Approached Brock in the fall regarding replacement of all the front windows to my home after hearing all their ad's on radio and TV. I met the Sales Rep. Phillip at the Markham/Scarborough location and he went through in detail about all my options.
The process was very smooth.
The detail and time the Installer took to measure and re-measure all the window openings to make sure of a proper fit, gave me satisfaction that they pay close attention to detail.
Apart from a few minor issues, I am very happy with the product and installation.
One of the issue I had was with the option to try to get my original Blinds to fit back as stated by the salesman. The Installer raised a concern and pointed out to me that if may not be possible at the time of him taking the measurements, which I agreed to not bother with, and have him just do his normal process. Please keep this in mind if you plan to try to re-use your existing Blinds/Shutters.
The Installation team was very professional. Prompt on timing, and very clean with their install process.
The Salesman (Phillip) made sure to visit during the installation, to ensure things looked right and were to my satisfaction.
The windows looks great, and I cannot believe the difference it makes with little or no drafts anymore during the cold days of winter.
I will be using Brock again, when I am ready for the rest of my windows.