ANTA Plumbing

Rating: 4.8 out of 5

ANTA Plumbing reviews (409)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 24 Jun 2013

    Trap removal

    We used this company last year when our rental property had sewer in a basement. Steve came and put camera into the pipe, pipe was broken underground very close to the front wall. Plumber recommended remove that pipe, install back water valve to prevent sewer from city and free camera inspection. Six month later Steve called and offer free camera one more time to check the pipe to make sure that pipe is clean and function properly. Amazing customer service, put magnet card from them to my fridge from that day.

    Answer from pro:

    Well thank you so much Helen! We can see that you are a landlord concerned with the health and well being of your tenants and we applaud you for that. Sewage back ups in the basement of a house can be caused by various reasons, but are always unpleasant. The combination of the new drain pipe and back water valve you had installed will absolutely help protect the house against back ups from the city sewer lines, giving you and your tenants some peace of mind in that regard. The camera inspections are added assurance for our customers that the work was completed as agreed upon, as well as confirmation for us that the work meets and exceeds our standards. Here at Anta our team of intake staff, drain technicians and plumbing technicians work very hard to ensure that each and every customer is treated with respect. There are no 2 jobs exactly alike, each requiring specific attention and follow up. We are happy that our follow up meets your approval. We are always just a phone call away when you are in need of plumbing and drain services! Thanks again.

    Reply created 26 Jun 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jun 2013

    New water pipe

    Anta plumbing replaced water service line from city property line to the meter last week. They have great trenchless technology yo do so. It was pleasure to watch professionals in a such tough cases who do the job so easy and playful. We certainly will call this company for consultation in a future and project we will have in a home we just bought

    Answer from pro:

    Well thank you David for those kind words. Congratulations on the purchase of your new home! Trenchless technology is a wonderful thing is it not? We are glad you were able to watch the process and can appreciate the challenges involved. While our technicians work hard at making the jobs look easy, and are very professional, they do also like to have fun at the same time. Humour, as we all know, helps to alleviate stress and keep our senses sharp. When you are ready to work on those new projects give us a call. We are always happy to hear from our returning customers, and look forward to hearing from you!

    Reply created 26 Jun 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jun 2013

    Drain repair

    Called Anta Plumbing for the second time as they had done our water entry main pipe 3 years ago and was happy with their work, which warranted our second request. This time we received paddle of sewer in our basement after very heavy rain last month. Tech came with CCTV and showed the sewer pipe, gave us couple options to repair. Worker were very clean and use pipe lining technology with no excavation. Great company to deal with, crew Slava and Jay were extremely professional and knew what they doing. Highly recommend this company for lining sewer pipes

    Answer from pro:

    Thank you Bill for your continued trust in Anta! We are pleased to have been able to assist you in making your home healthy and clean in regards to the sewer drain. CCTV allows you, the homeowner, to see what is causing the problems in your drain. The more information our customers have on the problems and options available, the better for all concerned. Your choice of lining your existing drain with the latest in trenchless technology is an excellent one. The liner is solid and durable, and the process less intrusive than the other options. We will pass your compliments along to Slava and Jay, with our thanks. They are a very experienced team, and always most professional and accommodating to our customers. We look forward to being of service to you in the future, whatever your plumbing project needs.

    Reply created 26 Jun 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 13 Jun 2013

    Drain pipe repair

    I went to our house basment 2 weeks ago in a morning to make a laundry to find flooded mechanical room. I called couple plumbing companies and tech from Anta came within half an hour. I forgot to mentioned it was sunday. When Mindaugas and Ura came next day to do pipe bursting(?) technology they were fully prepaired and ready do deal with very hard weather conditions, rain that day was all day long. Later one more crew arrived to help those guys out, they were done on the end of the day covered by mud and dirt. Excellent job! Will definately usethem again if and when needed.

