I don’t usually write reviews, but thought it was warranted for Belyea’s exceptional sales & service! In late October the service team installed a Viessmann 222F combination unit. My Sales Rep, Craig Hood, suggested this unit based on my family’s hot water requirements. I was reluctant as my mind was set on an indirect water tank set-up. His recommendation was spot on, my family has had endless domestic hot water! Craig could have sold us more than we required, but he took the time to really listen.
A pain point for me, was my second floor being substantially cooler than the first floor. Craig brought the president of the company (David) for a second opinion….nice touch! They determined that the 2nd floor radiator configuration was undersized. Craig recommended replacing two radiators with larger ones and creating a second zone with a wireless thermostat. Again, the recommendation was exactly right. My family is now comfortable and we have more than enough heat on the 2nd floor.
Lastly, the installation techs were phenomenal. Very considerate when it came to the house and my family; wearing protective boots, laying down tarps on stairs and keeping me in the loop every step of the way. The lead tech, Andrew, continually enlisted my input when removing the old piping and building the manifolds for the new system.
This major upgrade to my HVAC system (four days of work) is exceeding my expectations!