by Ross at MoldServices.ca. While in the process of purchasing our home we contacted Ross who inspected our home from top to bottom and our home was given a clean bill of health, along with several recommendations to avoid mold problems in the future. His prompt, courteous service was a definite plus, and even more importantly his concern for my families well being. Ross has always gone the extra mile and there was no exception when I contacted him about 2 incidents where co-workers were having mold problems, one individual was very much in denial and Ross delicately offered his suggestions and possible solutions which included an air quality test. The second individual was more than relieved with his prognosis and thanked me profusely for Ross’s recommendation. I highly recommend Ross at MoldServices.ca for anyone with a suspected mold problem, knowing that Ross and his team will provide excellent customer service as well as satisfaction.

    Answer from pro:

    Thanks Cora, enjoy your new "mold free" home! Cheers Ross

    Reply created 14 Apr 2012
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Apr 2012

    Mold removal consultation

    Ross has been very helpful. He gave me some simple tips to help out with an issue I had in my condo bathroom, and they worked very well. Very knowledgeable and efficient - offers straight-up solutions. Would definitely recommend.

    Answer from pro:

    Thanks Rob, call me if you have anymore questions or concerns. Always willing to help out. Cheers Ross

    Reply created 7 Apr 2012