    Answer from pro:

    Thank you Mrs George for your review and appreciation of our services. Certainly not a pleasant experience for you on a Sunday morning, but we are happy to have been able to make it a bit less stressful. Pipe bursting technology is just one of the ways Anta is able to help our customers solve their drain problems with minimal disruption to the yard and landscaping. Weather conditions certainly add challenges for our crews, but they are professionals and do whatever it takes to get the job done. We will certainly pass your appreciation on to the crews that worked at your home. We look forward to being of service to you in the future, whatever your plumbing needs.

    Reply created 21 Jun 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 10 Jun 2013

    Concrete floor, drain rough-in and water service for my basement

    Great company, I had very good experience with this company when I had to made some changes at my house for sale. They put additional washroom in the basement, inspection was passed from first time and I've got couple thousands back from rebate programs running by city. All my old drain lines were fully replaced, weeping tile redone. Easy going, very professional guys. I still use this plumbers for my condo now time to time, very cheap and available at nigh time.

    Answer from pro:

    Thank you Tom for your review of our services. We are happy to hear that we were able to help you make the changes to your home prior to selling.. Anta specializes in drain repair and replacement. Our drain crews are indeed very professional and thorough, and our admin staff well versed in the process required for inspection and rebates for our customers. We work with our customers to ensure that they have all the information needed for the Rebate Programs. It is always a pleasure to serve our returning customers, regardless of the time of day or night. Plumbing emergencies don't only happen during regular business hours, and being available to our customers when it counts is important. Thank you for your continued confidence in Anta Plumbing. We look forward to being of service to you in the future.

    Reply created 21 Jun 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 9 Jun 2013

    Vanity Sink Install in Powder Room

    I called Anta plumbing to remove a pedestal sink provided by the builder and replace it with a new vanity sink we bought. When I called, they answered the phone right away and sent someone out the next day. I was very impressed with this as most plumbers don't even bothering answering there phones. Rulin arrived the next day and explained what we needed to do and provided a quote to get the work done. He was very professional and did a good quality clean job. Overall, a great experience with this company from beginning to end and I would highly recommend them.

    Answer from pro:

    Thank you so much Jack. We at Anta are very proud of our team. Each and every call is answered by one of our intake staff, and is dispatched to the right technician for the service required. Providing quality service that is both timely and affordable is as important to us as it is to our customers. Rulin takes great pride in his work, and we will be sure to pass your message along to him. We thank you for your confidence in us and look forward to being of service to you in the future.

    Reply created 20 Jun 2013
  • Review from David
    Rating: 1 out of 5
    Review left on 8 Jun 2013

    Waterproofing, Drain Replacement, sump pump, new service line

    The Good: I now have a nice dry and flat basement floor where before there were leaks and the concrete was all slanted towards the drain. The pricing was better than the other quotes I got. The workers were accommodating The Bad: 1. They disconnected the main grounding wire and forgot to reconnect it. Major "no-no". You can't just disconnect a home's main grounding wire and walk away. This is a major safety hazard. 2. Apparently they had extra cement and thought it would be a good idea to pour it on my fence supports without our permission. See update below... 3. They left messes everywhere for me to cleanup. A pile of debris half buried in my driveway and other places (see pictures), cement on my window from the pour, concrete. Drop sheet protection was totally inadequate, leaving a daily mess and permanently marking my floor due to heavy equipment. 4. While there were a couple of really nice and friendly guys working for them, they were the ones horribly mistreated by the other (presumably more senior) staff. Many of the workers did not speak English but those that did spent most of their time yelling and demeaning their team. Update: Upon reading my review, Tony (a manager) quickly contacted us and drove right over to see the items noted above. He acknowledged the shortcomings, apologized deeply, promised to speak with his team. They showed up the following day and cleaned up the debris, fixed up the poured concrete around the fence and layed down a bed of fresh gravel for their driveway. While the cement pour was a poor decision, it was a mistake that I'm sure will never happen again. Based on this thorough follow up I will be much more likely to recommend them in the future. Update>upon opening my floor back up in order to install my shower I found out that despite what I was told they did not put plastic under the concrete.

