Reliance Home Comfort

Rating: 4.5 out of 5

Reliance Home Comfort reviews (13630)

  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 5 Apr 2019

    Water Heater service

    Very efficient, knowledgeable, and friendly service! The technician called before arriving at my house to tell me when he would be here, he arrived on time, and was very friendly and worked quickly to resolve the problem. He did a great job and had my water heater working again in no time. Thanks so much!

    Answer from pro:

    Thank you for the great review! ~Jessica

    Reply created 9 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 5 Apr 2019

    Service call

    I was very happy with the service technician. He had a very pleasant manner and explained the service check up and also listed other services available which might be beneficial to me.

    Answer from pro:

    Thank you for the kind review! ~Jessica

    Reply created 9 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Apr 2019

    Hot Water Tank

    Great customer service!! I had 2 technicians come this week on 2 different days. My son was here the 1st night and he said the guy was great and very personable. The other technician (Hector) came days later to install a new ventor motor. The new motor was ordered after the 1st service call and it arrived the next day. Hector was very professional and kind..he took his time and explained things. He praised and had good things to say about the 1st technician who came and that he had been with Reliance for a long time. I have had Reliance come a few times to do repairs on my hot water tank and the service has always been good. Thank you a long time

    Answer from pro:

    Thank you for the wonderful review. We appreciate you taking the time to share your experience with us. ~Jessica

    Reply created 8 Apr 2019
  • Review from Holly Williams
    Rating: 5 out of 5
    Review left on 4 Apr 2019

    Water heater service

    The Reliance rep.- Dave did a great job. He called before arriving, and arrived at the time he said he would all within a few hours of calling with the initial complaint. He was considerate of my floors by wearing coverings on his feet. He was friendly and polite and repaired the issue quickly. Good Job!

    Answer from pro:

    Thank you for the kind review Holly! ~Jessica

    Reply created 8 Apr 2019
  • Review from Adam Woods
    Rating: 5 out of 5
    Review left on 4 Apr 2019

    Water softener

    Came in all professional to do the test came in a couple days later installer was great with all the details in how to run it and setup if any problems or people change in the home

    Answer from pro:

    Thank you for the great review Adam! ~Jessica

    Reply created 8 Apr 2019
  • Review from Customer of Reliance Home Comfort
    Rating: 5 out of 5
    Review left on 4 Apr 2019

    furnace servicing

    Service was good, arrived right when they said they wood. Pleasant gentleman, this was my yearly maintenance, checked my furnace and ac.I have never had a problem with Reliance service people, only with the Sales department

    Answer from pro:

    Thank you for the review! ~Jessica

    Reply created 8 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 4 Apr 2019

    Installation of backwater valve

    Corey and his team of 2 arrived on April 3/19 to install a backwater valve. They hung plastic for dust control and they were knowledgeable, efficient, courteous and professional. They worked quickly and cleaned up the worksite before leaving. The job was completed earlier than I had anticipated. Thanks guys! Thanks also for the ear plugs!

    Answer from pro:

    Thank you for the kind review! ~Jessica

    Reply created 8 Apr 2019
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 3 Apr 2019

    Annual inspection of furnace

    Jordon was extremely helpful he investigated the problems we were having with our humidity found the error corrected it all showed us how it all worked and it seems to be working fine walked us all through it to So we could identify if there are any problems going forward so that we could report them to have them fixed Would have him back for any service issues again

    Answer from pro:

    This is so nice to hear! Thanks so much for letting us know about your experience Karen! ~ Penny

    Reply created 5 Apr 2019
  • Review from Allan Emard
    Rating: 5 out of 5
    Review left on 3 Apr 2019

    Water Tank replacement

    The service rep (who is the electrician) was excellent! He went over and above replacing our water tank today. He was professional, very knowledgeable and well prepared. He completed the replacement a timely manner. Thank you Allan

    Answer from pro:

    Thanks so much for the wonderful review Allan! ~ Penny

    Reply created 5 Apr 2019
  • Review from Anand
    Rating: 5 out of 5
    Review left on 3 Apr 2019

    Plumbing issues fixed

    I have the plumbing protection from Reliance and had called in for a service check to fix the broken toilet flushes - 2 toilets. Ross is the plumbing technician who came in. He quickly identified the problem and fixed the issues in both the toilets in less than 35mins or so. As a bonus he helped me quickly locate couple of shut off valves which were hidden. Both Ross and his supervisor also provided some high level details of the other services that I can avail in the future which l found to be good information. Overall knowledgeable and excellent service.

    Answer from pro:

    Thank you so much for your amazing review! ~Haley

    Reply created 4 Apr 2019