HomeOwner
Rating: 0 out of 5
Expected payment for services not asked for / phone and mail harassment
When we needed their services they were fine, but our lawn is now the size of a postage stamp. We cancelled services, but continued to receive phone calls and mail for 6 months even after repeated requests to be taken off mailing and call lists. This year we received a service and bill for $45 for the first bill for the season that we didn't ask for - we thought we were no longer customers - now they claim that representatives from their call centre are not authorized to cancel services - even though they said that had. When asked how long it will take to listen to call recordings to clear the issue up, they told us they weren't sure.
This organization is a running highly questionable business practices, bill you for services you didn't ask for, and demand payment or it they will collect.
I would highly recommend not doing business with this company.