    Answer from pro:

    Thank you David for your feedback, and for allowing Anta to provide you with a level and dry basement. The photo of the sump pump installation is a great work-in-progress shot, and shows the many projects underway. Keep in mind that your sump should have a twice yearly maintenance to clear debris and dirt, thereby providing you with optimal performance and protection. Remember that you are also eligible to apply for a City rebate for the sump pump installation. You will need to have an electrician for the ground wire, as only a qualified professional can do this type of work. At Anta Plumbing customer satisfaction is important, and all our staff strive to provide the best service possible. Our drain technicians were able to give your fence more stability in those areas. We value all our customers' responses and feedback, as continuous improvement and growth is vital in any industry. Thank you for choosing Anta Plumbing, we look forward to being of service to you and your home in the future.

    Reply created 18 Jun 2013
  • Review from NISSAR AHAMED
    Rating: 4 out of 5
    Review left on 2 Jun 2013

    Plumbing

    I have been using ANTA plumbing few times over the past few months. I like the fact that they are always available, and no matter when I call they always give me realistic timeline (most time they are there the same day within 2 hours) And their pricing is reasonable. I have bought their membership , which means I will be calling them whenever I have a plumbing issue. I recommend their service.

    Answer from pro:

    Thank you Nissar for your continued trust in Anta Plumbing. In the service industry returning customers are the highest compliment and we value your business. Your time is very important, and as such we here at Anta do our best to schedule service calls in such a way that the inconvenience to you is minimal.We are sure you will find the preferred service and pricing from our membership package beneficial. We look forward to continuing to be of service to you in the future.

    Reply created 7 Jun 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 28 May 2013

    Sewer Backup

    We had a sewer back up in the basement late Friday night. Anta Plumbing came first thing Saturday and had a crew ready to go. Jury and his team worked tirelessly all day Saturday, Monday and Tuesday to replace our old pipes. They were extremely professional, punctual and knowledgeable and on top of that were very competitive with their price. They also installed a back flow water vent that will prevent any future city sewage back up which allows us to apply for a $1,200.00 rebate from the City. I would highly recommend Anta Plumbing and their team!

    Answer from pro:

    Thank you Eva. We are very happy to hear that you are pleased with our services. Our drain and excavation crews are certainly among the best in the business, and take great pride in thorough professional service. While the services at your house certainly presented a few challenges along the way, the backwater valve and liner you installed will serve you well for years to come. Preventing sewer backups is extremely important, as even the smallest amount can cause bacteria and mold to grow. And, as you have experienced, is also upsetting and frustrating. We are glad we could help alleviate some of the stress and worry for you. It was our pleasure.

    Reply created 6 Jun 2013
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 25 May 2013

    Water pipe repair

    We called anta on saturday afternoon because we had accidentally punctured our shower tap when installing a hook in the wall. Nobody could stop the leak, the plumber arrived in less then an hour and found the problem, we had accidentally damaged the water pipe behind the wall by attaching a handle for our grandmother and we had drilled the water pipe behind the tiles. Rulin was our technician and he did a great job, you can not tell the drywall ever had a hole, very clean job, and great technician. Thank you Anta.

    Answer from pro:

    You are most welcome, and thank you Steward for that review. We will certainly pass your appreciation comments on to Rulin. He takes great pride in his work, as do all our technicians and staff here at Anta. Safety additions such as handrails are a great idea, offering additional security and stability for everyone who uses that fixture. Our elderly and aging population are most at risk for falls/slips, and is wonderful that you have installed this support for your grandmother. As with any installation, predicting what you cannot see behind a wall is certainly tricky. We are glad we were able to assist before the leak caused any permanent damage. Thank you for your confidence in Anta!

    Reply created 5 Jun 2013