Belyea Bros Limited reviews (628)

My wife and I bought this house back in 2010 not really know anything about home ownership, much less how heating systems work. It turns out that our central heating system was driven off an oversized water heater. The system worked OK but definitely expensive and not really able to heat the house past 18.5 or so in the coldest winter nights. About a year ago we started having problems in the bathtub where we were getting rusty colored hot water. After speaking to a couple plumbers and HVAC experts it seemed likely that the rust was coming from the hot water tank which was being run non-stop to keep the house warm. At first I thought the job would be a simple water heater replacement, but because of how the tank integrates with our central heating system no one wanted to work with us. I contacted 10+ HVAC contractors over a period of a couple months, many of them large reputable companies found here on HomeStars. Some didn't even respond, and the ones that did essentially told me that they wouldn't go near a system like mine. Obviously I was getting very worried that we were going to be able to find any reputable company to work with us. We have two small kids taking nightly baths in rusty water and a water tank that inevitably was going to leak into the basement. I was fortunate that one of the companies that rejected the job referred me to Belyea. I contacted Belyea via their website David Graeme (the CEO) responded to me the next day. I ended up having a 30 minute conversation with David, fully expecting yet another rejection, but in the end he suggested that Belyea could replace our water heater with a combi-boiler, which would be much more capable of heating the house on the really cold nights, and run more efficiently at the same time. David sent Craig Hood out to our place to look at our installation and discuss all the details and options with respect to installing the combi-boiler. My wife and I were both impressed with Craig's knowledge, professionalism, and patience as we asked a bunch of novice questions just trying to make sure this was the best option for us. We also ended up deciding with him to install a central HEPA filter to clean up the air in my house which is rather dirty considering the constant nearby construction. We started work a few weeks later with Paul and crew. They did an excellent job and made sure everything was done properly. They finished on schedule (and on budget) and Paul was even able to make one final change for me that we talked about at the last minute (to fix a leakage problem caused by a prior HVAC company). I had two minor concerns regarding the installation which I discussed with David Graeme a couple days after the job was complete. He sent Paul out that same day and one concern ended up not having anything to do with the heating system at all (just a timing coincidence), and the other was a small request to change the ventilation which Paul modified very quickly. They were happy to help and I appreciated their desire to make sure the installation was perfect and that I was 100% happy with the work. After all this, I can't really imagine working with any other HVAC company other than Belyea. They came in and saved the day when no one else would and did a great job. If you've got a tough job that you need professionals to handle, or just a normal just you want to make 100% sure is done right, save yourself the time and just call Belyea.

It was time for our annual ductless AC maintenance. We cannot live in the summer without these units. Dylan came out on the Friday before a long weekend and ensured all was functioning from 2 exterior units, to interior cooling, to drainage from the units to the exterior via the draining tubes. In the end we know our units are ready for the summer. All work was done on time, and as quoted. Bring on the heat! :) Looking forward to having Dylan back again next spring!

I count on Belyea Bros for my annual furnace and a/c maintenance. They send a reminder but never bug me. They do the job, clean up after themselves and are pleasant too.

Jon came out today to repair our tankless hot water heater. He quickly assessed the issue and determined that the vent was blocked. Apparently someone had borrowed our ladder and placed it over the vent. Problem solved quickly and on time. Thanks Jon

They are always friendly and on time. They always seem to now what they are talking about. The last visit Jon went out of his way to fix a wire that had come lose.

DO NOT USE THEM! We had to repair a unique HVAC furnace, after the $130 first visit, I was quoted 1300 for parts and labour. The labour turned out to be $700 for less than 2 hours. This is exorbitant!

Utterly professional through and through. From the initial meeting with David, I had a good feeling about going with Belyea. The quote was fair and accurate, and I only have positive things to say about Peter and Vlad. First of all, these guys know their stuff and get it done efficiently and with a very high degree of workmanship. They were always pleasant, tidy and punctual. The communication was great, which is helpful when the inevitable hiccups occur. Highly recommended. Thanks guys!

Having a breakdown of your heating/AC system is never convenient or a pleasurable experience. Thanks to the dedication and resolve Edward and his colleagues at Belyea Brothers, my problem was addressed. It is easy to see why this firm continues to be successful for over 100 years!

We just moved to our home a year ago and were renting an electric tank from Direct Energy. After it started leaking an electrician we are familiar with recommended we contact Belyea for an alternate quote. I called them on Wednesday and Stephen took the call. He was friendly, sympathetic, professional and pro-active. He came to my house later in the day and made a few recommendations. I decided on renting a gas hot water tank and Stephen assured me the technicians would come by the next day at 9 to complete the installation. Sure enough, two technicians showed up at 9 and were very professional and knowledgeable. All in all, I was very satisfied with my experience with that team at Belyea Bros.

After being a very satisfied Belyea customer for over 10 years, unfortunately the level of service this past month has been unacceptable. The owner of the business, David, committed on two occasions to handle two service issues (leak and improper installation) related to our hot water tank leased from Belyea. On both occasions, David promised to have service contact immediately. David then went on holiday for month without passing along the file to the service area. I have spoken with service on multiple occasions and unfortunately no information was passed along to them. It was suggested that I email David and that he may check email while on holiday. Weeks later and still no reply.