Knox Insulation & Roofing

Rating: 4.8 out of 5

Knox Insulation & Roofing reviews (137)

  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 16 Jan 2011

    additional attic insulation and vents

    We found Knox Insulation in the Yellow Pages. They were 1 of 3 companies that we called for estimates. From our initial phone call to the completion of the job, we were totally impressed with the prompt, courteous, and professional job. And their price was MUCH better than the other companies. We would highly recommend Knox Insulation. It is rare to get such great service today!!!!
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 6 Mar 2010

    Attic insulation retrofit

    They came, they did the work, they cleaned, they left. Knox added insulation to our attic and we have now turned our thermostat down 2 degrees. I new it would make a difference but not this much.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 23 Oct 2009

    attic insulation

    Friends of mine were price comparing and they came across Knox Insulation. My friends gave me a few of the names of the companies that they had researched. I called Knox first and spoke to Kent. He refered me a company to do an energy audit, that I was aware of but was not sure about the benefits. He quickly explained about the benefits and I followed his suggestion. I booked the audit, and 4 days later I booked the insulation. Because of that I've already saved money. Now Existing in my attic was pink insulation. I wanted to remove it but I have a 2mth old baby and a 2 yr old, which take up alot of time and I wasn't able to get all of it out. Kyle and another guy came on the day and happily, helped me remove the rest of the pink insulation. Unfortunetly due to unforseen trouble, we had to reschedule in the middle of removing the pink insulation. they were great about it and reschedule me on the spot for 2 days later. They came back did some more final touch ups and also helped with an exhaust fan duct instal. They were clean, professional and friendly. I will recommend them to anyone that I know that needs this type of service.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 14 May 2009

    Soundproofing

    This is the second property Knox's has done soundproofing in the floor between two units for me in a house. The guys work hard and fast drilling holes in the floor and filling the space between each joist with the cellulose. They cleaned up. The only thing they missed was filling the holes up with spray foam which I did after a quick trip to the hardware store. When you then add a nice thick underpad and carpet you pretty much eliminate voice and tv sounds between apts.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 11 Feb 2009

    add insulation to attic and fix icicle problem

    I used Knox Insulation in my Victorian farm house in the 1990s. He did the job we agreed on promptly and efficiently. I needed him for an emergency roof leak in my new house in 2006 when a monsoon rain caused a leak. He came the next day to diagnose and solve the problem. This year, in the new house, I had the attic insulation topped up and an icicle trouble diagnosed and fixed. He has always been reliable, professional and knowledgeable. I would highly recommend him. Yes, dust covers would have been nice but if I had thought of them I could have provided some myself. Insulation, realistically, is messy stuff.
  • Review from HomeOwner
    Rating: 5 out of 5
    Review left on 29 May 2008

    Attic Insulation

    I found Knox Insulation in the phone book. I chose to call them based on the fact they had been in business for over 30 years. Kent called me back immediately and came over to quote on the job that afternoon. He took the time to explain the job thoroughly and completely gained my trust during our brief conversation. I normally shop around for big purchases but I knew that Kent's quote was in the ball park and I felt he would do a very thorough job, he even offered to fix my attic hatch which I though I would have to do myself. He came the following week to do the work, and did a very good job and left a clean job site. I would reccommend this company to anyone and would definitely call again. Two other things impressed me, aside from the work. He called ahead to say he would be late and he asked permission before leaving a sign on my lawn...two courtesies I have yet to encounter in a contractor. Thank You Kent.
  • Review from HomeOwner
    Rating: 2 out of 5
    Review left on 30 Aug 2007

    Installing attic insulation

    Very prompt at returning my calls and answering my questions before I booked them for the job. The owner sent his son to do the work. He showed up 2 hours early and we weren't ready for him. He didn't bring any cloths. We had to cover our computer and furniture with our own sheets. They didn't bring baffles or insulation to top the access hatch with. I had to cut out pieces from a box I had in the garage to fit around the access opening. When he blew in the insulation, he left a HUGE MESS ALL OVER the house, not just in the room with the attic access hatch. When I asked him to clean it up the mess before he left, he said "we don't have the supplies for that". I was extremely disappointed, especially considering that I had a 2 month old baby in the house. I called the office after they left to voice my concerns, but no one answered the phone and no one ever called me back. I paid a little more to have them come than I would have for another company and I was very disappointed with the service. I do not recommend using this company.

    Answer from pro:

    Dear Carla, In response to your complaint. I was honestly unaware of your dissatisfaction. In 32 years we have completed over 4,000 insulation jobs and we take any complaint very seriously. If there is anything I can do to make you happy, please call me at 416-361-0720. Sincerely, Kent Knox

    Reply created 27 May 2008